I'm closing. Do you have a template to send to customers?
The BH&HPA (British Holiday and Home Parks Association) has produced a template to send to customers affected. Please tailor this to your specific circumstances.
See also How do I close or remove allocation over a longer period?
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These are unprecedented times. We all have a responsibility to consider not just ourselves but to the people of our country, the local community and on this park.
We are having to make decisions and take actions which were unimaginable a few weeks ago.
We have closed/are closing with immediate effect all facilities on the park.
Thank goodness for the announcements of support which have come from Government which should help us to be ready to resume business just as soon as the crisis passes; we will be making effort to ensure our staff are looked after during this period.
We are speaking to all holiday hire and touring bookings to ask them to stay away and to offer alternative dates when the crisis is over.
We are expecting the Government to give us more guidance very shortly. We expect a clear message that holiday and touring parks must not stay open for business as usual.
The time for you to leave in an safe and orderly way is limited.
If there is any reason why you cannot leave, you need to discuss that with us now.
Over the last 24 hours, there has been an increasing and understandable concern in local communities towards holiday visitors. The government's clear guidance is that there must be no unnecessary or non-essential travel.
We ask private owners who are not on the park not to come here, and if you are on the park please go home. We are following the Government's guidance so closing to protect you and wider society.
I urge you to co-operate at this difficult time please.