Waterside Leisure Park

A aimé Close to entrance, toilet and shower block, clean facilities, nice welcome, lovely stay

N'a pas aimé Nothing

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A aimé The site is clean and tidy. Only a short walk from the local shops and restaurants. The local bus picks up just outside the gates of the park which takes you to Skegness, Butlins, Fantasy Island or Chapel St Leonards. The reception staff were helpful and informative. Jo the lady that sited us was brilliant, helpful, and kept the facilities very clean. She's a wonderful character and an asset to your site.

N'a pas aimé The road into the site was like a race track at night. Cars were up and down far too fast. Also some of your residents were very noisy at night. On the Friday night Saturday morning at about 4.30am they had a conversation outside our camper no consideration that people were trying to sleep then their dog escaped so they were calling it. (Thor I think its name was) all this at 4.30am. Then Saturday night Sunday morning a van came back was slamming its doors and again noise this was at 2.30am. Not impressed with this and wouldn't park next to them again or next to the noisy road.

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Réponse du gestionnaire : Thank you Lisa, for your fantastic review and for taking the time to share such detailed feedback.

We’re delighted you enjoyed the site, its location and the helpfulness of our reception team. We’ll be sure to pass your lovely comments on to Jo — she will be thrilled to hear that she made such a positive impression.

We’re sorry to hear about the noise during your stay. We completely understand how frustrating it must have been. We do have a 10.30pm curfew on noise, and guests are expected to be considerate of others and keep noise to a minimum after this time. We will continue to remind customers of this and address any reports of disturbance where necessary.

Thank you again for staying with us and for your kind comments. We hope to welcome you back again in the future.

A aimé Not far to walk into ingoldmells

N'a pas aimé Felt a little run down , rubbish around on the ground toilet block on the grass pitches could do with some tlc very clean though so 100% to the cleaner
Caravans that are seasonal I found the children to be a little unruly didn’t respect my privacy around my van and very noisy at night

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A aimé Lovely site, really nice staff. 5 min walk to beach, (i'd say this end is nicer) and all that Ingoldmells has to offer. Bus stop close by as its a bit of a trek to get to Fantasy Island amusement park and other end of beach but 5 mins on the bus.

10 miles to Mablethorpe which i thought was a lovely place to be, spotlessly clean with lots for kids to do

N'a pas aimé Toilet blocks could do with a refresh but were spotlessly clean. Only dislike is that toilet/shower blocks is locked at 9pm, however the disabled facility remains unlocked.

Not the campsites fault but the beach has a lot of litter, maybe washed up by the sea, the area around fantasy island is a litter dumping ground the local council could make an effort with cleaning the area and they'd have a great resort.

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Réponse du gestionnaire : Thank you so much, Munish, for your lovely review and for taking the time to share your feedback. We’re delighted you enjoyed the site, our friendly staff and our fantastic location, just a short walk from the beach and everything Ingoldmells has to offer.

We’re pleased to hear you found the toilet and shower facilities spotlessly clean. We’re also pleased to say that a fob system will be installed for the toilet facilities, allowing 24-hour access while hopefully helping us to reduce vandalism.

Regarding the litter around the area and Fantasy Island, the council does clean the area, but during busy periods, when there are large numbers of visitors, it can unfortunately become littered very quickly.

Thank you again for your kind comments and recommendation. We really appreciate it and hope to welcome you back to Waterside Leisure Park again in the future! 😊

A aimé Leaving

N'a pas aimé Toilets and showers being locked 8 till 8
The pitch
Needing a fob to come and go which required a large deposit

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Réponse du gestionnaire : Thank you for taking the time to leave your feedback, James. We’re sorry to hear that your stay did not meet your expectations.

Our main toilet and shower facilities are locked overnight from 8pm until 8am, although we do have a smaller toilet facility available 24 hours a day and the disabled is never closed. We are looking into a security fob system which would allow customers to access the toilets 24 hours a day, while still helping us prevent misuse of the facilities.

We understand you found the fob deposit inconvenient, however it is a refundable security deposit.

We’re disappointed that you won’t be returning, but we do appreciate your comments as they help us review and improve the experience we offer our guests.

A aimé Had one night stay here park is clean facilities are spotless walking distance into ingoldmells. Staff were lovely friendly and helpful 😊

N'a pas aimé Toilets closed at 8pm to 8am in main block but there were Toilets in the other field

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Réponse du gestionnaire : Thank you so much for your lovely review. We're delighted you enjoyed your stay and found the park clean and spotless. It is great to hear you found our staff friendly and helpful.

We appreciate your feedback regarding the toilets close at 8pm but did manage to find other toilets open. We are currently looking into a security fob system which would allow customers to access the toilets 24 hours a day, while still helping us prevent misuse of the facilities.

We hope to welcome you back again for perhaps a longer stay! ☺

A aimé Very good

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Réponse du gestionnaire : Thank you so much Craig for a fantastic review.

We are delighted to hear you have had a good stay with us and that you would recommend us to your friends. We look forward to welcoming you back again at some point in the future.

A aimé Very nice

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Réponse du gestionnaire : Thank you so much, Louise, for your lovely review! We’re delighted to hear you had a very nice stay with us and that you will come back. 😊

We really appreciate your recommendation and look forward to welcoming you and your family back to Waterside Leisure Park in the future!

A aimé Nothing to dislike with this site. The staff, Dave and his team were amazing. We broke down on the way there so had to arrive on a breakdown lorry. The staff sprung into action on my arival, siting my caravan and even levelling it up.
It's walking distance into Ingoldmells centre but there are shops and bars just outside the entrance.
As mentioned before, the main toilet block shuts at 8 pm and opens up at 8 am but that's not a problem as there's a smaller block that's open all night.
There's also a lovely bar on site that does bingo and the odd auction. Just to note that's cash only.
A great site that I'm sure we'll visit again.

N'a pas aimé Nothing

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Réponse du gestionnaire : Wow, thank you for such a fantastic review, Peter! We really do appreciate your lovely comments and your 10/10 rating.

It was our absolute pleasure to help where we could after you’d had such a stressful journey to our park. We’re so pleased that Dave and the team were able to step in, get you settled and help you start your holiday on a positive note.

Thank you also for the beautiful biscuits! Be assured, they have been shared with the team to enjoy with an afternoon cup of tea — they certainly didn’t last long!

It’s wonderful to hear that you enjoyed the park, our facilities and the convenient location, and your kind comments about the team really do mean a lot to us.

We look forward to greeting you again in the future and hopefully your next journey to us will be a little less eventful!

The Park Team

A aimé Got shown to our pitch by wayne, very nice helpful guy.
Showers were very good, there is a little bench inside to sit on/ put youre clothes on.
Not all sites have this.

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Réponse du gestionnaire : Thank you for your lovely review! We’re delighted to hear you enjoyed your stay with us and were pleased with your grass pitch and EHU.

It’s great to hear that Wayne gave you such a warm welcome and was helpful in getting you settled on your pitch. We’ll be sure to pass on your kind comments to him.

We’re also pleased you enjoyed our shower facilities. We know the additional seating area in the cubicles is a useful touch, particularly when getting changed.

Thank you again for recommending us, and we hope to welcome you back to the park again soon!