Camping du Lac de Carouge

A aimé Anything that could be liked, not much was offset by an horrific attitude from the owner/manger

N'a pas aimé The place was chosen due to its location and opening hours. We knew we would arrive close to closing but the delay of the boat arrival made getting there in time even more important. However managed to get to the place with 30 minutes to go. Due to the drive we were unable to get food enroute. Therefore when we arrived we were very hungry, there was no open shop on site so went to find somewhere local. There was nothing. Made our way back to find that he had closed the gate. This is when things got very difficult. An aggressive man who did not want to open the gate, more concerned that the "english" always caused problems did not want to open up. He was happy to leave us outside but continuing bemoan the English. Not a great attitude to have. He eventually relented when may uncle explained that he was very ill due to his cancer and needed his rest due to the travel we had gone during the day. On our 4 week break we stayed at 8 sites and this was the only place that had such an attitude. Thank goodness it was a single night stay.

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Réponse du gestionnaire : Dear guest,

We would like to clarify the situation regarding your arrival. You reached the campsite at 00:30, well after our official closing time. At that hour, it is completely normal for the gate to be closed and for the snack bar to no longer be serving.

While we always strive to welcome our guests warmly, there are practical limits to what can be done at midnight. The complaints you made upon arrival were not justified, as our staff followed standard closing procedures. It is important to understand that the rules exist for everyone’s safety and comfort, and arriving late requires some flexibility and respect for these rules. The fact that you singled out “the English” is surprising and unnecessary—our rules and practices apply equally to everyone, regardless of nationality.

We hope this clarifies the circumstances of your visit.

Best regards,
Yohann & Virginie

A aimé Lovely family campsite with good facilities and a nice little snack bar serving cold beer. Pitches are big with plenty of room for a few tents and a lot of them are shaded by trees.
The lake is a few hundred meters away and is nice and cool on a hot day with a lovely restaurant serving good food.
Lots of activities for the kids and the owners are lovely. They even got up at 3am to let me out the gate so I could get to the start of my race.
The local area is absolutely stunning with some incredible mountains. Great for cycling, hiking and trail running. I will be back with the family for sure.

N'a pas aimé You could hear the main road on a couple of nights but otherwise very quiet

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A aimé belle emplacement très propre au niveau sanitaire

N'a pas aimé la voie de chemin de fer a cote

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A aimé The surroundings are a nature lovers delight. Beautiful sunsets around the mountains surrounding the lake. The sanitation buildings are adequate and well maintained. Most of the other pitches looked grassy and were surrounded by neat hedges and some trees. A walk around the lake is an absolute must. The cafe looked good all though I didn’t need it.

N'a pas aimé The pitch i was allocated was dire. A patch of earth right next to the sanitation block. I was told it was the last one left, and it was very busy due to Tour de France. However when I asked why better plots were allocated to guests who arrived after me , I was told that’s because they booked directly with the campsite and not pitchup. Apparently pitchup offered a ‘privilege’ at only a few more euros that I should have realised was the best option tomguaranntee a grassy pitch, and that I should have stated a preference not to be allocated a camp next to the WCs!!! I did offer to pay for an upgrade but was refused. Apparently the fee that Pitchup charges per booking means that my custom was not as worthy as those who booked direct with the campsite. I felt quite humiliated but had to accept the situation because my payment had been taken. I would have been better off parking up in the car parking area by the lake for free. I would advise anyone booking to go for the privilege option. It wasn’t clear on WhatsApp site what this was for, as all the photos are the same, but now I know and won’t ever return due to the attitude of the owner.

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A aimé Cleanliness of toilet block

N'a pas aimé State of the site and the pitches had just been scraped level and little grass. Hedge cuttings left in piles on pitch to rot.

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A aimé Spacious pitches with privacy. Great proximity to the lake and lakeside bar/restaurant . Walked all around lake and had a swim. Beautiful view of the nearby mountains whilst swimming. Didn’t use facilities on our one night stop but hubby said ok but basic. Peaceful site with bird song. Can hear train but not a problem for us. Great base before the Frejus tunnel next day.

N'a pas aimé Grounds appeared a little unkempt, but we did see someone doing a great job of cutting the hedges back so maybe if we’d arrived a day or two later, impression could be different.

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A aimé Great site with all the facilities you need. It’s quite close to a road/railway line so there’s some noise from that, but it’s also right by a lovely lake so overall a good location.

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A aimé Great site, nice private pitches, amazing location next to the lake, thoroughly recommend staying here.

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A aimé Inserito vicino un piacevole laghetto

N'a pas aimé Poco curato

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A aimé Lovely site right by lake. Facilities good, lovely hot showers, nice little on bar with small menu but adequate and reasonable. Jolly campsite manager, very helpful

N'a pas aimé Had to pay for wifi

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