Barons Cross Inn

A aimé : The food in the pub was nice and the drinks were cheap. The bar lady was lovely.

N'a pas aimé: There was only one shower and it opened at 10 but it was always dirty and the lock didn’t work.
There was a portaloo to use when the pub toilets were closed as they opened at 10. Unfortunately the portaloo was dirty all the time and the lock didn’t work.
If the shower and toilet locked and were clean then this would have been nice.

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Réponse du gestionnaire : Not at all sure where to start with this. 3/10? Really? Firstly factual things, the shower is 24 hour, we never lock it, so that is absolutely incorrect, some other people staying actually say in their reviews that they like the fact the shower is 24 hours, so please don't take our word for it. Yes there is only one shower but we are not a huge campsite and it generally does fine for us and our guests. Secondly the toilets are not dirty, they are cleaned every day, toilet paper is checked etc and they are checked for cleanliness throughout the day as well. If you are talking about the odd muddy footprint then sure, we'll take that as we are an outdoorsy site, but very much feel that 3/10 is unfair to say the least. We can't remember you, as we can't remember the other lower end reviewers either but we were full this month, but we do notice however that we get consistant 10/10 as a geneal rule and that all of the random lower score reviews only have one review to their name which is the one for us, so we're not sure what is going on here. Very sad and disappointed at this point tbh as we all work so hard to make sure everyone has a nice time in a good environment.

A aimé : Lovely campsite, friendly staff & great pub.
Campsite is fairly even & well maintained. shower & pub toilets clean & modern. Portaloo for night time use. Playground for children & even a bouncy castle this weekend.
Pub was reasonably priced, well stocked & the food amazing. Had dinner & breakfast here & would recommend both.
Close to Leominster which is a lovely town.

N'a pas aimé: Did not dislike anything really. Yes road was a little noisy but certainly did not keep me awake. Pub a little tired in places but would def return.

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A aimé : Basically everything. It was so relaxed,friendly staff always willing to help or chat, clean, tidy level solid pitches, with electric and water at every pitch, within close proximity to the pub which opens at 10 for breakfast and serves food all the way through until 9 at night and stocked some lovely gins as well! The food was magnificent, not the sort of thing that you expect at a small provincial pub, very well chosen ingredients cooked to perfection. We ate three meals there. The chef really knows his stuff and I had one of the best steaks I have had anywhere. Everything was clear, we checked in at the pub, the landlady showed us where everything was, and was really warm and friendly. The shower was open all night which was really nice and the pub toilets and the overnight portable toilet were clean. There is a baby changer in the ladies and an absolutely huge bouncy castle in the beer garden which was full of kids. For somewhere which has minimal rules, it was really a lovely place to stay as everyone was respectful and happy. Lots of kids, lots of dogs, lots of people eating in the beer garden, very Darling Buds of May, and a rare gem of a place. Lovely! No wonder the place was packed. We will definitely be back soon!

N'a pas aimé: They had some internet problems whilst we were there but did say the wi-fi isn't always the best anyway. If you are in larger vehicle the track is slightly narrow but perfectly manageable even for really big things like us as long as you are paying attention, but that is just being nit-picky and is out of the control of the owners, so nothing really to report here.

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A aimé : Location really clean tidy and well kept.
Pub restaurant and amenities all amazing.
Food excellent and great value
Bear very well kept
Staff welcoming and very friendly

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A aimé : Location was good and staff were friendly.

N'a pas aimé: Pub was needing some tlc and toilet facilities weren’t the best but I think the proprietors are fairly new so maybe a work in progress.

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A aimé : Haven't stayed here for quite a long time, but we were very pleased with the overall visit. Nina and her team are doing a great job with everything. The pub is looking much better than the last time we stayed. The food is really good, and plentiful. Staff are very friendly. Good sized pitches, well looked after, with water and ehu on each pitch. Will definitely be back.

N'a pas aimé: Nothing

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A aimé : Quiet site.good beer . Great food. Very friendly. Water on tap. Electric .short walk to town. Shopping within half a mile.

N'a pas aimé: Entrance to field is tight access with care.

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A aimé : The pitch size was good and the adjacent field to exercise the dogs.

N'a pas aimé: Untidy dirty site, pub toilets were not very clean, portaloo for use through the night was unclean and the door would not stay shut. No washing up facilities as described.
Overall the site needs a good tidy up. Theres an old broken aviary thats overgrown and needs pulling down in the beer garden. And the field adjacent is turning into a scrap yard. The pictures on the website are clearly very old. We were looking forward to our stay as we thought how nice it looked, wow were we mislead. We booked for two nights but only stayed for one. We won't be going back.

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Réponse du gestionnaire : What an exceptionally rude and inaccurate review this is. As with anything if you had any issues whatsoever you should have come to us and expressed those, not waited until you got home and then flamed a very hard working business, lowering our score average unfairly. Out of the reviews recieved from the other people staying on site at the exact same time as you were, we recieved 9 x 10 star ratings and 1x 9 star rating. Are we to believe that all of those other people are mistaken in their reviews and yours is accurate when we were prasied for the cleanliness of our facilities, with people using words like 'amazing', 'excellent', 'first rate'? I don't think so.
I will address two points you have raised however. We have left the old aviary as a wilding area, and we make no apoligy for this, it's a great wildlife habitat being home to many insects, mamals and amphibians as it is intentionally left undisturbed for them. It's our way of giving something back for creating hardstandings and the constant mowing that the beer garden and the camping fields require which damages their habitat. We use no pesticides here and don't kill the moles for similar reasons. Sorry you found that offensive.
The second point I will address is the 'scrap yard' as you so crassly call it. This is not part of the campsite at all, and is a private area where we keep our autograss cars. Again we make no apology for that, it wasn't a space you hired or that affects campers in any shape or form.
We have a blanket policy of charging £25 per night per pitch for up to 6 people and their vehicle with water and electric at every point and with a free mains shower which is open 24 hours per day.
The campsite is supposed to be relaxed and friendly, it's not the Waldorf Astoria. I think you'll find that if you go to stay there it'll be considerably more expensive than in your case the £12.50 per night each which we charghed you, but I don't expect even they would meet your expectations.
As for not staying here again, the frogs, moles, insects etc welcome that (and the mammals running the campsite).
I hope you find somewhere more suited to your exceptionally exacting standards for your next holiday and don't dso this to anyone else.

A aimé : Lovely relaxed small site
Friendly host
Massive breakfast
Very dog friendly

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A aimé : The place was good then pitches wasn't massive but they was enough. The landlady was very friendly and welcoming. The facilities was nice and clean. There was even a. Free bouncy castle

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