Silverdale Holiday Park

A aimé Swimming was included / decent surrounding

N'a pas aimé Travelled all over the uk and it Just wasn’t the place for us paid a lot less for better place to stay and the price I would personally say wasn’t worth the stay, WiFi was terrible we was due to check out on Sunday ( today) however we left later Saturday evening, restaurant prices are ok but £50 for 2 lasagnas 3 chips and chicken nuggets and chips was a bit steep however never the less
Thank you for having us as I say just wasn’t the place for us also apart from one staff member the others didn’t really seem interested/ bothered
Also pitches are not the best unlevel

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Réponse du gestionnaire : Thank you for taking the time to provide your feedback following your recent visit to Silverdale Holiday Park.

We are pleased that you enjoyed the facilities such as our 5* swimming facilities and free soft play area. We are very lucky to have such a stunning surrounding area. We are sorry to learn that your overall experience did not meet your expectations and that you felt the stay did not represent value for money. Your comments regarding the WiFi, pitch levels, restaurant pricing and service have been noted and will be reviewed with the relevant teams.

Thank you again for staying with us and for sharing your views. We wish you well in your future travels.

- The Holgates Team

A aimé The site and the facilities. The location was good too as easy walking distance to a town

N'a pas aimé Kids not allowed in the hot tub. And WiFi was terrible.

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Réponse du gestionnaire : Thank you for your feedback. We’re pleased to hear that you enjoyed the site, facilities, and convenient location within walking distance of the town. We’re sorry to hear about your disappointment regarding the hot tub policy, due to Health & Safety, this is for 16 and over only. It's disappointing to hear that your WiFi didn't work as expected during your stay, please feel free to report any such issues to reception on your next visit, as we always endeavor to help. Your comments are appreciated and have been noted, as they help us identify areas where we can improve. We hope to to welcome you back in the future.
- The Holgates Team

A aimé Place is spotless and very friendly. Swimming pool was great. Restaurant was excellent. Fish and chips were as good as we've had.

N'a pas aimé Nothing. Everything was great

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Réponse du gestionnaire : Thank you so much for your wonderful feedback. We’re delighted to hear you found our Silverdale Holiday Park welcoming with our 5* standards throughout the pool, complex and service. It's great to hear that enjoyed the swimming pool and restaurant. We’re especially pleased to hear the fish and chips were a highlight, they are definitely a favorite! Your kind words about our staff mean a great deal to us, and we’ll be sure to pass them on. We hope to welcome you back again very soon.
- The Holgates Team

A aimé Lovely peaceful location, nice views over the estuary and excellent on site facilities. Will definitely return

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Réponse du gestionnaire : Thank you so much for your lovely review! We’re delighted you enjoyed the peaceful location, estuary views, and our 5* on-site facilities. It means a lot to hear you’ll definitely return — we look forward to welcoming you back to Silverdale Holiday Park in the future.
- The Holgates Team

A aimé This is the best UK site we have stayed on so far !!
We have been touring for 20 years plus, all over Europe so we are very experienced, The kids loved the pool and the bowling alley, We loved the restaurant and the bar🍻🍻.
The staff were very helpful and extremely polite. The facilities were exceptional and clean.

Onsite shop was very well stocked.

Noted a few previous reviews mentioned the drive in being an issue but we didn’t struggle with our 8 metre long 8 foot wide van, just take your time there’s plenty of passing places.

One teeny weeny issue was that the showers were trickling but it was extremely cold outside so this could be the reason.

Our first trip here but not our last !

Thank you for a lovely weekend 🙌 !!

N'a pas aimé Nothing. Amazing site !

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Réponse du gestionnaire : Thank you so much for taking the time to leave such a wonderful review following your stay at Silverdale Holiday Park.

We’re absolutely delighted to hear that, after 20+ years of touring across Europe, you rate Holgates as the best UK site you’ve stayed on – that really means a lot to our whole team. It’s great to know the kids enjoyed the pool and bowling alley, and that you had time to relax in the restaurant and bar

Thank you as well for your kind comments about our staff, 5* facilities, and superb cleanliness, and we’re pleased the onsite shop and access road worked well for your van. Your reassurance about the drive-in will be really helpful for future guests.

We appreciate you mentioning the showers too, we will be sure to check this with the park team.

We’re so pleased this was your first visit – and even happier to hear it won’t be your last! Thank you again for choosing to stay with us, and we look forward to welcoming you back very soon.

- The Holgates Team

A aimé Really liked silverdale very clean loved the fully serviced hard standing pitches will definitely be going back again

N'a pas aimé Did not dislike but would be more dog friendly if there was a small section in restaurant where dogs could go as it was freezing outside and heaters were useless as top was open

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Réponse du gestionnaire : Thank you for your lovely feedback – we’re delighted to hear you enjoyed Silverdale Holiday Park, especially our 5* facilities and fully serviced hard standing pitches. It’s great to know you’re planning to return in the future!
We completely understand how challenging it can be in colder weather to sit outdoors with your dog, and we appreciate you taking the time to share your thoughts. Your comments have been noted and will be passed on to management for consideration.
- The Holgates Team

A aimé Cafe, bar and shop were great. Clean site with good garden standing. Toilet/shower facilities were warm which was nice.

N'a pas aimé Showers only run for a very short period. Constantly hitting the restart button. Wifi was very poor.

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Réponse du gestionnaire : Thank you for your feedback! We’re really pleased to hear you enjoyed our 5* facilities at Silverdale Holiday Park and that you found the site clean with our well maintained outdoor areas. It’s also great to know the toilet and shower facilities were warm and comfortable for you.

We’re sorry to hear about the issues with the showers and the Wi-Fi. We understand how frustrating it can be to have to keep restarting the showers, and we appreciate you highlighting this. Your comments about the Wi-Fi quality are also noted, and we’ll pass both points on to the team as we continue to look for improvements.

Thank you again for taking the time to share your experience – we hope to welcome you back again in the future.
- The Holgates Team

A aimé Lovely site, nice big pitches, spotless showers, pool facilities great, right near coast great for walking fury friends
pitches have Tv Ariel points

N'a pas aimé Staff could be trained a little better on customer service.

Out of the sites control however roads leading up the site are awkward as narrow in places

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Réponse du gestionnaire : Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed the spacious pitches and 5* facilities including our leisure centre. We are very lucky to have such a great location for coastal walks with your dogs.

We really appreciate your comments about our team. We’re always working to improve, and your feedback will help us continue to provide the best service possible. Please let us know your name and booking reference and I will be happy to look into this further for you.

As for the access roads, we understand they can be a little challenging, and we truly appreciate your patience with something that’s unfortunately outside our control.

We hope to welcome you back again soon!
- The Holgates Team

A aimé Absolutely lovely site. Grounds beautifully cared for and maintained. Facilities excellent absolutely everything has been thought of including a dog wash.

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Réponse du gestionnaire : Thank you so much for your wonderful feedback. We’re delighted to hear you found the site beautiful and well cared for, and that our 5* facilities—including the dog wash—added to your stay. Our team work very hard to maintain our high standards. It’s lovely to know that the little details made a difference and we hope to welcome you back again soon!
- The Holgates Team

A aimé Everything 5 🌟

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you for taking the time to leave your recent review. We are very pleased to hear that you enjoyed your recent stay at Silverdale Holiday Park and look forward to welcoming you back in the future.
- The Holgates Team