Skirlington Leisure Park

A aimé The day time security guard asset to the park very friendly and helpful

N'a pas aimé Bins overflowing and toilets and absolute disgrace

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Réponse du gestionnaire : Thank you for taking the time to share your feedback. We’re so pleased to hear your kind words about our daytime security guard – we’ll be sure to pass that on to them.

We’re sorry to hear about your experience with the bins and toilets during your visit. This is not the standard we aim to maintain, and we will be addressing this with the team immediately to ensure improvements are made.

We appreciate you bringing this to our attention and hope we can welcome you back to see the positive changes.

A aimé Having the market next to the park

N'a pas aimé cleanliness of bathrooms and bins collection. Not being able to book swimming online

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A aimé I was shocked at the park on arrival, I wasn’t expecting the park to be as it is. We loved Skirlington leisure park. The atmosphere was amazing, the Children’s Parks were safe & secure, out door entertainment was great. The onsite shop was very reasonable priced. The facilities throughout the park where clean. It’s just a lovely place. Oh and the market was fantastic. It’s just a lovely site

N'a pas aimé There isn’t enough 00% options in the bar
The food from the fish shop wasn’t nice the chips were undercooked even after we where told we had to wait 30 minutes for chips I’d rather have waited 35 & had the cooked a bit better.

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A aimé All staff friendly ad helpful nothing too much trouble

N'a pas aimé Holidays spoiled. By rats scurrying backwards and forwards during the day not just one .was told that this has been reported before so obviously not sorted. Not the cleanest toilets we've been in also noticed one of the ol9der security guy quite openly having a drink in the entertainment part and it wasn't water or squash. Pool shower and toilet insufficient.

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Réponse du gestionnaire : Thank you for taking the time to share your feedback. We’re really pleased to hear that you found our team to be friendly and helpful – they will appreciate your kind words.

We’re very sorry to hear about the issues you experienced during your stay. We take reports of pests extremely seriously and have already been working with our pest control partners to address this. We will continue to monitor the area closely to ensure it is fully resolved.

We also apologise for any disappointment with the cleanliness and facilities, as well as your observations regarding a member of staff. This is not the standard we expect, and we will be investigating this further to ensure it is dealt with appropriately.

Your comments have been shared with the relevant managers so we can take action and improve for future guests. We appreciate you bringing this to our attention and hope you might consider giving us another opportunity to provide the holiday experience we pride ourselves on.

A aimé We really likes this site. The entertainment was amazing and the kids loved it. Site was nice and clean. Close to Scarborough Hornsea Bridlington so its a good base point. Toilets were clean and the showers were lovely and powerfull.

N'a pas aimé The laundry was expensive to use and didn't really clean the clothes that well. The swimming pool is a bit small and has no slides so was a bit boring for the kids. The food although tasty we did have a slight hick up but was resolved very quickly and they couldn't apologise enough and try make things right.

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Réponse du gestionnaire : Thank you so much for your lovely review. We’re delighted to hear that you enjoyed the entertainment, found the park clean, and that the kids had such a great time. It’s also great to know you found our location perfect for exploring the local area.

We appreciate your feedback regarding the laundry and swimming pool – it’s really useful for us as we plan future improvements. We’re also pleased that our team were able to quickly resolve the food issue and make things right for you.

We hope we can welcome you and your family back again soon for another fun-filled stay.

A aimé Lovely caravan site. Excellent facilities. No issues. Young children enjoyed the parks, swimming and entertainment

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Réponse du gestionnaire : Thank you so much for your lovely review! We're delighted to hear you had a great time and that the little ones enjoyed the parks, swimming, and entertainment. It’s always great to know families are making the most of everything we have to offer. We hope to welcome you back again soon!

A aimé Nice park and good facilities

N'a pas aimé Seemed to be lots of trade vehicles on the site which did make it feel not very holiday like. And booking the swimming pool was awkward it needs to be on their app like other parks.

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A aimé It was sunny, security man was lovely

N'a pas aimé There was no waste point to empty grey waste, no hose to clean toilets out in designated area. Security were always driving round through day but not on a night, a large family group behind us were still at it and playing music after midnight. We were in a caravan so not so bad but the people who were sleeping in awnings weren’t impressed. The toilet block for our field had only 2 showers and they were okay but not cleaned very well. Kids had crawled under the doors and locked most of the toilets and no staff cleaner came down often, only put new paper in when did. Families with kids it’s great, lots for them to do in the club but we”ll not be back. If the price is rammed up during school holidays I expect the facilities cleaned and tidy and security.
For paying 42 a night it was disappointing really. We’ve family next door at Far Grange and their public toilets in club, bars and swimming pool are clean, tidy and beautiful. They’ve changed all the names and all the numbers of the pitches but not labeled any of them so none of them match the new maps. Absolutely ridiculous.
I used to stay at Skirlington a lot over years but not now.

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Réponse du gestionnaire : Thank you for taking the time to leave your feedback. We’re really pleased to hear the weather was on your side during your stay and that you found our security team friendly – that’s always great to hear.

We are, however, genuinely sorry to hear that several aspects of your visit didn’t meet expectations. We take all feedback seriously, and I’d like to assure you that we are reviewing the points you raised.

We’ve recently been undergoing some changes on the park, including updates to pitch numbers and facilities, and we appreciate that this may have caused some confusion. Clearer signage and better alignment with our maps are now being prioritised.

With regard to the shower and toilet facilities, your comments have been passed directly to our cleaning and maintenance team leaders. Cleanliness and functionality are extremely important to us, especially during busy periods, and we clearly didn’t get that right during your stay.

Your feedback on night-time security and the grey waste provision is also being reviewed by management. We want all guests, whether in caravans or awnings, to feel comfortable and respected at all times.

We’re sorry to hear you won’t be returning, especially as you’ve stayed with us many times in the past. Please know that we’re working hard to address these issues, and we do hope you might reconsider in the future.

A aimé Clean, nice staff, good facilities

N'a pas aimé Non

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Réponse du gestionnaire : Thank you for your lovely feedback!
We’re so pleased to hear you found the park clean, the team welcoming, and the facilities up to standard. It really means a lot to us.

We hope to see you again soon for another great stay!

A aimé viel zu tun auf dem Camping für die ganze Familie

N'a pas aimé Renigungsintervall an unserem Tag (Sonntag) war nicht wirklich gut

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Réponse du gestionnaire : Vielen Dank für Ihr Feedback – es freut uns sehr, dass Sie und Ihre Familie unser Freizeitangebot auf dem Campingplatz genießen konnten!

Es tut uns leid zu hören, dass das Reinigungsintervall an Ihrem Besuchstag (Sonntag) nicht zufriedenstellend war. Wir werden dies intern mit unserem Team besprechen, um Verbesserungen vorzunehmen.

Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!