Lizard Point Holiday Park

A aimé : I found the park to be of a reasonable standard. The onsite toilet n showers nice and clean. Maintenance staff friendly and helpful. All in all i was quite happy with the park/site. Even a bus service to lizard which is a nice bonus.

N'a pas aimé: I felt the beer prices was steep so i didn’t buy any. So that was a bit of a shame really. Just refuse to pay stupid beer prices. However food prices was fair and i enjoyed the breakfasts.

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A aimé : Good price and nice flat pitch

N'a pas aimé: Only stayed here as a solo hiker as seemed only option - not well located really for coast path and more a suburban holiday park - and nothing was open (pools etc) for a late afternoon arrival one night stay,

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A aimé : The 2 members of staff we come across were friendly & other campers were lovely as usual

N'a pas aimé: We chose this site as it was advertised that there was plenty to do with the children age 4-10 years. Upon arrival we weren’t able to book swimming as it said fully booked. We were sent down to the pitches which weren’t laid out well at all, you had to guess where you were pitching and had 8 pitches on a tiny bit of grass. After setting up we were sat outside the tent and there were rats running around the grass, under bins, caravans etc. I understand wildlife when camping but myself & other campers had never seen anything like it. We couldn’t sit outside the tent & had to have it zipped up at all times due to this. A cleaner told the younger children the rats will attack them and they have sharp teeth & claws which led to one of them being extremely traumatised through the stay. The food on site isn’t the greatest at all. We couldn’t book any activities yesterday as it was all shut (stated online that only the outdoor pool would be closed). The showers were dirty & the toilets barely flushed. Luckily some other campers informed us of some electric showers on site that we could use. We ended up packing up & leaving after 15 hours on site. The children were extremely disappointed that there was no swimming, aqua jets, pedal boats etc as advertised. They were gutted to have their camp cut short but we’re excited to leave the site. I have emailed the site & am currently waiting for a response.

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Réponse du gestionnaire : Hi, thanks for taking the time to leave your review. We're very you didn't enjoy your recent stay at Lizard Point Holiday Park, this certainly isn't the experience we wanted you to have. In relation to swimming slots, these can be booked within manage my booking six week before arrival, along with pre-booking activities. I do hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us. I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements. I do hope this experience won't deter you from visiting one of our 65 Holiday Parks again in future. ^AB

A aimé : Very clean site super friendly staff.. Overall we was very happy to have stayed here,

N'a pas aimé: Only dislike was e-bikes/scooters everywhere

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Réponse du gestionnaire : Hi, thanks for taking the time to leave your review. Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations. I will share your comments regarding e-bikes/ scooters with our General Manager and ask that they investigate this further. We hope to see you again soon. ^AB

A aimé : General site and surrounding areas

N'a pas aimé: Shower and toilet block

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Réponse du gestionnaire : Hi, thanks for taking the time to leave your review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further. We hope to see you again soon. ^AB

A aimé : The facilities onsite were brilliant for the kids. Overall, the site was quiet and clean

N'a pas aimé: The pitch we were give, no.28 is on a slope and not the best

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A aimé : Location for visiting Lizard. The fact that I only had to stay 1 night

N'a pas aimé: The park was really tired. The toilets did not flush properly and were not cleaned often enough. The entertainment areas were very 1980's. I would not recommend this site.

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A aimé : Loved the facilities, the location, entertainment, great staff and brilliant pricing

N'a pas aimé: Isn’t as dog friendly as I’d like, toilets were filthy and unusable at times

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A aimé : The park dean had lots entertainment and things to do on site.

N'a pas aimé: The shower and toilets weren’t kept clean over weekend.

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A aimé : We loved the facilities at this park We loved how friendly all the staff were We loved exploring all the hidden gems and coves around Cornwall!

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