Horam Manor Country Park

A aimé Very clean facilites. Quiet and peaceful. I recommend it.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hi Arek. Many thanks for taking the time to post such a positive review! We really appreciate it! Hope to see you again. T&D and the Team

A aimé Everything was as expected:

Good pitch, good showers, other facilities, quiet & peaceful.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hi Newbies! We're so, so glad you had an uneventful stay with us! And here's to wishing you many, many new adventures with your new kit! T&D and the Team

A aimé Quiet site, very helpful wardens

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Réponse du gestionnaire : Hi Mike. Thanks for the lovely review. Hope to see you again! T&D and the Team

A aimé Cleanliness. Staff. Facilities. Pitch size.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hi Lucy. Many thanks for your review. We're glad you enjoyed your stay and look forward to seeing you again! T&D and the Team

A aimé Everything about it.

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Réponse du gestionnaire : Hi Campers! Many thanks for your kind review. Hope to see you back with us again!! T&D and the Team

A aimé We have stayed at Horam before and returned last week where we were greeted by friendly staff. We stayed on the top field on the grass pitches and the size of the pitch was fantastic. The shower block was clean and tidy. I used the laundry room as well which was value for money. We had a lovely week away as a family and will definitely be returning.

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Réponse du gestionnaire : Hi Amy. Many, many thanks for your excellent review. We're always pleased to hear that our guests enjoyed their stay with us. We hope to see you again! T&D and the Team

A aimé We had a great stay over the Bank holiday weekend.
Lovely welcome, clean and well maintained campsite

N'a pas aimé The facilities, while clean, are in need of some updating

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Réponse du gestionnaire : Hi Jessica. It's good to hear that you had a great stay with us. We look forward to welcoming you back with us! T&D and the Team

A aimé The friendly welcome, immaculately clean facilities, lakeside cafe, great kids park and walking track next door, and The Gun pub (5 mins away) made our stay a wonderful one! Highly recommended and look forward to returning.

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Réponse du gestionnaire : Hi Victoria. Many, many thanks for your excellent review. We're glad the park and it's staff and facilities contributed to your enjoyable stay with us. See you soon! T&D and the Team

A aimé This is a lovely campsite. The washrooms were clean and had very good showers. We had two pitches next to each other which were a lovely big size so plenty of room around us. When I had so questions before arriving, they were very quick to respond. 100% recommend this site.

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Réponse du gestionnaire : Hi Deborah. Thanks so much for your kind review! Hope to se you again! T&D and the Team

A aimé The showers and toilets were clean, the shower stayed on when you were in there and you didn't have to keep pushing the button. Freezer on site for ice blocks which isn't mentioned was really handy as well.
The location is good and does have pub/cafe walking distance however does have very early shutting hours.

N'a pas aimé The flush on the toilet took forever to fill up which resulted in a lot of backlog where people didn't want to wait for it.
The pitches are very uneven around the outside, they are incredibly close to each other with no room to play games. Some pitches were placed in front of others which meant those behind had no view what so ever.
The staff were rude, drove around a lot to "check on you" and question whether you have paid for extras like a gazebo. They asked my partner what her job was and when she said they responded with "oh I don't like them type of people" - she is a bus driver 🤦🏽‍♀️.
The gate at the front is locked for security reasons over night however when we were there we had an emergency where someone had to attend A&E and we had to ring a number and wait for them to come and unlock the gate before we could leave. This could be changed to a combination lock like other places are.
The drinking water was not cold, if anything was luke warm so to have a cold drink you had to purchase this from the shops.

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Réponse du gestionnaire : Hi Hannah. Thanks for taking the time to review us. We're pleased that the site had some features for you to appreciate. We are now aware of the issue of slow cistern filling, and will be addressing that issue during the camping field close season. We have no control over the water temperature unfortunately; the incoming mains (drinking) water is supplied direct by the water company and we do not interfere with it. The layout of the pitches can be puzzling, however, we have many group bookings for whom the layout is ideal. With regard to the main gate policy; in line with most touring sites, we have a responsibility to ensure guests safety and wellbeing. The policy regarding emergency opening is well explained at check in and has thankfully only been necessary on two occasions this year. The waiting time to gate opening is minimal as we are on site in the proximity of the gate. Our wardens aim to ensure that each guest enjoys their stay with us. They do endeavour to make sure that guests have no major issues, which does involve travelling around the site and communicating with guests, and where they do come across guests who need assistance they are there to help. We cannot claim that Horam Manor Country Park is to everyone's liking as it's difficult to be all things to all people. Thanks again. T&D and the Team