Shan't be back
Laura W.
Confirmé
- Emplacement pour tente sur herbe sans électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Swimming pool - although the indoor pool is £3.50 per session.
Children's playground.
Bus stop outside the campsite to Lyme Regis.
Very friendly and helpful staff in the leisure centre.
Clean facilities in wash block.
N'a pas aimé : Dreadful and I mean DREADFUL pitches. One of worst I've ever stayed on. MINISCULE to the point where I couldn't extend guy ropes of my small 4 man tent in order to fit my small car and tent on the pitch (no alternative parking was offered).
Ground is hard and rocky. Good luck getting your pegs in. I was wielding my mallet like Thor's hammer and stones and gravel made it impossible.
Pitches were poorly maintained- scrubby grass and an extremely strong and disgusting smell of dog wee that has completely permeated my tent to the point I'm not sure it is salvageable after 3 nights on the pitch from hell.
Very noisy atmosphere until late at night. Lots of groups of adults and their children, parents drinking at the tent while children run around pitches noisily until 10pm at the earliest. I like kids and camp with my own son but this is not a good vibe and makes it very hard for other kids to sleep.
Proximity to A35 makes for a lot of road noise.
£51 pounds per night for all of the above - WITHOUT electric hookup!
Lovely, well run site always clean …
Andrew S.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely, well run site always clean with good efficient staff.
Nice setting with good transport linksN'a pas aimé : –
Hello Andrew,
Thank you for your kind words! We’re so pleased to hear you enjoyed the setting and found the site clean and well run. It’s also great to know our team made a positive impression and that the transport links were convenient for you.
We hope to welcome you back again soon!
Best regards,
Newlands Holidays
Great site. Well kept. Facilities worked …
Michael G.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Great site. Well kept. Facilities worked well. On site shop and bar with good choice of food and drinks.
Swimming pools on site ( not used).
Bus stops outside the entrance, short walk into Charmouth.
Will definitely returnN'a pas aimé : Having to leave
Hi Michael,
Thank you so much for your wonderful review! We're delighted to hear you enjoyed the site, the facilities, and the convenience of the location — and it’s always lovely to hear that the shop and bar hit the mark too.
We’re so pleased the recommendation lived up to expectations and that you found everything clean, well-kept, and welcoming. A special thank you for mentioning our team — we’ll be sure to pass on your kind words.
We truly look forward to welcoming you back again soon — and thank you in advance for recommending us to others!
Warm regards,
Newlands Holidays
So lovely
seyedreza y.Confirmé
- Emplacement pour tente sur herbe sans électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : So lovely
N'a pas aimé : –
Hello,
Thank you so much! We're thrilled you had such a lovely time. We hope to welcome you back again soon!
Warm regards,
Newlands Holidays
- Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : Fantastic location with really friendly staff. Great facilities as well which are regularly cleaned.
N'a pas aimé : –
Hello,
Thank you for your kind review! We’re so glad you enjoyed the fantastic location and that our team made you feel welcome. It’s also great to hear you were happy with the facilities and cleanliness.
We hope to welcome you back again soon!
Best regards,
Newlands Holidays
staff were friendly,clean and we will be re booking next year!
Alice A.Confirmé
- Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : Pitch sizes were big enough.
Toilets clean and kept stocked
Tow bar restaurant had some amazing food 😋
Friendly staff
Shown where to pitch up and told where our electric can be hooked up ans where to get water from .N'a pas aimé : The little arcade there's not much actually in there .
No where to get cash out aswell
Hi Alice,
Thank you for your lovely feedback! We’re so pleased to hear you enjoyed the spacious pitches, clean facilities, and the delicious food at the Tow Bar. It’s also great to know our staff made you feel welcome and helped you get set up with everything you needed.
We appreciate your comments about the arcade and the lack of a cash withdrawal option. These are helpful suggestions, and we’ll take them into consideration as we look at ways to improve the overall guest experience.
We hope to welcome you back again soon!
Best regards,
Newlands Holidays
Would definitely go again
Dean S.Confirmé
- Emplacement pour tente sur herbe sans électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Very good facilities for the whole family!
N'a pas aimé : –
Hi Dean,
Thank you for your kind words! We're so pleased you enjoyed the facilities — it's great to hear they worked well for the whole family. We hope to welcome you back again soon!
Best regards,
Newlands Holidays
- Emplacement pour tente sur herbe sans électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Good shop on site for essential items
Close to Charmouth, we walked to the beach and had a great day out.
Friendly staff and love that we were escorted to our pitch
We were on the top field and it was fairly quiet.
Easy access to Lane that we used to get to the golden cap.N'a pas aimé : –
Hello,
Thank you for taking the time to leave such a lovely review! We’re really pleased to hear you enjoyed the peaceful atmosphere on the top field and found the location convenient for exploring Charmouth and walking to Golden Cap — it's such a beautiful area.
It’s great to know the on-site shop was handy, and we’re especially glad our team made you feel welcome by escorting you to your pitch. We always aim to make arrivals as smooth and stress-free as possible.
We hope to welcome you back again soon for another great stay!
Best regards,
Newlands Holidays
Facilities need to be cleaner,never saw any cleaners working !!.
Derek J.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : Friendly staff,well laid out site,handy small shop. Thatchers on tap in the bar.
N'a pas aimé : Dish wash area small,no plugs.
Toilets sometimes dirty+ smell bad (mans) no cleaning fluid smell.
No water available on pitch
Hi Derek,
Thank you for your feedback! We’re really pleased to hear you enjoyed the friendly atmosphere, well-laid-out site, and the convenience of the on-site shop — and we’re glad the Thatchers on tap was a bonus too!
We appreciate your comments about the dish washing area and toilet cleanliness. These are important details, and we’ll pass them on to the relevant teams to see where improvements can be made. Keeping our facilities clean is a top priority, and we’re sorry we fell short during your stay.
We hope to welcome you back again soon and offer an even better experience next time.
Best regards,
Newlands Holidays
- Emplacement pour tente sur herbe sans électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : Amazing camp site lots of on site activities
N'a pas aimé : No entertainment on the day we arrived - Thursday
Hello,
Thank you for your lovely feedback! We’re thrilled you enjoyed the campsite and the variety of activities available.
We’re sorry there was no entertainment on your arrival day. We’re always looking to improve our schedule and appreciate you letting us know.
We hope to welcome you back soon for an even more fun-filled stay!
Best regards,
Newlands Holidays
Hello Laura,
Thank you for taking the time to share such detailed feedback. We’re pleased to hear you enjoyed the swimming pool, children’s play area, and found our staff friendly and helpful. It’s also great to know the wash block met your expectations and that the bus stop outside made getting to Lyme Regis easy.
However, we're very sorry to hear about the issues you experienced with your pitch. We completely understand how frustrating it must have been to deal with limited space, difficult ground conditions, and the unpleasant odour — this is far from the experience we want for our guests. We are sure that had you of let us know that you were unhappy with your pitch, that we would have done our best to offer an alternative space.
Thank you again for your honest review.
Best regards,
Newlands Holidays