Greengrass Park

A aimé Nice lake and park , quiet and peaceful.

Bar and restaurant was nice and good value for money

N'a pas aimé would stay lakeside next time rather than the grass pitches , nothing wrong just a preference for better scenery.

A aimé Really enjoyed the stay would recommend visiting greengrass site.
Clean facilities.
Welcoming and helpful staff.

A aimé Location, this time was in site 2, not near the lake

N'a pas aimé Not really a pitch as such, toilet block need some work

Réponse du gestionnaire : Thank you for your feedback and for staying with us.

We’re glad you enjoyed the location, and appreciate you noting that this visit was in Site 2, which is set a little further from the lake. For guests who prefer to be by the lake, we do recommend selecting your preferred pitch when booking, as all available pitches are clearly shown at that time.

Regarding your comment about the pitch, Site 2 is a grassed area specifically designed to accommodate tourers and motorhomes, with space left between for comfort. We’re sorry if this wasn’t quite what you expected.

We also take your comments about the toilet block on board, and we’re working to make improvements in that area.

Thanks again for your review, and we hope to welcome you back soon.

A aimé Atmosphere

N'a pas aimé Nothing

A aimé Staff were Friendly site was very peaceful. For the price it is a nice site.food in bar was outstanding and great prices

N'a pas aimé The toilets and showers are in desperate need of full make over . Holes in toilet ceiling mould all over the shower try and curtains, smelt fusty black dirt and cobwebs all over we had been placed so far away from the children's play area in park 2
Took 15 mins to walk with small child
Bar did not open in the afternoon so you could have a cold drink while children were playing

Réponse du gestionnaire : Thank you for taking the time to share your feedback.

We completely understand your concerns about the condition of the toilets and shower facilities — and we’re pleased to announce that these amenities are about to undergo an exciting new revamp. A full refurbishment is scheduled, and we’re confident these updates will make a big difference to our guests' comfort and experience.
We also understand how important it is for families with young children to be close to the play area, and we're always happy to accommodate special requests where possible. We'll also be reviewing our afternoon bar opening hours as part of ongoing improvements.

Your feedback is valuable as we continue to make enhancements to the park, and we truly hope you'll return to experience the positive changes in the near future.

Warm Regards,
Greengrass Park Team

A aimé Lake and silent area

N'a pas aimé No one said what's where just where to park. Couldn't find bin . We had to Explore everything by ourself . Mobile signal terrible . No wi fi .

Réponse du gestionnaire : Thank you for taking the time to share your feedback. We're sorry to hear that you felt a little lost on arrival, we always aim to provide a friendly and informative welcome, and we’ll be reviewing how we can make our check-in process clearer and more helpful moving forward, including better signage for things like waste points.

With regard to the mobile signal and Wi-Fi, we do note at the time of booking that Wi-Fi is not available and that mobile reception can be limited in some areas of the park. This is very much by design, as we aim to offer a peaceful, relaxed space where guests can switch off, unwind, and enjoy a break from the usual digital noise of everyday life.

That said, we understand this may not suit everyone, and your comments help us balance that rustic charm with clearer communication and easier orientation around the site.

We hope you’ll consider giving us another try in the future — perhaps with a fresh set of eyes.

Warm regards

A aimé Beautiful view of the Lake from our pitch! Facilities were nice and clean.

Réponse du gestionnaire : Thank you for this lovely review. We are so pleased you enjoyed your stay, we hope to welcome you back soon!.

A aimé Location is in the middle of nowhere and seemed peaceful

N'a pas aimé Where do I start...greeted by a lady who drove us up the road to the other side of the park and showed us where to put our van. There were no other tourers there, the ground was uneven and very little room if any other tourers did turn up. As far as knowing anything else about the park as in where showers or toilets were, how to navigate the park etc we weren't told a thing. We had a walk around the park and used the toilets which were unclean and obsolete. We didn't find the showers. We walked a way back to the reception area to find the cafe bar only opens Friday to Sunday and there wasn't a shop open currently as it is under maintenance. We walked to the park for our son to use which was padlocked up with a keycode which we hadn't been given the code for, therefore he couldn't use. The park seemed overall very rundown and derelict and we weren't made to feel welcome therefore after walking around we decided to leave. Never had an experience like it before.

Réponse du gestionnaire : Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your visit did not meet your expectations.

We always aim to create a welcoming and enjoyable experience for our guests, and it’s clear from your review that we fell short in several areas during your stay.
We would also like to clarify a couple of points. All of our touring and accommodation areas are accurately described at the time of booking, including any limitations or facility schedules, so guests can make an informed decision before arrival.
In regard to the play park, we’d like to clarify that it is never locked to guests. There are two gates side-by-side, one for guest entry and another larger gate designated for maintenance vehicle access. The maintenance gate is kept locked for safety reasons, but the entry gate remains open at all times for guest use. We understand this may have caused some confusion, and we’ll look into making signage clearer to prevent this in the future.

Thank you again for your feedback. While we regret that your experience wasn't a positive one, it helps us identify where we can improve and deliver a better experience moving forward.

A aimé Very friendly welcome, grass pitch as described, slightly disappointed with the washroom facilities near our pitch, but overall a nice site, with good food in the onsite bar.

Réponse du gestionnaire : hank you for taking the time to leave your review.

We’re so pleased to hear you felt warmly welcomed and enjoyed your grass pitch as described. It’s also great to know you had a good experience at our onsite bar, we’ll be sure to pass your kind words on to the team there.
We’re sorry to hear that the washroom facilities near your pitch didn’t quite meet your expectations. Your feedback is appreciated, and we’ll take it into account as we continue to make improvements across the site.

Thank you again for your balanced review. We hope to welcome you back in the future for an even better stay.

A aimé Green grass park is honestly a little peace of heaven!! The pitch is perfect!! Waking up to see the lake then watching the sunset over it on the evening! I don’t want to leave! 😍 the site is well kept & peaceful & the staff are all so helpful & friendly! My son has also been fishing all weekend & had a great time. We will definitely be back! My favourite site by far! 🥰

Réponse du gestionnaire : Wow—what a wonderful review! Thank you so much for your kind words.

We’re absolutely thrilled to hear that you enjoyed your stay at Green Grass Park and that it felt like a little piece of heaven for you. There’s something truly special about waking up by the lake and watching the sunset in the evening, and we’re so glad you got to experience that magic.
It’s also fantastic to hear your son had a great time fishing all weekend—that’s exactly the kind of relaxing, memorable experience we hope to offer every family. We’ll be sure to pass your lovely comments on to our team; it means a lot to know their friendliness and helpfulness made your stay even better.

We can’t wait to welcome you back. Knowing that we’re your favourite site truly means the world to us! 🥰

Warmest wishes,
Greengrass Park Team