Ketch Caravan Park

A aimé : The river, toilet block was new and very clean. Showers a bit small. Need steps in middle of bank as long way round either way. Noisy motorway very close but loved proximity to town centre.

N'a pas aimé: Need steps in middle of bank for easy access to toilets, showers and washing up

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Réponse du gestionnaire : Thank you for taking time to leave us a review
Many Thanks

Emma

A aimé : Great spot on the river with a lovely walk along the river to Worcester. Great value for money compared to a lot of sites. The staff were very friendly and helpful. There's a new shower block and were clean and tidy. There's only 22 pitches so not busy. The site is shared with a static caravan park which as been upgraded and awaiting new vans. I would definitely return.

N'a pas aimé: Distance to the elsan and fresh water but I understand the bottom field can flood in the winter.

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Réponse du gestionnaire : Thank you for a kind review, yes the toilet block is up on the high level of the site as the bottom section floods each year.
Pleased you enjoyed your stay
Best wishes
Emma

A aimé : Location and you have got two pubs in easy walking distance to have a nice meal. Only downside as a tourer you have to walk round the edge of the site to get to toilet instead of putting a central pathway and steps in the middle,

N'a pas aimé: Long walk to toilet facilities

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Réponse du gestionnaire : Thank you for your review, pleased you enjoyed your stay with us.
Best wishes
Emma

A aimé : Spacious pitches

N'a pas aimé: No signage or directions on how to get to toilet/shower block or water points. The sites like a building site. It's ironic how in the rules it asks you not to walk on static caravan foundations that have been laid but you have to walk on them to get to shower block that's located in far corner of the site. I used the steps at side of elsan point and motorhome filling station they led me straight onto the foundations where I fell and now have cracked ribs and grazed knees. Toilets and showers aren't clean they weren't cleaned all over the bank holiday weekend which is such a shame as brand new shower block.

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Réponse du gestionnaire : Hi
Im sorry but your review is ridiculous.
You read in the rules which we give ti all our guests, not to walk on the static pitches, but you did it anyway?
It is blatantly obvious the path to the toilet block it is up a set of steps to the left or up a ramp to the right, you do not need to come off the paths and walk on the static pitches.
We get the comment a lot that the toilet block is a bit of a walk which it is, I have explained numerous times that the toilet block has to be where it is as the camping field floods each winter.
The toilet block is cleaned on a regular basis.

A aimé : Vacinity to the River Severn and close walking distance to Worcester City centre.... Quiet site even over a BH weekend as it is undergoing a full renovation. Jake was lovely, helpful and didn't seem to stop working! Also close to a couple of eating pubs, an Aldi and a B&M store. Great location for exploring local area.....

N'a pas aimé: Nothing - great price for a lovely setting....

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Réponse du gestionnaire : Thank you so much for a kind review,
Best wishes
Emma

A aimé : Good sized pitch .

N'a pas aimé: 1 drinking water tap between pitches 8&9 not great for people pitched on theses pitches . Toilets and showers . No toilet roll in ladies Thursday and Friday had to find someone on site as reception is not manned very often . My husband said Mens were the same only one toilet with toilet paper . Ladies showers and sinks were not cleaned in the 4 days we were on site .. washing up area is attached to the ladies toilets and showers where the door between washing up and the showers does not close properly . . Access to these facilities are not marked from the camp pitches you have to go across the building site to access them . Not good in the dark Another set of steps perhaps half way down the camping pitches as it is too far to walk to the far end and the bank is to steep to get up .

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Réponse du gestionnaire : Hi There
Thank you for taking time to leave a review,
Our toilet block is cleaned daily and is brand new we have been open for 1 month.
You do have to walk to the loo block it cannot be avoided as the touring field floods in closed season.
The site has undergone a massive redevelopment as you will have noticed, though it is not a building site !
Infrastructure is complete, there are bases laid and drives laid for all static pitches, there is no building work and there is none going to be happening.
Thank you for your review
Emma

A aimé : Quiet and peacefull location and near to local amenities. Showers and toilets new and very clean. Washing up facilities great. Laundry facilities looked new, we didn't need to use them. Lots of hot water. Helpful staff when needed.
Lovely walk along the river to Worcester city centre.

N'a pas aimé: Would appreciate a couple more steps up the slope.

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Réponse du gestionnaire : Thank you so much for taking time to review our park,
We are happy you enjoyed your stay with us.

Best wishes

Emma

A aimé : Lovely site, great location. Ideal for getting into Worcester and having amenities nearby. Still undergoing works on site and facilities all new. Warden was very helpful when there was an issue on site with another camper teaching his 10yr child to drive on the site. Would come again as it is great so the dislikes are minor points / tips as the owners learn. Lovely hot water on site as well. Will be beautiful I'm sure when finished.

N'a pas aimé: Not necessarily dislikes but maybe tips for the owners as they may be still learning too. Less attention should be focused on striming and maybe a half an hour daily clean / check of toilets and showers as often other campers would leave them in a mess or we were without toilet paper for days. Bins / chemical waste are quite walk away not sure if anything can actually be changed on that as appreciate it floods in the winter. We ended up using our bike to take bits as we were the end pitch but that was ideal for the stairs to toilets. Most people walk up the bank which the rules say don't but most ignored that so perhaps additional steps are needed. Grass cutting / striming was carried out very close to the vans on site and did make me nervous if a stone flicked up maybe wait until a pitch is vacant to works right behind.

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Réponse du gestionnaire : Thank you for taking time to leave us a review, We are very keen to read them and make changes over the season to make the site better in anyway. We have added a motor home service point as a new feature but indeed we had to put everything up on the high level of the site.

We are pleased you enjoyed your stay with us and would love to welcome you back
Best wishes

Emma

A aimé : The actual location was great, within walking distance to Worcester along the river. Pub and Aldi close by for the essentials. Toilet block very nice and modern.

N'a pas aimé: Not really a dislike but, the toilets probably could be doing with being checked/cleaned on a daily basis. In order for these to be maintained to the standard that has been set.
Possibly to be done by your site warden, and save you guys money. You then would not have to hire contract cleaners who are not on site on a regular basis. Just a thought for you going forward.😃

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Réponse du gestionnaire : Thank you so much for a lovely review, The toilet block is only maintained by our own team, Im glad you enjoyed your stay with us,
would love to welcome you again soon
Best wishes

Emma

A aimé : Everything, nice location riverside, 5 minutes walk to Toby carvery and harvester pubs, Aldi and B&M.

30 minutes riverside walk into Worcester, 10 minute drive!

Male, female and family toilets with showers.

Well maintained and looked after site.

Great dog walks too

Loved it!

N'a pas aimé: Might sound a little picky!

But Not sure who's responsibility it is, but maybe get some of the bushes, tree branches cut back, fishing pegs opened up, so you can appreciate the lovely flowing river more from MH, caravan,tents, walk way etc!

Also picnic benches would be nice on side of river when cut back for views!

Saftey! Some Lifebouys over grown by weeds bush etc, not accessible if needed!

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Réponse du gestionnaire : Hi There

Thank you so much for your review, I am so pleased you enjoyed your stay, thank you also for your comments all taken on board, we are always looking for ways to add extra touches.
Thank you
Emma