Disserth Caravan and Camping Park

A aimé Very peaceful, lovely old church with lots of history, first night very nice second day very different!

N'a pas aimé Booked on pitch up it said dogs welcome? I have 3 very small dogs 1 Yorkshire terrier, 1 tiny bichon and a pug, the owner told me in the reception that we could go on any pitch as it was very quiet for them this weekend. The next day we took the dogs for a walk to be greeted by the owner who said if he had known yesterday that we had 3 dogs he would not have let us on site no matter how quiet the site was .
The only reference to dogs on our pitch up print out is that IT must be microchipped and not be one of several perceived "nasties"
At no point from reception to did he leave the building and come and inspect our van or our dogs.
The owner's attitude was very condescending and rude, it states on the booking NO gazebos but there was one on a residential pitch next door ??
BTW, the gazebo got moved to an empty field next to the site when we woke up this morning? ( i did take a photo yesterday afternoon ).
Lovely, well laid - out site, peaceful with good facilities, spoiled by an arrogant ass that quotes policy but does not follow up on it. Typical box - ticker!!
If you want to stay at a prison camp that has regiimental rules !!
NO MUSIC
NO TV'S TURNED LOUD
NO MORE THAN 2 TINY DOGS ( ANY OTHER ANIMALS ARE FINE,GOATS AND PIGS ARE NOT STATED AS EXCEPTIONS)
NO GAZEBO UNLESS YOU KNOW THE OWNERS PERSONALLY
ASK PERMISSION TO USE THE SHOWER FACILITIES!

We would have returned next year with it being so peaceful had it not been such an upsetting experience! we apologised for not knowing about the 3 dog rule and felt very threatened by the owner.
We are both in our later years and have been motorhome owners for the last 6 years and this is the first time we have encountered this kind of hostility.

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Réponse du gestionnaire : Thank you for your review regarding the parks' 2 DOG rule which you did not think applied to you. Pitch-up clearly states a maximum of 2 dogs allowed for each pitch type and under
'Extras' you can only enter 0,1 or 2 dogs. Incidently, you put 2 on the booking form which was a blatent disregard of the booking condition. We have done everything we can under the parameters of the Pitch-up system to advise that a maximum of 2 dogs per pitch will be permitted.

On seeing you with three dogs I politely pointed out the 2 dog rule and your husband even joked it is 2 bitches and 1 dog. Had my approach been aggressive or hostile, it would not have been met with humour in response. At no point did I ask you to leave or interfere with your stay.

Regarding the gazebo that you implied went missing on Saturday night, that was a consequence of storm Amy which blew through on the weekend of your stay.

We wish you happy travels and would encourage you in the future to adhere to booking conditions. May I also thank you for drawing attention to our 2 DOG RULE as a gentle reminder for readers of your review.

A aimé Friendly and very welcoming. The site is well maintained and lovely surroundings.

N'a pas aimé Nothing to dislike

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A aimé Loved it

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A aimé Quiet peaceful site , well kept spotless toilets and showers , the building is a bit dated and could possibly do with an update but very functional. Very friendly and helpful staff. Only a ten minute drive to Llandrindod Wells or 15 minutes to Builth Wells .

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A aimé Beautiful, quiet site. Well laid out.

N'a pas aimé Little or no signage.
Reception is signposted behind you as you enter, so no chance of seeing that.
No designated arrivals, parking to find the reception.
No signage on the dishwashing and laundry room
No signage on the bins area

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A aimé A hidden gem . Set in a lovely location, the site has good facilities. The adjoining church is a treasure that seems untouched and has real beauty. You feel like you're in the middle of nowhere, buts its only 5 minutes in the car an there's a large Tesco and an Aldi for all your needs . A selection of takeaways and pubs . The area has lots of walks . The Elan valley is only 15 minute drive , the visitor centre there offers all day parking for just £3 and the scenery is spectacular . There's a cafe , gift shop , bike hire and numerous walks and cycling opportunities. Rhayader is also close and offer pubs , cafes and various shops . We also drove to Aberystwyth which is under an hour away and offers a lovely seafront and castle. I would highly recommend the site the owners are friendly but not intrusive and keep the site tidy and well maintained.

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A aimé Well kept site, quiet and peaceful. Very friendly owner who greeted us and helped us choose our pitch. Toilet and shower facilities were very clean.

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A aimé Clean, showers and toilet block always smelled fresh.

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A aimé Quiet and peaceful, friendly staff

N'a pas aimé None

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A aimé Beautiful, quiet site, next to river

N'a pas aimé nothing

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