- Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Really family oriented, great park nice pool clean showers, toilets and wash up areas level(ish) pitches
N'a pas aimé : Other campers speeding on site
-We had a big spacious pitch …
Lauren H.
Confirmé
- Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : -We had a big spacious pitch with easy access to the facilities.
- Good little shop which had a variety of stock.
- Lovely big park.
- Large outdoor pool with plenty of sun beds.
- Use of an indoor pool, hot tub and sauna.
- The young men working at the leisure centre were very helpful and chatty.
-Plenty of toilets and showers.
- Big washing up area with plenty of sinks and a large drying area.
- There was a bird trapped in the ladies toilets and someone did come and rescue it quite quickly.
- Bar and restaurant on site.N'a pas aimé : Negatives-
- On many occasions the ladies toilets by the black block were in a disgusting state. Poo (solid stools) on the floor in a few of the stalls. Majority of the toilets were blocked. Dirty knickers behind a few toilets. It was clear that baring in mind the amount of people using the toilets they weren’t cleaned or checked regularly enough.
- The drains in the showers were regularly full of hair and the floor was dirty. We did hear a member of staff say the showers were too busy so she won’t clean.
- We decided to eat in the restaurant on the last night. My friend had the chicken bucket and was very impressed by the amount of food. However I had a Caesar salad and grilled king prawns (salad was £13 and 3 prawns cost £8) and the bowl was very small. The prawns were so over cooked you couldn’t get the shells off the meat. For the price I expected a lot better. I did speak to a member of staff letting her know, was told she would speak to a manager and nothing further happened.
- It is very loud at night which obviously is down to the campers however one night there was a fight between a teenager and a parent due to bullying and someone was threatening to stab. It was incredibly loud and quite scary as we were in our tent. The next morning it surprised us to learn there was no security on site.
- Arcades are very neglected. There were no prizes in one of the machines and it just looked very sad and unloved.
- There was 1 lovely receptionist however the others we had encounters seemed quite unfriendly.
Hi Lauren,
Thank you for taking the time to leave such a detailed review — we really appreciate your feedback and are pleased to hear that there were many aspects of your stay you enjoyed. We're glad you liked the spacious pitch, the well-stocked shop, the leisure facilities, and especially that our leisure centre team made a positive impression — we'll be sure to pass on your kind words to them.
It’s great to hear that the layout of the site, the availability of toilets, showers, and washing-up areas, and the quick response to the bird in the toilets all helped contribute to a good experience overall.
That said, we’re very sorry to hear about the issues you encountered, particularly with the cleanliness of the ladies’ toilets and showers.
Regarding your restaurant experience — thank you for highlighting both the good and the not-so-good. We’re sorry to hear your meal didn’t meet expectations and that your feedback wasn’t followed up on properly.
We’re also truly sorry for the disturbance during the night you mentioned. The safety and comfort of our guests is our top priority, and this kind of behaviour is not tolerated.
All the best,
Newlands Holidays
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Cleanliness, facilities, shop, friendliness of staff, being close to Charmouth, ease of travel to Lyme Regis.
N'a pas aimé : The terracing is steep and we were close to the edge. I understand the necessity of that because of the topography of the site, but, if we come again, we will book a hard standing site, which was flatter and easier too manoeuver in.
Hello,
Thank you for your lovely feedback! We're so pleased to hear you enjoyed the cleanliness of the park, our facilities, and the convenience of the shop — and it's always great to hear when our team’s friendliness makes a difference to our guests. Being close to Charmouth and Lyme Regis really is a bonus, and we’re glad you made the most of it!
We appreciate your comments about the terracing. You're absolutely right — the layout is shaped by the natural landscape, and while it offers some great views, it can be a bit steep in places. Booking a hard standing pitch next time sounds like a great idea, and our team will be happy to help with that to make sure you get a spot that best suits your needs.
We’d love to welcome you back again soon!
Warm regards,
Newlands Holidays
Excellent site with clean facilities, friendly staff and a pool
Nadia C.Confirmé
- Pod prêt-à-camper
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Large territory with various accommodation options, motel, lodge, caravan or tent.
Very clean, refreshing outdoor pool at the leisure centre that was just what we needed during the heatwave. We stayed just for one night Sunday to Monday mid July and it wasn't overcrowded closer to the closing time of 6pm.Toilet and shower blocks are in decent condition.
Breakfast at the Tow Bar was good. You get a huge pot of tea for 1 person.
Our little pod only had 1 double bed and 2 singles, you have to bring everything with you but they do warn you about it in your booking confirmation. It gets super hot during the day but was nice and cool at night with an open window.
Very late check in and early check out.
But you are allowed to use park's facilities before 3pm and after the check out at 10:30 which is great!Nice stone beach nearby or drive to Lyme Regis Park and Drive, grab £3.50 bus to the beach and enjoy fish and chips by the sea for £12.80 each.
