Camping Kanôpée Village

A aimé Location

N'a pas aimé Very noisy in the evening

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Réponse du gestionnaire : Hello,
Thank you for taking the time to share your feedback. We're glad to hear you appreciated the cleanliness of the facilities and the spacious, well-located pitch.

We're sorry to hear that noise in the evening affected your stay. The comfort and peace of our guests are very important to us, we strive to do our utmost to ensure the tranquility of our campsite.

We hope to have the pleasure of welcoming you back in the future.
Best regards,

Kanopée Village
Océane

A aimé Choosing own pitch
Spacious pitch
Flexible check in

N'a pas aimé No toilet roll in toilets and twice there seemed to be men in the ladies

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Réponse du gestionnaire : Dear Melanie,

Thank you for your feedback – we're really pleased to hear you enjoyed the flexibility of choosing your own spacious pitch and appreciated the relaxed check-in process.

We have a shared toilet for women and men, and our policy regarding toilet paper is that customers must bring their own.

Your comments help us improve the experience for all our guests. We hope to welcome you again in the future.

Best regards,
Kanopée Village
Yin

A aimé Lovely site
Friendly and well maintained site

N'a pas aimé Wifi only worked near reception but we have our own so wasn’t an issue.

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A aimé Friendly staff in Reception.
Shaded pitch.
Bright, clean, modern facilities.
In walking distance of the town.
Bread and pastries available to order, for collection from Reception the following morning.

N'a pas aimé No toilet paper or soap in the toilet block.

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Réponse du gestionnaire : Hello,

We're delighted to hear that you appreciated our friendly reception team, shaded pitch, and the clean, modern facilities. It's also great to know that you enjoyed the convenience of being close to town and the option to order fresh bread and pastries.

At the 3-star campsite, it is not mandatory to provide toilet paper and soap.

We hope to welcome you back again soon!

Best wishes,
Kanopée Village
Yin

A aimé É meravigliosa la posizione sul fiume. Ottima organizzazione. Estrema disponibilità e gentilezza del personale

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Réponse du gestionnaire : Hello,
Thank you for your kind words. We are delighted that you enjoyed the location of our campsite and that you had a pleasant stay.
We look forward to seeing you again.
Kanopée Village Team

A aimé The location is fantastic, walking distance to Trevoux, and cycle path to all the way to Lyon, and it’s right on the river.
Campsite and toilet block spotless.
Pitches pick your own, perfect, all sizes and location to suit.
Staff very helpful and pleasant.

N'a pas aimé Nothing. It’s perfect.

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Réponse du gestionnaire : Hello,
Thank you for sharing these beautiful photos !
We are delighted that you enjoyed your stay at our campsite and that you enjoyed our beautiful region. We look forward to welcoming you back to our campsite.
Océane
Kanopée Village

A aimé Nice surroundings, quiet in the night, nice personal, and market nearby.

N'a pas aimé The reception closes very early

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Réponse du gestionnaire : Hello,

Thank you very much for your feedback! We’re delighted that you enjoyed the surroundings, the nighttime quiet, our team, and the nearby market. The reception close at 7pm, we truly appreciate your remark and will look into ways to improve this. We look forward to welcoming you again!

Yin
Kanopée Village

A aimé Location

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Réponse du gestionnaire : Hello,

Thank you for your feedback. We’re so glad to hear that you enjoyed our location. It’s always great to know that our guests appreciate the surroundings and convenience of the site.

We’d love to welcome you back anytime for another stay in Trévoux!

Best regards,
Kanopée Village Team

A aimé Great place to stay and great location

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Réponse du gestionnaire : Hello Andrew W.
Thank you for your kind review.
We are delighted to welcome you back to our campsite.
Océane
Kanopée Village

A aimé Loved the views and the local fruit and veg seller, plus the Pizzas that were being sold. The pitch had everything we needed close by and was a great place to stop on our journey south. We also ordered fresh bread to collect in the morning.

N'a pas aimé It was a little untidy and needed a little TLC across the site.

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