Dartmoor Glamping

A aimé : Camp kitchen was excellent, especially in the wet. Toilet and shower just for us, not sharing. Beds were really comfy and bedding was provided. Excellent location, on the clear night the stars were amazing.

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A aimé : The hut was beautiful, comfy bed and a nice hot shower. Even had brand new food supplies in the fridge ready for us which was lovely. The hot tub was ready and hot both days when we went to get in. Haven’t got one bad word to say about our stay it was very welcoming. Lovely owner and gorgeous dogs, I had the best birthday and defo will come again. Thank you very much

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A aimé : Cabin was nice, lovely location, nicely fitted out.

N'a pas aimé: No wood provided for the hot tub. The owner insisted she light the hot tub at the time of her choosing sometime in the afternoon. She never told us when it might happen and refused to give us wood to light ourselves. We had one reasonable hot tub on Saturday morning after asking the host specially and she insisted on lighting the the burner with coal and lots of parafin. We had the added pleasure of the local farmers watching us get in and out as the hot tub isn’t screened from the road and passers by.

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Réponse du gestionnaire : So sorry you were not happy with your Hot tub experiance, it is the first time we have had any complaints about the tub being lit and hot when people get back from a day out. I think that we were not compatable - We have never had a bad review. I am glad that you liked the hut, I did not refuse to give you wood, if you had said you would rather light it yourself I would gladly have given up the job - I thought I was giving you good service - you can not see the tub from the lane, did you check it out, you can see the lane from the tub, but you are higher when in the tub. I wish you had bought your complaint to us before leaving and we could have sorted out the problem very easily. Your photos are not very flattering, not sure why you needed to post a photo of the box we keep the tub lighting bits in?? If you would like your dirty clothes back that you left by the tub, please contact me with your address and I will gladly forward them to you at no cost. I have ditched the dirty knickers. P. S we mostly have return guests which we love dearly and are happy to have the tub lit with smokeless fuel bricks and lighting fuel to get it going then with locally souced wood from wind blown trees on the farm.

A aimé : My son and his partner are both university students and they needed to get away from the city. They thought about camping up on Dartmoor but it was freezing - so I booked them two nights in this amazing shepherd's hut as a gift. I collected them from the bus stop and drove them up to the site. I was very impressed. The cabin was warm, cosy, clean and set in its own surroundings with a gate. There was a wood-burning hot tub just outside the shepherds hut that was nearly new, clean and boiling hot! The shepherd's hut and hot tub were sent amongst trees and flowers and at night they got to sit in the hot tub and watch the stars! And being out on Dartmoor on a clear night they were in for a treat. The host was very friendly but left them to themselves but she was in the main-house if they needed anything. She had also put some supplies into the fridge for them. I would highly recommend this cabin, location and host. Rachel Bolton

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