Woodhall Country Park

A aimé : Peaceful site, good facilities, excellent staff.

Recommanderait à des amis Séjournerait à nouveau

A aimé : Lovely scenery, easy check in and beautiful gowns. Lovely outside food and drinks street kitchen, great idea and met some nice people. Out pitch was a great size, plenty of room for our camper and an outside little setup. Got chatting to the family next to us as we both had a VW. Overall lovely stay and we will visit again.

N'a pas aimé: we enquired and were told the outside street kitchen was open for food until 8.00pm but, when we went up at 7.30pm to order, the lady said she was cleaning up and not doing anymore food. We wouldn't have minded if it was close to 8.00pm but, it was half hour before closing and we only wanted some loaded fries. Maybe a change in opening times or last orders would be an idea as we were really looking forward to some food and we don't eat early.

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Réponse du gestionnaire : Hello, Thank you for your review, all feedback is greatly appreciated! It is lovely to hear the positive feedback you have left, our team go above and beyond to ensure the park is kept clean and all guests are happy. We are sorry to hear you faced some issues with the street food and their opening hours. We have taken your comments on board and they have been passed to the relevent department. Hopefully this issue didn't ruin your stay with us and you will look at returning for another visit to us!

A aimé : Great site clean and tidy Recommend

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A aimé : The grounds were nice, and clean. It was lovely to walk through the woods. The service pitches were good and you could park very close to the hook ups. The toilets were close by. Pitch was level. Play area and park for children. Dog walking area.

N'a pas aimé: Toilet and show blocks were outdated and poor quality. Push button for shower lasts approx 10 seconds. Water far too hot and cannot be altered. Shower floor/walls filthy and stained. Drains with dead spiders Laundry facilities poor with 1 washing machine for the entire park and 1 drier, which was out of order. Main door wedged open so lots of flying critters and spiders to share your shower and toileting experience. Caravan with awning very very close to ours on one side, giving very little privacy. For a 5* park we expected much more and much better facilities. On initial check, I wasn’t given any information regarding the park and had to ask for a map of the park area and how to get to designated pitch. Paid for several days of WIFI but it would only work briefly and intermittently. Very poor value.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello, Thank you for the review, all feedback is greatly appreciated! It is lovely to hear you found the grounds were nice and you were able to enjoy a walk through the woods. We are sorry to read that you would the toilet/facilities were of poor quality. We have taken your comments on board and they will be taken into concideration. Before your arrival with us you should have recieved an email including the site map and other site information. We can only appologise if you didn't recieve this before your arrival. The Wi-Fi is something in which we do not managed it is outsourced. We are sorry to hear it was at a poor value and again your comments will be taken on board. We hope the issues you faced were not enough to put you off and hopefully we will see you again for a future visit!

A aimé : The pitches are well spaced out in small groups. I liked being amongst the trees, but beware of pine cones dropping from them in the night! The accessible toilet is truly accessible with a fold down shower seat and plenty of space to get your wheelchair in. As its so spacious you can keep your wheelchair and clothes dry while showering. There is also a shower chair (not on wheels) in the area which is handy to put by sink.The facilities including toilets and washing up area are very clean. The washing up area is under cover and has a dishrack which makes life easier. There are plenty of toilet blocks and washing up areas. Cars are allocated parking spaces but this does rely on people parking neatly and in their space. Due to bad parking I couldn't get into my space but it wasn't too busy so I parked further down but it did mean I took someone else's space. Maybe marked parking bays would help. Although the site is large it doesn't feel it due to the careful design layout. The staff were friendly and the other people staying seemed generally. A nice family atmosphere. I'd definitely return but ask for a pitch close to my car.

