Atlantic Reach Resort

A aimé The resort has plenty to keep you entertained and has great facilities.

N'a pas aimé Not being able to get onto pitch until mid afternoon and outdoor pool was definitely not heated to 31 deg!

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Réponse du gestionnaire : Thank you for your feedback. We’re pleased you enjoyed the location and our range of facilities. As you arrived in the morning, our camping check-in time of 3 pm meant your pitch was available later in the day once it was prepared for you. Just to clarify, our indoor pool is heated to around 31°C, while our outdoor pool is not heated and is not advertised as such. We hope you and your family still enjoyed your time with us and we look forward to welcoming you back again.

A aimé Very friendly welcome. Loved Ben who showed me to my site!

N'a pas aimé Toilets were covered in litter (paper and panty pad strips).
At 6:30 am there was no toilet paper.
Main gate locked at 9:30! This means you have to drive around the site through ‘no entry’ signs so it doesn’t actually make the site secure just tricky!
Also - not a problem for me but could have been for others - tent/ caravan opposite had 3 dogs off lead…ran up an down late eve and early morning barking…

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Réponse du gestionnaire : Thank you for your feedback and for mentioning the warm welcome from our team, we’ll pass your kind words to Ben. We’re very sorry for the issues you experienced with the toilets and security of the site. Your comments regarding litter, toilet paper, and gate access have been shared with our maintenance and directors so we can improve. We also remind guests that dogs should be kept on leads and that noise policies are in place to ensure everyone’s comfort. We appreciate you bringing these points to our attention and hope to provide a smoother experience in the future.

A aimé Good for the grandkids for things to do, pitch was large and good

N'a pas aimé Camping facilities, toilets and showers were untidy. No hand towels

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Réponse du gestionnaire : Thank you for sharing your feedback. We’re glad your grandkids enjoyed the activities and that you were happy with your pitch. We’re sorry the toilets and showers didn’t meet your expectations and appreciate your comments about hand towels, we’ll share this with our cleaning team to help improve the experience. We hope to welcome you back in the future.

A aimé Good size pitches, great site, it was good experience down here. First time camping here, the kids loved it. Even had to move our tent and gazebo a metre over. But fair play to the staff they came and shifted everything over with me. Toilet and showers where always clean.

N'a pas aimé Not much to dislike really.

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Réponse du gestionnaire : Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear you and your family enjoyed your first camping trip here and that the kids had a great time too. Our team will be happy to know their tent-moving teamwork made a difference!

We really appreciate your feedback about the pitches, site, and facilities. We look forward to welcoming you all back for more happy camping memories.

A aimé Very big pitch, leisure facilities were excellent, we swam three times in our two night stay. Played mini golf and visited the play areas. Staff friendly and helpful. Very quiet at night. Toilets and showers clean and useful family wash room.

N'a pas aimé Washing up area, a couple of sinks were regularly blocked.

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Réponse du gestionnaire : Thank you for your kind review. We’re delighted you had a wonderful stay and enjoyed the spacious pitch, leisure facilities, and family-friendly amenities. We appreciate your note about the washing-up sinks and will share it with our team to ensure they’re kept clear. We look forward to welcoming you back again soon!

A aimé Everything. Amazing value with lots included with the leisure pass. Kids loved the pool and I loved the ice bath and sauna. Loads of things for the kids to do really good site with excellent washroom facilities staff were super friendly and helpful and kids had a whale of a time. I would highly recommend this site to anyone and will definitely bring the kids again.

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Réponse du gestionnaire : Thank you for your fantastic review! We’re thrilled that you and your family had such a great time and enjoyed the leisure pass, pool, and facilities. It’s wonderful to hear the kids had a whale of a time and that you appreciated the ice bath and sauna. We look forward to welcoming you all back again soon!

A aimé Good size of the pitch, level ground. Clean grounds and well maintained grass. Nice little arcade for the children. Gym looked great but didn't use. Staff polite.

N'a pas aimé Dirty toilets and showers on arrival that were shared with slip and slide customers so not exclusive for campers. Showers need refurbishment.found another toilet and shower block on site in a different camping area that was nice and better maintained. Unable to get a slot for inside pool and outside pool is not heated.

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Réponse du gestionnaire : Thank you for your detailed review. We’re glad you enjoyed the spacious pitch, clean grounds, and facilities, and we appreciate your comments about our team. We’re sorry about your initial experience with the toilets and showers we’ll share this with our cleaning and maintenance teams. For pool access, we email guests when bookings open so sessions can be reserved in advance, and while our outdoor pool isn’t heated, we do aim to make it as enjoyable as possible in good weather.

A aimé We had a fully serviced pitch in Fistral field and was very pleased with it, it was a very large pitch and had plenty of room

N'a pas aimé Shower block is in need of updating, there were areas of the resort that looked very tired. The fence round the tennis court is in need of repair as it is curling up at the bottom so the ball is constantly going out. Sometimes very difficult to book a swimming slot, also disappointed that under 16’s cannot use the gym as my 14 year old grandson is an avid gym user and was unable to use it, would understand if under 16’s should be accompanied by an adult.
Site was fine as a base, we went out every day, would have struggled to keep the children entertained on site without paying for the extra activities

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Réponse du gestionnaire : Thank you for sharing your feedback. We’re glad to hear you were pleased with your fully serviced pitch in Fistral Field and found it spacious. We appreciate your comments about the shower block, tennis court fencing, and areas of the resort, and we’ll review these as part of our ongoing maintenance plans.

Swimming slots can book up quickly in peak season, so we recommend booking as soon as you receive our email letting you know reservations are open. Regarding the gym, our age policy is in place for safety reasons, and under-16s are unfortunately not permitted to use the equipment, even when accompanied by an adult.

We’re pleased you found the site a good base for exploring, and we hope we can welcome you back in the future to see improvements we make.

A aimé Staff and friendly atmosphere

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Réponse du gestionnaire : Thank you for your kind words! We’re delighted you and your family had a great time and enjoyed the friendly atmosphere. We look forward to welcoming you back soon.

A aimé Indoor pool and spa

N'a pas aimé Outdoor pool cold and unkept. No toilet facilities nearby
Outdoor play area old and unkept
'Pub entertainment' poor
Men's showers old and unsafe due to not having thermostatic showers...means you get scolded when toilets flushed
Ladies showers dirty and hair in plugholes
Ladies toilets had a suspect brown stain on back on a door for the entire 5 days stay
Not much to do around the site - You have to get in the car to go anywhere
Ben rides around on his quad bike much faster than is safe with small children around

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Réponse du gestionnaire : Thank you for your feedback. We’re glad you enjoyed the indoor pool and wellness area. We’re very sorry that several aspects of your stay did not meet your expectations. Your comments regarding the outdoor pool, play area, shower and toilet facilities, and site activities have been shared with our maintenance and directors for review. Safety is a top priority, and we’ll ensure that site vehicle use is monitored appropriately around children. We appreciate your feedback and will use it to improve the experience for future guests.