The Wild Retreat

A aimé De camping is in een leuke en vrolijke stijl opgezet. Heel vriendelijke mensen!

N'a pas aimé Om te beginnen waren we niet blij met het pad naar de camping toe. Dat is bijna niet te doen met een wat zwaardere camper. Onze tip is om wat extra grind of zand te storten in de vele kuilen en je hebt al een eenvoudige oplossing. Goed egaliseren zou natuurlijk nog beter zijn.

Het toiletgebouw was ronduit smerig. Ik was blij dat wij alles zelf aan boord hebben want hier wilde ik niet zijn. Er lag overal water (hoop ik), toiletpapier en er waren toiletten en een buitendouche verstopt.

Vanaf de camping is er geen paadje gemaakt naar het nabijgelegen fiets/wandelpad waardoor je echt moet zoeken waar je naartoe moet. Dit lijkt ons een kleine moeite en echt een groot plezier voor iedereen die naar het station wil om bv naar Londen te gaan.

Verder is er veel geluidshinder van de nabijgelegen glasfabriek. Daar kunnen de camping eigenaren niets aan doen, maar weegt wel mee met de beoordeling.

Maar als grootste punt waar we niet blij mee waren: de afvalverwerking. Die is er niet. Je kunt nergens je afval kwijt, wat vervelend is maar oké wij kunnen het meenemen met onze camper. Dat zal moeilijker zijn voor mensen met tentjes. Zorgwekkender is dat er op en rond het terrein resten afval liggen en we zagen matrasspiralen naast een vuurput liggen wat de indruk geeft dat het afval wordt verbrand. Naast dat dat heel schadelijk en milieuverontreinigend is, strookt het niet met de vibe die de camping wil uitstralen (zen, 1 met de natuur).

Kortom: een plek met potentie maar waar echt nog het nodige aan moet gebeuren om de hoge prijs te kunnen rechtvaardigen!

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A aimé Nothing

N'a pas aimé This was the worst camping experience I have ever had. DO NOT BE RIPPED OFF BY THIS PLACE.

We had to leave for a hotel at 4 in the morning due to a free party rave starting up on site. The tent was shaking due to the volume of the techno music. The site stewards were nowhere to be found and did not answer the 24 hour help phone. I think they were at the rave! The site is also on the flight path from Stansted’s with noisy aircraft flying over all night. We will be asking for a full refund.

Imagine a festival after it has finished. All the rubbish and debris is left, as well as the travellers and crusties who will not move on. We did not sleep a wink due to the noise.

This site, with dogs and hazards, was not safe for a young child. We paid £150 for glamping and all we got was an empty bell tent, which had not been cleaned, with a futon. Luckily we had our own sleeping bags and bedding.

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Réponse du gestionnaire : We are sorry to hear that your experience did not meet your expectations, though we must address several inaccuracies and misleading claims made in your review.

Firstly, the noise disturbance you refer to did not originate from our site. The music came from an unconnected event across the River Stort, entirely outside our boundaries and control. We share your frustration at the disruption, which unfortunately affected not only us but others in the area. This was not a party “on site,” and implying our team was involved is a baseless and serious accusation.

Secondly, the claim about “rubbish and debris” is a blatant fabrication. Our site operates under a strict Leave No Trace and Zero Waste policy, something we take great pride in and which is consistently upheld by our team and guests alike. We have numerous testimonials to support this and work extremely hard to maintain a clean, nature-rich, and respectful environment. There is not a single scrap of litter on site, and suggesting otherwise is completely false.

In terms of accommodation, our bell tents are clearly advertised as comfortable camping, not “glamping.” Nowhere in our listings do we describe luxury or high-end furnishings. We provide clean z beds, which are fold-out seats/beds as described, and this is fully outlined in our descriptions. If there was any uncertainty, we are always available to provide further information if contacted prior to booking.

Regarding your comment about a 24-hour helpline, we do not advertise such a service. We provide a site mobile number, clearly displayed, and our office is manned until 11:30pm. To claim otherwise is inaccurate.

Lastly, your comments about safety are extremely concerning and again, misleading. We are a family-friendly site with clear guidance around dogs and site use, and we do not tolerate irresponsible behaviour. If there was a specific safety concern, it should have been raised with our team on site or via the proper channels.

We always welcome feedback and aim to address genuine concerns constructively. However, when complaints are riddled with false claims, it undermines the hard work our team puts in daily to offer a unique, eco-conscious camping experience.

A aimé great place, really nice vibe, beautiful countryside.

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A aimé We absolutely had the best glamping night at Redricks Lake, Herts. The kids enjoyed playing together and using the sites facilities, toasting marshmallows, and the aqua water park on site. We look forward to returning soon.

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A aimé Everything!! Thank you so much to Sammie and the whole team for making the wild retreat such a beautiful place to visit! Amazing showers , beautiful lake and grounds people on hand to help with anything you could possibly need!

N'a pas aimé Nothing

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A aimé The lake was great for the kids.

N'a pas aimé Only 2 women's toilets working for the whole site and 1 handwashing sink with no hot water or soap.
1 open air washing up station with no hot water.
Outdoor showers were a nice idea but no locks on doors. Also hot water ran out after a minute.
Extra charges like £5 a night for a firepit and £10a night for a dog felt a bit steep.
Lots of the electric hook ups didn't work.
Visitors were told to put dogs on leads while live in workers didn't appear to follow this rule. 1 had a very reactive dog.
Taking rubbish home wouldn't be too much of a problem if the camping field wasn't crawling with ants. By the end of our stay, so was our van.

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A aimé Wild swimming
Chill out areas
Hammocks everywhere!!
Lively people

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A aimé Loved the lake and the chill out area

N'a pas aimé £10 charge for our tiny dog

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A aimé The private lake, the clean facilities, the open showers, the zen Moroccan tent area, the hammocks, and the quirky seating scattered around, everything was perfect. The vibe and atmosphere were amazing, especially the DJ at night and the fire show. All the members of staff were lovely!

N'a pas aimé One thing I didn’t love was having to take your rubbish with you. I completely understand it, it fits with the camping philosophy, but it could be inconvenient for people who are continuing their travels afterward.

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A aimé The lake is excellent for swimming, staff very friendly and accomodating. Great surroundings.

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