A aimé Absolutely nothing in the end.

N'a pas aimé Unfortunately, our experience at The Travellers Rest was extremely disappointing. We booked for 14th–21st August, but after arriving we found that there were no usable shower facilities. The only shower that was made available to us was covered in pubic hair and was completely unhygienic and unusable. For a campsite stay, having access to clean, usable washing facilities should be a basic expectation. Because of this, we made the difficult decision to pack everything back up and leave on 15th August, meaning we lost almost the entire week we had booked and paid for. We approached the owner to request a refund for the unused nights, especially given the lack of basic facilities, but unfortunately this was refused. We also contacted Pitchup regarding the situation, and despite them being involved, the owner still refused to offer a refund. What made the situation even worse was the way we were spoken to by the owner, including sexist remarks that were completely unacceptable and unnecessary. It is such a shame because we were really looking forward to our stay, but the lack of facilities, hygiene issues and the way the situation was handled completely ruined the experience for us. Sadly, based on our experience, we would not return or recommend this campsite.

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Réponse du gestionnaire : Thanks you for your review and so sorry you had such a bad experience. I have chosen not to respond to your comments some of which I find personally quite hurtful and upsetting. Following your comments as I said I left it to Pitchup. I am always ready to give a 100% refund if the reasons given are genuine. I hope and pray that your future stays are happy experiences for you all. Take care.