Shirleywich Farm Holidays

A aimé : We stayed 26.05.24 The field looked nice, it is on a canal.

N'a pas aimé: We were a group of 4 motorhomes mostly adults with 1 youngster. There is NO fresh water on site. There is 1 portaloo for up to 24 units. It was never cleaned during our 3 night stay, needless to stay it was filthy. the bins where overflowing when we got there so by the time we left there was rubbish pilling up around them. Their amenities state the is a Elsan point, we couldn't find it so we phoned the number given on the web site. We were told then that there was NO Elsan point. They couldn't come to see us but would come over the next day, they did not! I phoned again, answer phone! Then by text we were told we could empty our toilets in the hedge. We told them the information on Pitchup was incorrect, they said that they will sort it, the wrong information is still there.

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Réponse du gestionnaire : Dear guests,

We do not offer water point.
It states no frills, no water

Chemical toilet portaloo not disposal point,

It states waterfront canal

And we offer as a good will storage boxes with free bottled water at no charge,

We message in advance all relevant information and did also offer send over the alternative contact number

We do offer bins:waste and state if full please take your rubbish with you,

The bins and post and rail area have plenty of signs to remind guests of this,

We provide free fire pits, cleaning supplies amongst other free to use items,

We were very disappointed to see that not only had the groups left overflowing rubbish not taking notice of the site rules, had broken the storage boxes provided and misinterpreted the chemical port aloo for a chemical disposal but now have to replace the damaged storage boxes, and had to pay for the rubbish removal

This has never happen before and most guests read the rules and understand that this is a very low cost and up to now highly rated repeatedly booked site, that has reviews for both value for money and cleanliness.

The euroloo hired in new facility was serviced by the euroloo company the Friday and personally cleaned and checked sat.

It Seems that in this case a group who attended did not respect the site and we have reported it to pitch up.

If we could show the photos
of the damage and total lack of consideration for the signs and stated rules it would clearly show that there has been a lack of respect and upfront understanding.

A aimé : The setting was beautiful, within the cut grass pitches amongst the wild meadow fields

N'a pas aimé: The advertisement noted the facilities were low key with portable toilet supplies and a chemical disposal point - we couldn’t find the chemical disposal point and called the telephone number given but no one called back. Transpires, there isn’t a chemical disposal point. There isn’t a fresh water point either

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Réponse du gestionnaire : My apologies you thought that we supplied water and a chemical waste disposal

But if you check the site description it is no frills /
No water point

Bottled gifted as good will
No chemical disposal
Chemical toilet/ portaloo

A aimé : Amazing value which is hard to find nowadays. Toilet was immaculate, fire pits available for free and beautiful countryside views. Wagtails visited our area several times a day and watching the buzzards soaring through the sky was lovely. Meadow surroundings with lots of wildlife.

N'a pas aimé: Easy to miss the turning and traffic was busy throughout the night (obviously can't be helped though)

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A aimé : The cut pitches were great & we located a fabulous spot!The toilet was clean with toilet roll and cleaning facilities supplied. We loved the free fire pit & that firelighters were also provided. The walk to & along the Canal was fantastic with no traffic so our dog could walk safely. The Saracens Head pub garden was fantastic & dog friendly with fabulous cider & Alpacas across the way! We had a great stay thankyou!

N'a pas aimé: No dislike's just a few suggestions. Male & female toilet would be nice. A sign or "what 3 words" to locate you as we followed the info on the texted however as we pulled on to what looked like the site it was a drive way not far before you & the man said we were the 3rd that day! We couldn't tell which were campervan pitches & which were tent pitches just hope we stayed on the right one. Maybe suggestions could be made to how many to fit on each pitch as some had spread out so later arrivals could not fit on & one camper went & parked in the long grass.

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A aimé : Location and space on pitch. The field is beautifully maintained.

N'a pas aimé: NO WATER OR CHEMICAL DISPOSAL I see that in the description that water isn't mentioned and the gentleman maintaining the field advised us where to get water but the site info does say there is chemical disposal. There is a portaloo on site.

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A aimé : Cleanliness
Quiet
Spacious

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A aimé : Beautiful meadow with wildflowers. Flat pitches. Canalside walks, local pub. Clean portaloo with plentiful supplies. Open fires allowed. Great location for local attractions.

N'a pas aimé: Hard to spot turning off the main road.

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A aimé : The site was basic but very well maintained. The location next to the canal gave us two full days for exploring with good pubs on route!
We did not see the owner but the communication and information shared by text was great and just right for us.

N'a pas aimé: Nothing to fault

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A aimé : Beautiful and simple campsite that easy to get to and well maintained. The owners are very communicative and really helpful. We will certainly stay again.

N'a pas aimé: None

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A aimé : Beautiful farm, would definitely stay again

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