Andrewshayes Caravan Park

A aimé : The warm welcome
The quaint site
The rural location
The facilities on site (including covered and heated swimming pool, play area, games room, information room, recreational area)
The food and atmosphere in the bar area including entertainment
The exceptionally clean toilet facilities, wash up area and laundry room
The access to WiFi

N'a pas aimé: Nothing

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A aimé : - hard standing pitches for super easy setup, dismantling and not living in a muddy puddle!
- heated swimming pool open 8am-8pm
-on site bar with enough drink selection to keep everyone happy with a kids play ground to keep the little devils active whist us parents enjoy a crisp and refreshing pint!
-on site shop and helpful reception staff who are super friendly and approachable!

N'a pas aimé: They need to boost the site wide WiFi, it's vague in all places even the in the bar!

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Réponse du gestionnaire : Thank you for your positive review, we really appreciate that. Rest assured we are doing our best to improve the WiFi. We hope to see you again.

A aimé : Clean toilets. Lovely pool. Lovely place.

N'a pas aimé: Price! But everyehere is expensive nowadays!

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Réponse du gestionnaire : Thank you for your review, especially good to know that you are repeat customers. Sadly the glamping pods are no longer here for 2025 but we hope we can still accommodate you.

A aimé : Amazing place. Everything really clean and nothing was a issue

N'a pas aimé: Na

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Réponse du gestionnaire : Thank you very much for your review, we are delighted you enjoyed your stay.

A aimé : We were very pleasantly surprised by the cleanliness and very nice service.
Glamping pod with pleasant view and small private terrace with garden table. Very friendly and homely bar.
We also used the pool and games room.
The distance to seaside towns is also a big advantage.
Overall, we had a very nice time and we will definitely come back!

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Réponse du gestionnaire : Thank you for your positive review.
Sadly the glamping pods are no longer here for 2025 but we hope we can still accommodate you.

A aimé : We had a wonderful stay at AH. Facilities were regularly cleaned and staff were very friendly. The kids loved the entertainment at night (especially the silent disco). The pool was a big bonus for us. It was big enough and the water was just the right temperature.

N'a pas aimé: Our tent pitch was not level which made it a bit difficult to sleep or even have a meal as the food kept sliding to one side of the table. Even though there were wifi at the campsite, the reception was very poor and we were one pitch away from the wifi access point.

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Réponse du gestionnaire : We are pleased that overall your holiday was a good one.
Pitches should all be level up to 7.5 x 5 metres, outside that area many of them are sloping with grass where the pitches are terraced.
We are trying hard to improve the WiFi but it is largely our of our control.

A aimé : Absolutely loved this place. All of the staff were really friendly and this cannot be faulted.
Swimming pool was awesome as noted by my 10 year old.
The whole place (less the pool of course) is very dog friendly which was a major plus for us. Sensible bar and food prices.
We think we'd go back again

N'a pas aimé: Mens showers in the touring site (rally field) rarely had hot water. Not sure what the deal was but when ever it was raised at reception they did fix it pretty quickly.
One of the nights we planned on eating at the restaurant after a long beach day and was told that they wasn't taking any more food orders as there wasn't enough food to go around. No options were offered of what may be available, but no drama we spent the money on a really good Chinese takeaway.
Pitches are on a bit of a slope which is a pain but I've rarely stopped anywhere that was flat. On the upside the pitch did have astro turf on it so that stopped a lot of the wetness and muddyness you can get from a grass pitch.
There isn't anyone checking on noise levels in the rally field so every night with new people coming and going there was always a loud gathering taking place. I get it but I sometimes think people believe that their tent or caravan is as thick as a brick wall. It isn't!

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Réponse du gestionnaire : Thank you for your review and we are pleased you enjoyed your stay. If you can let us know by email your name we can check which pitch you were on and look at the levels.
We have been working to improve the water which does sometimes struggle when we are very busy, which sounds like the issues with the noise as well.

A aimé : Everything was great clean and exceptional friendly staff and respectful guests. Pitches were adequate and overall one of the best parks we have ever been to

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A aimé : Everything

N'a pas aimé: Maybe more play areas closer to each field

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A aimé : Well maintained site. The pool was the main attraction. The pods are exactly as expected. They are replacing the tent but with the comfort of electricity, light, kettle. Place for BBQ, own wood table and chair. A private deck and the car next to the pod. Tesco at a 10 min drive. Sundays a well packed car boot sale olso very close.
We loved everything and hope to return.

N'a pas aimé: No hand shower, so we struggled with our fussy little man that doesn't like wetter running thru his face.

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