N'a pas aimé: As a disabled camper I was disappointed not to be able to have my car next to my tent as I have to put my wheelchair in it at night and like to store things in my car as I have a small tent. The signs for the camping pitches are very hard to find as they're painted on slabs in the grass and are slightly worn. I never did find the pitch I'd booked and ended up camping in the pitch next to where my number should have been which meant I didn't get the electric hook up I'd paid for. Unfortunately I'd already pitched my tent before I noticed I was in the wrong place. Some of the pitches aren't that level. It would be helpful if staff gave you a map so that you could find your space more easily. Cars are allocated parking spaces but this does rely on people parking neatly and in their space. Due to bad parking I couldn't get into my space but it wasn't too busy so I parked further down but it did mean I took someone else's space. Maybe marked parking bays would help. The gravel path from the car park to the pitch is tricky for wheelchair users. Reception closed at 18.00 so I couldn't contact anyone when I had a problem with parking. It's a pity the accessible toilet didn't include a changing places toilet. Very expensive for 1 night but that was peak season.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello, Thank you for the review, all feedback is greatly apppreciated! It is lovely to hear that you enjoyed your visit with us and you found our pitches were well spaced out. We have taken on board your comments in regard to the parking spaces and also not being able to park your car by the tent. The pitch you had booked with us is one of our 'wild camping' pitches of which these pitches don't always allow the space. Our team go above and beyond to ensure the site is kept clean, it is lovely for us to read that you found the toilet/shower area and washing area were kept to a clean standard during your visit with. If you would like to look at booking again please contact us direct and we can allocate you a pitch where you are able to park your car along side the pitch. We do hope to see you again in the future!

A aimé : Location. Really easy walk to the town. Quite central for visiting places of interest.

N'a pas aimé: Not a 5* site. Before you go you need to ring and ask NOT to be on pitches 2-5. These have tents behind them and people were walking thru our pitch. And obviously noise travels at night. People were still outside at 1.00am. Shower block was horrendous, firstly the shower was cold and when I went to the loo one was full of paper, one had dirty paper on the seat and the third one I had to share with spiders daddy long legs. This needs some indoor space in the eating area. And lastly make sure your water hose is long enough

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Réponse du gestionnaire : Hello, Thank you for the review, all feedback is greatly appreciated! We are sorry to read that you were disappointed by the toilet/shower facilities. Our team do their absoulte best to ensure the facilities are cleaned on a regular basis, it's a shame that other guests are not always respectful to the facilities. All of your comments have been taken on board and will be passed on to the team. It is lovely to read that you found the location of our site was in a good place and as you said central for places of interest. Hopefully the problems you came across are not enough to put you off and we hope to see you again for another visit.

A aimé : Beautiful location, peaceful

N'a pas aimé: Shower/toilet blocks weren't very clean. Dragon flies all over the walls n in corners, these definitely need attention and a serious deep clean from ceiling to floors n windows. WiFi signal poor

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello, Thank you for your review, all feedback is greatly appreciated! It is lovely to read that you found our location beautiful and peaceful. We are sorry to hear that you were disappointed with the shower/toilet block. Our team do their absoulte best to keep the toilet blocks clean. As we are located in a woodland area, you may appreciate we have a lot of wildlife that like to visit us to. All of your comments have been taken on board and will be passed on to the team. Hopefully we will see you again soon for another visit with us!

A aimé : Clean facilities Welcoming reception Small shop on site The saloon bar and street food available daily Fishing on lakes Helpful staff in and around site Play park for children Wi-Fi available (at extra charge)

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Réponse du gestionnaire : Hello, Thank you for your review! We are delighted to hear you enjoyed your stay with us and it looks like the little ones did also. Your comments mean a great deal. All of our team go above and beyond to ensure that all guests are happy and the site is kept to a clean standard. We hope to see you again soon for another visit!

A aimé : Location and access to amenities.

N'a pas aimé: Facilities not adequate for numbers of campers. Shower and toilet block could do with updating.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello, Thank you for your review. We have taken your comments on board and they have been passed to the team. We hope that the disappointment of the facilities was not enough to put you off and we hope to see you again for another visit.

A aimé : We loved woodhall country park the size of the pitches are of great size. The washing facility's are clean and tidy. Would definitely be returning.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello, Thank you for your review! Your comments are greatly appreciated. Our team go above and beyond to ensure the site is kept to standards and that you as guests are happy. We look foward to welcoming you again in the future!