Riverside Caravan Park

A aimé The Grounds man/Security man was great as soon as we drive in, showed us everything and was pleasnt to me and the children made us feel welcome.

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Réponse du gestionnaire : Thank you Stephanie for your fabulous review, we are thrilled you enjoyed your friendly welcome to Riverside

Look forward to welcoming you back soon

Kind regards
The Riverside Team

A aimé Lovely site with friendly staff. Facilities were very clean and great location.

N'a pas aimé Too far away from toilet block.

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Réponse du gestionnaire : Thank you Emma for leaving a review, we are pleased you enjoyed the clean facilities onsite. Please ask for a pitch closer to the toilet block when you come again and we will try our best to accommodate.

Come and see us again soon.

Kind regards
The Riverside Team

A aimé Really easy to drive caravan on and off site (grass pitch, dry weather), spacious pitches.
Nice and clean toilets and showers.

N'a pas aimé Couldn’t see any recycling facilities

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Réponse du gestionnaire : Thank you Rebecca for your great review, we are thrilled you enjoyed the spacious pitches and clean facilities at Riverside.

Look forward to welcoming you back soon

Kind regards
The Riverside Team

A aimé Location was decent, not far from Worcester and a short drive to Upton/Great Malvern.

N'a pas aimé Wasn't keen on sloped camping and likely won't do it again. The clubhouse was down either a steep hill or a very steep hill, not great for those with mobility issues. The tennis court looked like it had been imported from a country at war, definitely not safe to run around on.

The site needs to make it more clear about the use of the electric pitches - charging an EV once is not really any different from a motorhome using multiple appliances over the course of a weekend. Never had any issues at other campsites charging the car, particularly because we charge 1 car and our phones. Not a heater, kettle, TV, leisure batteries etc. This needs to be made clear when booking, as does amperage of electric provided, we were told it was 10A but the socket was 16A confirmed on booking.

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Réponse du gestionnaire : Thank you for your review, we are sorry to hear you will not be visiting Riverside again.

Kind regards
The Riverside Team

A aimé Clean and helpful staff

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Réponse du gestionnaire : Thank you Thomas for your fabulous review, we are thrilled you enjoyed your time at Riverside.

Look forward to welcoming you back soon

Kind regards
The Riverside Team

A aimé So clean, great facilities! Perfect size, felt safe. Children loved the play ground.

N'a pas aimé No food available without pre warning.

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Réponse du gestionnaire : Thank you for your lovely review, we are thrilled you enjoyed your time at Riverside. Apologies we did not advise that the clubhouse was not serving food the weekend you were here, we did try to call everyone as soon as we found out.

Look forward to welcoming you back soon

Kind regards
The Riverside Team

A aimé Stayed one night in our motorhome.Lovely friendly staff. Nice clean toilets and good club house. Site is sloping, but not too bad at all.
Lovely views across to the Malvern hills and the sunset.

N'a pas aimé We could not get near to the river as there are static caravans with no gap.
I gave up waiting for a shower as there are only 2 . Which were full and other ladies were waiting at 8am.

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Réponse du gestionnaire : Thank you for your great review, we are thrilled you enjoyed the clean facilities and wonderful views at Riverside. We do have a park mooring in front of RS24 which can be used by everyone who camps whether it is to fish, kayak, paddle board from. There is also a nice walk leading from the park along the rivers edge.

We also have another shower in the bottom toilet block that can be used if the top ones are busy.

Look forward to welcoming you back soon

Kind regards
The Riverside Team

A aimé Staff were excellent and facilities very clean.
Great atmosphere on site
We needed help in levelling the motor home and the site could not have done more for us.

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you Zah for your excellent review, we are thrilled you enjoyed your time at Riverside and found the facilities very clean and the welcoming atmosphere onsite.

Look forward to welcoming you back soon

Kind regards
The Riverside Team

A aimé Great campsite with brilliant facilities. Shower/toilet block was very clean. The field itself was set out very well, with designated pitches. Staff showed us to our pitch upon arrival which was a nice touch, and showed that it was well organised.
The children’s play area is also very handy! Keeps the kids occupied, but is also within eyesight so you can still keep an eye on them from your pitch.
Water taps are located around the field, which again is incredibly handy!
Sadly the club house wasn’t serving food during our visit, but we did pop down for a drink - It was spacious, clean and tidy, with an outdoor seating area.

N'a pas aimé Unfortunately during our stay, there was a very strong smell of rubbish type waste - Which was odd because we weren’t near the bins.
There was a wasp nest near reception, which we didn’t notice until we were directly walking past it. Sadly the dog got stung which resulted in an urgent visit to the vets.

Had the wasp nest been dealt with and the source of the odour of waste, this would have been the most perfect weekend away.

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Réponse du gestionnaire : Thank you for your great review, we are thrilled you enjoyed the clean facilities and clubhouse at Riverside.
Regarding the smell it was not coming from anywhere on the park, we did notice it too but disappeared the next day.

We are sorry your dog got stung by a wasp while onsite and hope he has recovered, our team has checked all areas around reception.

Hope to see you again soon

Kind regards
The Riverside Team

A aimé Site is well maintained
Wardens are easy to get on with and it's a propa family site

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Réponse du gestionnaire : Thank you for your fabulous review, we are thrilled you enjoyed your time at Riverside.

Look forward to welcoming you back soon

Kind regards
The Riverside Team