Riverview Caravan Park

A aimé : The quality of the pods/value for money It included a seating area bench/table which converted into a bed, fridge, kettle toaster and a heater. We didn’t need to take much at all! The pool looked lovely but due to shoulder injury we didn’t get chance to go in.

N'a pas aimé: Nothing we have rebooked for 2 weeks time :-)

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A aimé : Pod was a great price and nice and clean.Good basic facilities inside.Would benefit from a dustpan and brush maybe just so guests can keep it clean when grass trails in, and maybe a microwave or hot plate. But not essential. Shower /toilet block clean. Clubhouse was great and nice little park for the kids. Staff really friendly and chatty, as were the rest of the guests. Food was available including breakfasts which is a good bonus. Wifi available in the pub but not the park. Swimming pool on site is a brilliant leisure facility. However, this was very very cold and would be used more if warmed through. Park was nice and tidy and well presented. Already re booked :-)

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Réponse du gestionnaire : hello Debbie looking forward to seeing you again so happy you enjoyed your stay and your lovely review I will pass it on to our great team i am very proud of them see you soon Phil park manager

A aimé : Touring field layout and side pitching. Bar is really cheap and relaxed and friendly. Site currently been modernised. Can see massive investment happening on site. Amazing atmosphere, static residents arranged bingo and karaoke really fun night. No need to book for pool. Kids loved the park. River access through sites jetty also beautiful walking along river staff can’t do enough to help, Phil the manager is one of the nicest people you will meet and very helpful.

N'a pas aimé: Pool not heated and is very cold but the kids still had a good time and we were told the pool heater is included in the renovation.

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Réponse du gestionnaire : hi Ben It was great to see you over the weekend thank you for a lovely review I have a great team and they will be very proud of the hard work the pool has some issues which are been resolved as we speak looking forward seeing you and your family again thanks again Phil

A aimé : The pitch was nice and flat and owner was nice

N'a pas aimé: Showers are push button and cold,people drunk and arguing until 1am,no mobile phone signal,gym not functional and pool freezing cold...booked knowing the weather would be bad so "the heated pool" was the booking point and wasn't heated in any way,take your own your own toilet as never any in the toilet and a duster if you don't like cobwebs...all in all a cheap pitch but you pay for what you get

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Réponse du gestionnaire : thank you so much for your comments they have been noted how ever you have chosen to to put your anonymous review so we can not address your issues personally my team have worked wanders this weekend with some amazing reviews please see above we pride our self on customer service and attention to our guest having a happy time and take ever review very seriously if you would like to contact me directly thank you

A aimé : Really clean shower block, lovely quiet site with lovely staff, defo go again

N'a pas aimé: Could do with a little shop on site

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Réponse du gestionnaire : Thank you so much Lisa and family . My guys and ladies are trying very hard to get it right . We are a new team as well new management I will convey your kind review to them re the shop would you be leave it top our list and will be open in a few week great to see you over the weekend and look forward to seeing you and your family again kind regards phil park manager

A aimé : New manager so friendly and happy to help. Staff great . Bar restaurant and food amazing 👏 well done chef you got through the weekend with a bad knee. Pitches and grounds well maintained. Toilets and showers clean. Children s play area and swimming pool. Highly recommend 👌 will be going back soon . Well done all to say you've only taken over four weeks ago 👏 👍

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Réponse du gestionnaire : hello Gail Its was great meeting you and the family this week end so happy you had a lovely time we Have been been working very hard I will pass your comments on to our amazing team thank yo again looking forward to seeing you again phil park manager

A aimé : Hidden gem of a site Clean and tidy Well managed very personal approach Couldn't do enough for you Food was lovely to say they only started that weekend Lovely family atmosphere everyone mucks in

N'a pas aimé: Pool was cold but was assured it was on task list

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Réponse du gestionnaire : Thank you David you review means a lot to me and our team i will pass it on to to my amazing team they will be very proud hope to see you again very soon Phil

A aimé : Camp site really nice We stayed in a pod was lovely and warm Shower block clean

N'a pas aimé: Was no bar and pool they never told us untill day off arrival There was a bar close but did not open untill 6 and not serving food

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Réponse du gestionnaire : Thank you so much for your nice comments we trying very hard on the site and its I glad you enjoyed the free pod we gave you as a sorry the bar was not open the roof works was finished to day we are having a grand opening of the bar on friday 17th .05.2024 free BBQ your very welcome to join us so the opening of our new bar with snooker table. quiz and themed nights ha and might throw in a karaoke night our amazing new bear garden on the with sunning location on the river bank and our own privet mooring thanks

A aimé : The site it's self was nice,good clean facilities,nice location,liked the hard standing pitches.

N'a pas aimé: I was very disappointed and upset to learn that the clubhouse and swimming pool were closed,these facilities were the reason why myself and my family with children and our friends specifically booked to travel to this site,I was annoyed to find out also that both club/pool had been closed for some time.It was a shame that it let a nice site down.

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Réponse du gestionnaire : we can only apologize as the power was down dew to the bad storms we had that week so the pool and the bar could not be open the electricians are working on it as we speak and all will be good for the weekend 11.05.2024 but if you would like to come again I am sure we can sort out a free night or something or a meal in our restaurant etc. for your inconvenience park manger

A aimé : Clean toilet/shower facilities

N'a pas aimé: Lovely little site, clean toilet/shower facilities. Had a fab weekend with family and friends, the sunshine definitely helped. HOWEVER, we purposely booked this site as indoor pool and bar/club house were listed on the facilities. When first guest from our group arrived they were informed that the pool and bar were both closed due to roof damage/no power. Later into our stay we was told that the bar hasn't been open since last year and the pool hasn't been open for a long time. Not one of us in our party received any info informing us of this. On the Sunday of our stay we noticed that the pool and bar had both been removed from the facilities list on pitchup but info of these facilities were still included in the description of the site. Very disappointed that these were fausly advertised

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Réponse du gestionnaire : hello thank you for your comments and we glad you had a great time this winter has been very challenging for us all i would like to invite you to our grand opening of our new bar and stunning new bear garden set on the river bank with open views across the river and our private mooring we have 10 picnic tables were you can enjoy a nice glass of vino or a chilled pint after you have taken a dip in out lovely swimming pool which is now open for the season