Oakwood Farm Touring Park

A aimé : Very friendly staff. Very informative. Informative sent via email and given in hard copy extremely helpful. Everything needed to know was on it. Site close to chester town and zoo. Cafe on site. Shower, toilet facilities Very Very clean. Site lovely. Very quiet, clean and well lit.

N'a pas aimé: Husband said only one urinal in his toilet and two toilets. Had to wait a couple of times to go. But very clean st all times. Husband Coundnt pick up the WiFi but rest of us could.nothing fir kiddies, but we knew that. We had older children so wasn't an issue.

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A aimé : Lovely pitches, site was clean and tidy and well kept. Showers and toilet blocks immaculate. Lady in the office was very helpful

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Réponse du gestionnaire : Dear Gill,
Thank you so much for your lovely review. We are so pleased you enjoyed your stay.
We hope you will visit us again soon.

Kind Regards
Oakwood Farm Chester

A aimé : Clean modern facilities
Good level pitches with water
Friendly approachable staff
Good transport link to Chester centre

N'a pas aimé: Elsan point has a washing up brush to clean the toilet
Needs a proper toilet brush
It is next to a very busy main road so quite noisy

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Réponse du gestionnaire : Dear Guest,

Thank you for your kind review, we are pleased you enjoyed your stay.
.
We can only apologise for the road noise but due to the close proximity to Chester and the motorway links to Manchester/Liverpool/North Wales we do experience traffic noise.

We will also take on board about the Elsan point

Kind Regards
Oakwood Farm

A aimé : Location excellent
Easy reach to Chester. Main roads to access the site. The top quality Cafe Location was a bonus
Clean. Tidy well maintained

N'a pas aimé: WiFi could be struggling to get Netflix or Internet. Needs a booster

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Réponse du gestionnaire : Dear Pat
Thank you for your review, we are pleased you enjoyed your stay with us and hope to see you again soon
Kind Regards
Oakwood Farm

A aimé : Clean

N'a pas aimé: Noise, close to two major roads. Value for money - overpriced for basic site. Checking in complicated as info arrived in two emails.

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Réponse du gestionnaire : Dear Guest,

We are genuinely sorry you didn't enjoy your stay. But I would like to point out that whilst we are close to two roads, for that reason we are also very close to lots of major attractions such as Chester Zoo, Cheshire Oaks, Chester Racecourse, the walled City of Chester. With easy access to the Wirral and North Wales.

We feel our site is far from basic benefiting from lovely flat well dressed pitches and a BRAND NEW ***FREE*** HEATED SHOWER BLOCK AND SEPERATE TOILET BLOCK. AND ***FREE*** WIFI ACROSS THE ENTIRE SITE.

Checking in could not be simpler. if you come during office open hours you simply call into reception, this is what the first welcome email tells you. The second email is sent in case you may need to arrive later than our usual office hours and simply gives you the gate code and your pitch number with other important information. This is also followed by a telephone call from reception prior to closing to ensure you have the information to hand. As we obviously cant man the Office 24Hours, so we find this usually works well.

That aside we hope you had a safe onward journey

Kind Regards

Peter
Oakwood Farm Chester

A aimé : Nice site with good facilities. Close to ferry port and Chester zoo

N'a pas aimé: Lot of road noise

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Réponse du gestionnaire : Dear Pat,

Thank you kindly for your review, we are pleased you enjoyed your stay.
.
We can only apologise for the road noise but due to the close proximity to Chester and the motorway links to Manchester/Liverpool/North Wales we do experience traffic noise.

We hope you will visit us again soon.

Kind Regards
Oakwood Farm Chester

A aimé : Very clean and tidy site. Excellent toilets and showers although no where for toiletries when showering

N'a pas aimé: Road noise

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Réponse du gestionnaire : Good afternoon Nigel,

Thank you kindly for your review, we are pleased you enjoyed your stay.
.
We can only apologise for the road noise but due to the close proximity to Chester and the motorway links to Manchester/Liverpool/North Wales we do experience traffic noise.

Thank you for your feedback regarding the showers, it is something we will certainly take on board and look in to.

Kind Regards
Oakwood Farm Chester

A aimé : Stayed a couple of times now and it is a firm favourite, excellent amenities, WIFI is a bonus, looking forward to staying again.

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Réponse du gestionnaire : Hi Shaun
Thank you for your review, we look forward to seeing you again soon
Kind Regards
Oakwood Farm

A aimé : This was a lovely site, immaculately maintained. There was water on each pitch and the showers and toilets had been newly renovated and spotlessly clean. There was even a cafe selling breakfasts and snacks. There was a bus stop outside the site into Chester, though the service was infrequent, but the park and ride was a 10 minute drive away. There was also a lovely restaurant less than a mile away.

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Réponse du gestionnaire : Hi Pam

Thank you for your review, we are pleased you enjoyed your stay

Kind Regards
Oakwood farm

A aimé : Love the fact that the site is very secure with keypad gate to get in.
Lovely well kept pitches with nice short grass and well kept toilets and showers

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Réponse du gestionnaire : Hi
Thank you for your review, we are pleased you enjoyed your stay with us and hope to see you again soon
Kind Regards
Oakwood Farm