N'a pas aimé : Nothing to say
Hi Nadia,
Thank you so much for taking the time to leave such a thoughtful and detailed review! We're really pleased to hear that you enjoyed your stay with us, especially during the summer heatwave. It's great to know you made good use of the outdoor pool and found it refreshing — it’s definitely a favourite during those warmer days!
We're also glad you appreciated the variety of accommodation options, cleanliness of the facilities, and the hearty breakfast at the Tow Bar (we agree, the pot of tea is generous!). It’s great to hear the pod worked well for your group and that the night temperatures made for a comfortable sleep.
We appreciate your note about the check-in and check-out times — and we’re happy you found the flexibility to use the park’s facilities outside those hours useful.
Thank you again for your kind words, and we hope to welcome you back soon — maybe for a longer stay next time!
Warm regards,
Newlands Holidays
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Great onsite facilities, friendly staff with lovely views of hills. The walk to Charmouth beach was about 15minutes and the coastal walk to Lyme Regis was about one hour with some good hills to climb. The bus stopped outside the site making the access further a field easy.
N'a pas aimé : Bus stop opposite site needs bigger pavement area for safety .....not really anything to do eith Newlands
Hello,
Thank you for your great feedback! We’re delighted you enjoyed the onsite facilities, found our staff friendly, and appreciated the beautiful views and convenient location for walks and transport.
Thank you also for your safety concern regarding the bus stop — while it’s outside our control, we’ll certainly pass your feedback on to the relevant local authorities to consider.
We hope to welcome you back soon for another enjoyable stay!
Best wishes
Newlands Holidays
I have enjoyed 2 days a solo camper, very friendly people on site.
Stefano P.Confirmé
- Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Loved the site, market, restaurant food and green space and trees.
N'a pas aimé : Breakfast starting at 9am, too long wait, slightly small electric pitches, and sometimes I’ve found a little cockroach in the toilet block. A gate entry for the hill to the beach direct would be nice.
Hi Stefano,
Thank you for your feedback! We're so pleased to hear you loved the site, the shop, the restaurant food, and the green space — it’s always great to know guests are enjoying the natural surroundings and facilities.
We appreciate your suggestions and comments regarding breakfast times, pitch sizes, and access to the beach — they’re really helpful as we look at ways to improve the guest experience
Best wishes
Newlands Holidays
Very clean, didn't seem to want to grab more money like some others
Helen S.Confirmé
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Customer service was very good. All staff were helpful and chatty
The food was not over priced but was well presented and great serviceN'a pas aimé : People from outside pool in the inside pool without paying
Hi Helen,
Thank you for your kind feedback! We're really pleased to hear you enjoyed the customer service and found our staff helpful and friendly. It’s also great to know you appreciated the food, both in quality and value — we’ll be sure to pass your compliments on to the team.
We’re sorry to hear about the issue with the pool access. We take this seriously and will review our procedures to ensure fair use of the facilities for all our paying guests.
We hope to welcome you back again soon!
Best wishes
Newlands Holidays
The staff were very friendly and …
Alison C.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The staff were very friendly and extremely helpful. The showers and toilets were spotless. The views are wonderful. IT's great to see all teh staff getting on well together too! I'm definitely returning!
N'a pas aimé : –
Hello Alison,
Thank you so much for your kind words! We're thrilled you had such a positive experience — from the spotless facilities to the friendly and helpful staff. It means a lot to hear that the team spirit came through, and we're so glad you enjoyed the views as well.
We can’t wait to welcome you back on your next visit!
Best wishes
Newlands Holidays
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The set up, the facilities, cleanliness and friendly staff
N'a pas aimé : –
Hello,
Thank you for your lovely feedback! We're so glad you enjoyed the setup, facilities, cleanliness, and found our staff friendly. We hope to see you again soon!
Best wishes
Newlands Holidays
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The site was lovely and clean.
The staff were very friendly and helpful.
Walking distance to the town and beach.
Dog friendly walking area.
N'a pas aimé : –
Hello,
Thank you for your kind words! We're so pleased you enjoyed the cleanliness of the site, the friendly service from our staff, and the convenient location near the town and beach. It's great to hear you made use of the dog-friendly walking area too!
We hope to welcome you back again soon for another great stay.
Best wishes
Newlands Holidays
Hello,
Thank you for your lovely feedback! We're so pleased you enjoyed the family-friendly atmosphere, our facilities, and the clean showers and wash-up areas — and it's great to hear the pitch suited you well too.
We do take site safety seriously, so we appreciate you highlighting the issue of speeding. We'll remind all guests to adhere to the speed limits on site and continue working to keep the park safe and enjoyable for everyone.
We hope to welcome you back again soon!
Warm regards,
Newlands Holidays