Greenacres Campsite

A aimé Great setting, spotless facilities even better owners. Such a lovely couple, very welcoming and couldn’t do enough for us. Definitely recommend

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you for your feedback. We are pleased you enjoyed your stay and look forward to welcoming you back!

A aimé Toilet and showers

N'a pas aimé Lights go off in showers and toilet after 4 minutes
Too many dogs on site
Toilets too far away from my pitch
Tractor cutting grass for two hours when we are all there. Why not wait till the Monday when we were gone?
No music after 10 pm too dictorial

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Réponse du gestionnaire : Thank you for taking the time to share your feedback which we do appreciate. We’re sorry to hear that some aspects of your stay weren’t quite as you’d hoped and you left soon after arrival.

The site is only small and although some pitches are further from the main facilities, there are some toilets near to your pitch although it does seem you may not have come across them. I will improve the map to highlight them better. Thanks for letting me know about the lights in the main block, I will review the timers - they are set to save energy but perhaps I have been too zealous! We are a dog-friendly site but do keep an eye on numbers but on this occasion the members of the rally you were attending did seem to have more dogs that usual.
I am sorry about the mowing but this was unavoidable - we do try to balance keeping the site tidy with minimising disruption but had to take advantage of a dry spell to cut the grass after several days of torrential rain.
Finally, our quiet time after 10 pm is in place so that all guests, especially families and those who prefer an early night, can enjoy a peaceful stay. We appreciate that everyone has different preferences, but it helps us ensure a good night’s rest for the majority.

We always welcome feedback and take it on board, but we do wish you had raised these points during your stay so we could have had the opportunity to resolve the issues before you left. We do hope you will stay again.

A aimé Lovely people, lovely location. Facilities absolutely brilliant. Good small shop with a range of essentials, including ice cream! Plan to stay there again.

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A aimé Welcoming right from arrival .. very friendly staff offering helpful advice on locality, quick safe ways walking into Coleford and surrounding area. The site itself is a pleasure to spend a few days in … pretty and attractive with autumnal flowers and peaceful camping pitches. Lovely woodland walks nearby. The facilities here are so clean and tidy. In all, a really great campsite experience. Thanks so much!

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A aimé Good pitch size
Reliable electric
Very clean facilities
Easy access to water points
Washing up area clean and tidy
Fire fighting media located well and visible

N'a pas aimé Child play area is just one monkey bar set up. Not good for smaller children
Shop/reception opening times are very limited
One bloke was very strict with 18 inch BBQ (grass was very wet after a heavy hours downpour)

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Réponse du gestionnaire : Thanks so much for your lovely review. We are really pleased to read your comments and that you enjoyed your stay.
You’re quite right about the play area, it is a bit limited at the moment, but don’t worry, we’ve got new kit lined up to go in over the winter, so the little ones will have a lot more to enjoy next season. Thanks also for the feedback on the shop/reception hours – we’ll have a think about how to make those more helpful.

Sorry about the strict bloke… that would be my husband Andy - he really is quite nice but he does get very protective of the grass - we’ve had a fair few BBQ and firepit burns this year. We have been working on softening his approach. We promise to polish up his people skills before you come back or we will keep him out the back!! 😉

Thanks again for staying with us, and we hope to see you again soon.

A aimé De ruimte en de stilte van het terrein. Goede douche en toiletten. Prachtige natuur in de omgeving. Kortom heerlijke camping

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Réponse du gestionnaire : We zijn erg blij dat u van uw verblijf heeft genoten – hartelijk dank voor de mooie review. We hopen u graag nog eens te mogen verwelkomen.

(translation of review "The space and the peace and quiet of the site. Good showers and toilets. Beautiful nature in the surroundings. In short, a wonderful campsite." )

A aimé Clean and quiet.

N'a pas aimé Having to use my phone to use an app. The whole point of camping is to get away from stress. We registered on the app. Got kicked off the electric supply, don't know how long for and our coolbox was left not working and we don't know how long for. The problem wasn't rectified we were given a spliter to run off of our other plot. Another problem was inconsiderate parents. We've been camping for 25 yrs plus , no reflection on the owners but children running around our tent pulling on guy ropes . The parents just don't care. I don't mind kids having fun but be respectful.
1 small groan, why would you put the caravans ( probably with loo,s on board) nearest the facilities?

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A aimé 2nd time here, absolutely love this site always clean tidy, staff all very welcoming. Great location for walks

N'a pas aimé Nothing

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A aimé Helpful members of staff, clean shower blocks, extra toilets in the camping field were helpful in the night

N'a pas aimé The track from the road to site is a little bumpy

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A aimé Beautiful location, email updates with local events throughout our stay which was a lovely touch. Great communication, big pitches. Well stocked shop onsite, there was a burger van 1 night during our stay too.

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