Fell End Caravan Park

A aimé : The site is great, with friendly staff. It’s only 5 minutes away from the coast (Arnside) and 20 mins from Windermere. The facilities are good; pool, bar, restaurant, play area and a nature reserve for small walks & animal watching.

N'a pas aimé: Would be nice if the restaurant had a slightly bigger selection. Although, there’s only a limited amount of staff on all day and I understand they have to draw the line somewhere. The toilets get a bit grubby overnight, but that’s the guests fault and they were clean again by 09:00.

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A aimé : Clubhouse, swimming pool, facilities

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A aimé : Great place to relax, quiet, good service, there is a pool and sauna

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A aimé : All side was perfect. Enjoyed every minute

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A aimé : Nice clean site. Great onsite facilities - play area, park, bar, bathrooms, washing up facilities, small arcade area

N'a pas aimé: Pool was very cold! But a lovley facility to have 😀

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A aimé : Liked the swimming pool and nature reserve

N'a pas aimé: A bit limited for food at the bar, I think due to the time of year, things were starting to wind down maybe

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Réponse du gestionnaire : Hi, and thank you for the review. Really pleased you enjoyed the nature reserve and our leisure complex too. We've had a busy busy summer, so we needed to give our chef a little time to catch up - this did mean we had an Autumn season menu on for customers, but hopefully it still gave you enough choice.

A aimé : Was not that keen on the shepherds hut we stayed in, in Pod 6 but we knew when we booked it was a very basic hut, so no complaints and it never spoilt our trip. The staff where very friendly even though they seemed to be working super long hours, and the little complex on site was really good and would definitely suit families with younger children. Also the shower and toilet block was excellent.

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Réponse du gestionnaire : Ahh Ray, thank you for your lovely review, its appreciated. The whole team at Fell End really do take great pride in the park and facilities, and we are so pleased you'll be back to see us again soon!

A aimé : Facilities

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Réponse du gestionnaire : Thank you, a fantastic 10/10! Really pleased you enjoyed your camping pod stay with us here at Fell End, and you also found some of the lovely adventurous walks we have in the woodland surrounding the park. Looking forward to seeing you again very soon.

A aimé : We stayed at pod 5 for 2 nights. A terrible location for those with children , which was our case. The pod was located in front of the street , just at the entrance to the park . With a very limited space , with cars passing on some occasions at over 30 km / h . It was a risk for our son . Plus the pod had a horrible smell of food and was full of spider webs on the outside . The place was super quiet and on the two occasions I needed to use the bathroom it was dirty .

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Réponse du gestionnaire : Oh dear! Sounds like we didn't get it quite right for you. Fell End is a woodland park, there are quite a few spiders this time of year - they are harmless and really just want to be left alone to feast on midgies - they love to weave their webs mid to late morning - so despite the pods getting a thorough clean every morning these cheeky little monkeys always seem to time it just right (or wrongly depending if you're a spider or housekeeping!). The access road outside is a single road, with a number of speedbumps along its length - the parks maximum speed is 5mph - this is signposted right across the park. Many of the campers and visitors on site are families so appreciate the need to keep their speed low, and do. We are sorry you felt the cars were not abiding to the speed limit - this is something we try and manage closely and carefully - we will review our signposting and reiterate to check-ins the need to manage their speed closely. We don't always get it 100% right, and really do appreciate it when you take the time to tell us, thank you. We really do pride ourselves on a perfect score at Fell End - and the majority of the time do get it right. I hope you'll reconsider and we'll see you back at Fell End soon.

A aimé : Great location for nearby attractions. Excellent customer service from check in to check out. Lodge we stayed in was superb, like a home from home.

N'a pas aimé: We’re not advised in advance that the restaurant was closed that week. We needed to go out for food daily

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Réponse du gestionnaire : Thanks for leaving us a lovely review, we do work really hard ensuring our visitors have a practically prefect stay with us - it's incredibly rewarding when this effort is noticed by visitors and is really encouraging when its shared online, thank you. Our kitchen was closed for a short while, while the chef got his breath back after a really busy summer - he's back now! We'll try extra hard in the future to make sure the facilities are open longer and we are a little more overt with our communications.