Ael y Garnedd

A aimé : Very clean toilet block, lovely warm shower and a beautiful view on a peaceful, level pitch… ideal!!!

Recommanderait à des amis Séjournerait à nouveau

A aimé : Very tidy, orderly site. Loved the bits of Astro turf set into the turf edges (presumably for awnings) . Each pitch had a hook up and its own water supply! The cleanest toilets and showers I’ve ever used on a site and the same for the laundry room and washing up room. Very helpful owners, an issue with the hook up was sorted immediately! So quiet and a perfect place for exploring Anglesey. Will definitely stay again!

N'a pas aimé: Nothing!

Recommanderait à des amis Séjournerait à nouveau

A aimé : Easy to find and I had been emailed the pitch number (and a map of the site) the day before so no need to wait to set up which was good as it was late and raining when we arrived. Facilities were spotless and showers were great as they had plenty of space to get dried and enough hooks to hang everything up. Very convenient for exploring Anglesey. I had thought it might be noisy so close to A55 but it didn’t keep us awake at all. Would definitely stay again if we return to this part of Wales.

Recommanderait à des amis Séjournerait à nouveau

A aimé : What an absolute pleasure to stay at this site . John the owner was an absolute gentleman always there to help you out with what ever you need , nothing was to much trouble for John . The views where incredible. The site was very maintained and the shower block was alway clean and maintained , I will be back to stay again .

N'a pas aimé: There are no dislikes from me

Recommanderait à des amis Séjournerait à nouveau

A aimé : Excellent, easy to find and well equipped campsite. Friendly and accommodating owners who were quick to switch the date of my stay when my son decided he wanted to return to Bangor Uni a couple of days earlier. It’s my 2nd stay and I will likely book again .

Recommanderait à des amis Séjournerait à nouveau

A aimé : Close to amenities. Very clean shower/toilet block. Great location all round.

N'a pas aimé: Nothing.

Recommanderait à des amis Séjournerait à nouveau

A aimé : Lovely and well kept site Facilities were so clean and lovely So easy when arrived no meed to go to reception as already emailed us with pitch number and wi fi code -great service

Recommanderait à des amis Séjournerait à nouveau

A aimé : Good facilities and pitches

Recommanderait à des amis Séjournerait à nouveau

A aimé : Very accommodating for my SEN children with Toileting issues put us right next to the toilet block the host was friendly and the site was beautiful the toilets were the best I've seen on any camp site the park and free WiFi was a god send in bad weather with children that needed mental stimulation at all times the view was amazing and right next to my favourite beach newbourgh

N'a pas aimé: The train sounding its horn at night and local farming on his quad at 6am after a bad night in the storm which can't be helped by owner I suppose

Recommanderait à des amis Séjournerait à nouveau

A aimé : Clean toilets

N'a pas aimé: Sharing a pitch when plenty availability Dog mess The massive extra charge for staying a few extra hours due to the storm and strong winds

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Further to the review submitted above we would like to challenge the comments made and clarify matters for prospective readers. Firstly, thank you for the positive comments about our toilet and washing facilities. The facilities are checked regularly and cleaned to a high standard, as is evident from the many positive comments left by customers in the past. Thankfully, the majority of our customers appreciate the effort that goes into maintaining these standards and respect the facilities. With regard to the sharing of the pitch - you had initially booked onto a grass pitch. Sadly, our grass pitches are not currently useable due to the heavy rainfall in recent weeks. I informed you of this 4 days prior to your arrival and suggested that you share a hard-standing pitch with your travelling companions for one evening only. This was to allow us to accommodate you safely for ONE EVENING, before allocating you to your own hard-standing pitch for the remainder of your stay AT NO EXTRA COST. You agreed to this arrangement with no concern raised at all. The 'plenty' (one)! available pitches had actually been reserved for other customers. The upgrade to a hard-standing pitch should have cost you an additional £35 each - however, this was waived under the circumstances as a gesture of goodwill. The 'massive extra charge' (£10) was charged as a consequence of your party arriving 3 hours prior to check-in and departing 4 hours after the check-out time. With regard to the dog mess, our premises are regularly inspected and in the event that dog mess is found on site it is dealt with immediately. I would also like to point out that dog owners are responsible for ensuring that any mess created by their dogs is cleaned up immediately as a courtesy to other customers. It is unhygienic and dog owners who allow such behaviour should know better. Customers who stumble across dog mess should report it to the site manager so that it can be dealt with. As much as we are disappointed to receive negative reviews from customers (which are thankfully very few and far between) the review you have left needs to be placed in the context of the circumstances that existed at the time of your visit. The comments you have left above are neither constructive nor accurate. Your comments will be taken on board and every effort will be made to improve the service we offer at Ael Y Garnedd. Your custom is greatly appreciated.