Castle Brake Holiday Park

A aimé : stayed on gravel pitch, electric water and grey waste at end of pitch chemical waste, toilets ,and showers was at the bottom of site all clean

N'a pas aimé: none

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A aimé : Warm welcome Heated showers/toilets The sound of nature

N'a pas aimé: Pitches/roads need TLC

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Réponse du gestionnaire : Many thanks for leaving us some feedback of your stay, we love to hear you would recommend us to your friends and that you would choose to rebook. Don't leave it too long to visit again.. Kind Regards The Castle Brake Team

A aimé : Spacious gravel pitches, full service, friendly staff, beautiful views and around half hour walk to the village. The toilet blocks are big, and the showers are superb with the partition and high water pressure. Value for money. We will come back.

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Réponse du gestionnaire : Many thanks for the overall 10 review that you have given us. We are so very pleased you enjoyed your stay with us, enjoyed the beautiful views and shared your holiday snaps with us too... It looks like you were lucky to have a lovely sunny day. We look forward to welcoming you back real soon Kind Regards The Castel Brake Team

A aimé : All round very nice .it was my first trip away with my vw transporter. Loved the pitch ,showers were good and the toilets were clean . I had dinner in the restaurant on Friday and did the quiz on Saturday and everyone was very friendly although the manager of the bar and restaurant was a bit loud .i will be back .

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Réponse du gestionnaire : What a lovely review, thank you. We are so happy your first trip in your VW was at our holiday park. It sounds like a great visit to our bar/restaurant, the manager and staff loved your comments and yes, we do get very excited about our quiz nights.. Looking forward to your next visit, don't leave it too long. Kind Regards The Castle Brake Team

A aimé : Nice quiet location but still within 15 minute drive of town. The pod was warm and spacious. We had good phone signal and was even able to put Netflix on for the kids in the evening

N'a pas aimé: The bed was a bit worn and tired so not the most comfortable sleep but when I fed this back the staff were attentive and helpful. There was a lot of potholes on some of the tracks around the site and the play park was very waterlogged but the weather had been very wet

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A aimé : The abilitions was kept in good working order, clean. The pitches was Spacious. Dog poo bins everywhere and didn't smell. Bar did good quiz nights and bingo. Reception was very helpful about the local area.

N'a pas aimé: Pot hole on every road, wasn't nice driving or walking. The angle of the speed bumps wasn't good, so when towing the caravan it was hard with the pot holes and the speed humps.

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Réponse du gestionnaire : Thank you for taking the time to leave us your review. Its so lovey to hear you found our holiday park to be clean with helpful staff, spacious pitches and everything kept in clean, good working order. We look forward to your visit again for more quiz nights and bingo. Kind Regards The Castle Brake Team

A aimé : Location, exceptionally clean shower block which included family room - all floors heated, the little shop, pub, meals from the pub - gorgeous food & generous sizes, kids park, friendly staff, size of pitches, pre-stay contact information, comms with the team after I lost my locket.

N'a pas aimé: Wifi doesn’t reach to the orchard field.

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Réponse du gestionnaire : We are so very pleased to read your review of your stay with us. It sounds like you enjoyed all of our facilities and thank you for the photos of the Orchard touring field and play park. It was our pleasure to return your locket to you. The team are thrilled you will recommend to friends and are looking to return to see us again. Kind Regards The Castle Brake Team

A aimé : Clean warm toilets/showers. Super friendly staff. Level pitches, electric/water/grey waste on each pitch. Nice size site not too big. Quiet no road noise. Dog friendly, plenary of walks. Very good value for money . Can buy gas bottles from the shop, also well stocked for essentials.

N'a pas aimé: Pot hole track .

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Réponse du gestionnaire : Wow, we could not have hope for a better review! And are so happy to hear you found our staff friendly and our onsite shop well stocked. It sounds like your dog enjoyed plenty of walkies around the park. We are so pleased you would recommend us and that you would choose to return. Hopefully soon. Kind Regards The Castle Brake Team

A aimé : We had a great weekend it was a bit wet and muddy due to the weather but everything was great staff was helpful and welcoming

N'a pas aimé: To may pot holes on site very bumpy and grass needed cutting

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Réponse du gestionnaire : Thank you for taking the time to leave us your thoughts on your recent stay, we are all so pleased you found all us helpful and welcoming. Good to know your stay was great, despite the wet weather. We also love to hear that you would recommend us and will return for another visit-don't leave it too long! Kind Regards The Castle Brake

A aimé : The toilets and showers were very clean

N'a pas aimé: The roads around the park have got massive pot holes that looked like a building site. They had to tow our caravan in and out because in front of the hardstanding was grass areas that were like a bog and because of the pot holes it knocked the glass off the top of the cooker and the end of the kitchen tap off. Our hardstanding pitch was flooded and when we asked to move we were told there was no more pitches but there was three hardstanding pitches in the same field that were not flooded and not used all weekend. We will not be going back there again with our tourer and we think anybody thinking of taking there tourer there should seriously look into it.

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Réponse du gestionnaire : Thank you for leaving feedback for your stay with us. We are, of course, sorry you were disappointed with your stay due to the extreme wet weather and muddy conditions. Following on from points raised about the potholes, we can confirm the roads around park have been resurfaced. We are sincerely sorry that you did not enjoy the stay you anticipated, and do hope you will give us a second chance and return to Castle Brake in the future. Kind Regards The Castle Brake Team