This was our second visit, first time was with our dog but this time it was just the 2 of us. The area was nice, the views were fabulous, facilities on site were good and it was a quiet area, so that was nice too. It was a lovely stroll to the beach and there was a regular bus to Lyme Regis. We thoroughly enjoyed our visits.

There was quite a bit of traffic noise from the road, not so noticable when we were inside the motorhome but when we sat outside I was very aware of it - although it didn't bother my husband as much.

Cleanliness of the facilities
Location

The noise from the main road.
brightly lit toilet block.

Friendly & helpful staff (bar 1)
Clean environment with view
Nice little shop
Opportunity to use the pool
Close walking distance to the beach

Too large for me
Shower block was too cold
Water not hot enough
Dog field not secure so no free play for the dog was available
Washing up area open and cold and is a wind tunnel.
One young lady receptionist with dark brown hair was sarcastic and unpleasant. The rest of the staff were great.

Shop was well stocked, staff very friendly, food in restaurant was delicious and good value,
Close and easy walk to beach.

Would love to see toilets and shower in individual rooms, but thats just individual choice. Motorhome grey waste point would be better away from main way into red field. Only as there were 4 of us waiting to use it on way out, which blocked people wanting to come in

Plenty of things on site for all of the family. Staff very accommodating. Site very clean and tidy.

Hand dryer in male toilet not working.

I must admit that I was very pleasantly surprised, it was our first camping trip and certainly not the last. the place is in a great location, there are lots of attractions for children, the swimming pool is amazing. I really highly recommend it. We have already booked another weekend in the 3rd week.

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Great campsite, amazing views,

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Great site kids loved it

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Food was excellent far. Better than expected good choices and well prepared and served with a pleasing attitude and smile from sky
Bus stop very handy
Good swimming facilities
Handy shop

Bus was handy but no seats for hour long wait for buses for us older folk
Across the road the grass and nettles were not even trimmed by anyone ! a small job to make it less dangerous only one person can tiptoe to one side when getting off from from bus
Even five minutes courtesy with a strimmer would endear the people who want to use your site!
Lack of modernisation to toilets to keep somewhere near the standard of the other facilities provided by other sites that we stayed with i.e. shower toilet and basin all in one cubicle if modernised to this standard it would enable you to have even more facilities so lack of investment shows lack of care
Staff were not quick to take us to our site. We waited 3/4 of an hour in the car park for someone to come after we’ve been in the office and no number was allocated as it was forgot! Pitches were in many cases dangerous and wet and not adequate facilities to prevent mishaps or misjudgement when parking a bit tight on Room. It was too easy to run over the stabilising lines from peoples awning and their motorhomes design of access to these allocations need a lot to be desired. The lack of providing water tap to each pitch shows again lack of investment and organisation , as we have come here a number of years , and it is still shows lack of judgment on so many issues, ie why not have decent photos of the brilliant food you have to offer! To entice! And inform all catering staff what you have available and indicate how the care has been put into preparation! I made enquiries to staff what was on offer and was greeted with I don’t know. I will find out.

Another fabulous stay at Newlands. Staff are always so friendly and helpful. We had car troubles and had to take it to the garage same day which left us stuck as most things we left in car boot. They helped with charger and staying later than our check out time. We had both dinner and breakfast- delicious. Favourite was the blue cheese sauce.
Facilities are brilliant!!! Everything is looked after so well.

Nothing!!