Rhyd y Galen

A aimé : Facilities - high pressure hot showers. Very clean, heater and hair dryer too. Clean toilets and other services I did not use. Staff - friendly and helpful, showed full range of services and provided map and details of the site. Large tent only field. Perfect for my solo camping night where I had it to myself. Close to Caernarfon by car.

N'a pas aimé: Distance between tent site and showers/toilets

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Réponse du gestionnaire : Thank you for your detailed feedback! We're thrilled that you enjoyed the facilities, especially the high-pressure hot showers and the cleanliness of everything. It's great to hear that our staff were friendly and helpful, and we're glad you found the map and site details useful. We understand your point about the distance between the tent site and the facilities, and we'll take that into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay!

A aimé : Everything! The camp site is so clean and so well maintained. The staff are beyond helpful, very friendly and even offered to take my rubbish for me. The site is so quiet even when there are lots of people staying. It’s the perfect mix of nature and modern amenities like the shower blocks which were spotless. They even had a hairdryer. It’s the little things that make such a difference. The location is also great, right in the middle of nowhere but with so many great attractions within a short driving distance. I’d highly recommend this site to anybody looking at it! 🙂

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Réponse du gestionnaire : Wow, thank you so much for your glowing review! We're thrilled to hear that you enjoyed every aspect of your stay with us. Maintaining cleanliness and providing excellent service are our top priorities, so we're delighted that you found our staff helpful and friendly. We're glad you appreciated the peaceful atmosphere and the modern amenities like our spotless shower blocks. It's wonderful to know that you found the location convenient for exploring nearby attractions. Thank you for your recommendation, and we can't wait to welcome you back for another fantastic stay!

A aimé : Great location, very peaceful. Amazing toilet/ shower facilities. Very nice play room for grown-ups and kids. Very good WiFi by the pitch.

N'a pas aimé: Paying extra for an awning that we couldn't use as we were allocated a pitch at the bottom of the site where all the rain was draining onto our pitch.

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Réponse du gestionnaire : Thank you for sharing your experience with us! We're thrilled that you enjoyed the peaceful location, excellent facilities, and the amenities for both adults and kids. We apologise for the inconvenience with the allocated pitch and the issue with the awning. We hope to have the opportunity to welcome you back for a more enjoyable stay.

A aimé : Beautiful location. Water AND electric at every pitch. Shower block beautifully done, warm and clean. Quiet, smooth tarmac road running around whole site.

N'a pas aimé: I felt that only 2 toilets and 2 showers for the number of pitches was too few.

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Réponse du gestionnaire : Thank you for your feedback! We're thrilled that you enjoyed our beautiful location and the convenience of water and electric on your pitch. It's great to hear that you found our shower block warm and clean. We appreciate your thoughts on the toilet and shower facilities, but we do have 13 toilets, 2 urinals and 9 showers at Rhyd y Galen. We hope to welcome you back for another enjoyable stay soon!

A aimé : Good location, clean showers with plenty of pressure and hot water, helpful staff & stunning views of the mountains.

N'a pas aimé: Pitch was expensive considering it was without electric hookup. Waterlogged field also caused issues but the wardens helped us out and relocated us to a drier spot.

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Réponse du gestionnaire : Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the good location, clean showers, helpful staff, and stunning mountain views. However, we're sorry to hear about the issues you encountered with the pitch due to the extremely wet weather leading up to Easter. We appreciate your patience and understanding as our wardens assisted you and relocated you to a drier spot. Your feedback is valuable, and we'll take it into account as we strive to improve our services and facilities. We hope you'll consider staying with us again in the future.

A aimé : Nice view

N'a pas aimé: Pitches very mucky.

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Réponse du gestionnaire : Thank you for your review. After one of the wettest March on record, the ground was wet. Due to some customers driving over the pitches instead of the roads, some pitches did get mucky. I'm pleased to say that the ground has dried out now and the pitches reinstated and in excellent condition.

A aimé : Lovely facilities, really good showers! staff were friendly and helpful. Especially throughout the wet Easter weekend. made extra efforts to ensure vans could get on and off camping field. Close to tourist attractions as they are only a short drive away. Beautiful settings and dog friendly.

N'a pas aimé: As every campsite, I would of liked a closer toilet. But that is me just nip picking as we coped in our campervan.

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Réponse du gestionnaire : Thank you for sharing your feedback with us! We're delighted that you enjoyed our lovely facilities, especially the showers, and that you found our staff friendly and helpful. We understand your preference for closer toilets, and we appreciate your understanding as we strive to accommodate all guests. We're glad you found our location convenient for exploring nearby attractions. We hope to welcome you back soon, and we'll keep your feedback in mind as we continue to improve our services.

A aimé : Fabulous site! The views were amazing! Toilets and showers absolutely spotless and modern. Would definitely stay here again!

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Réponse du gestionnaire : We're delighted to hear that you had a fabulous experience at our site! It's fantastic that you enjoyed the breathtaking views and found our facilities spotless and modern. We can't wait to welcome you back for another memorable stay!

A aimé : Lovely place, friendly welcome, extremely clean facilities and if only it was a clear night, the dark skies would have been superb for star gazing!

N'a pas aimé: None

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Réponse du gestionnaire : Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our clean facilities and warm welcome. We agree, clear nights here offer amazing stargazing opportunities—we hope you'll come back and experience it again soon!

A aimé : Very helpful on arrival. Upgraded pitch to hard standing due to weather conditions. Toilet and shower facilities exceptionally clean. Great setting. Will definitely use again.

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Réponse du gestionnaire : Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found our service helpful and that we could accommodate your needs by upgrading your pitch to hard standing. It's wonderful to know that our efforts to maintain cleanliness in our toilet and shower facilities did not go unnoticed. We appreciate your kind words about the setting as well. We look forward to welcoming you back in the future and providing you with another great experience.