California Chalet and Touring Park

A aimé Good pre comms, great location, close to play park which the kids loved, handy for Wokingham, good local walks, good amenities on site

N'a pas aimé Pitch was long and narrow despite being the ‘large option’ meaning we had to pitch awning on the grass

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A aimé Tidy park clean facilities

N'a pas aimé We're not aware of our booking, did not receive key code or pitch details no one at reception 5.30 pm

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Réponse du gestionnaire : Thank you for your feedback.

We can confirm that an email/SMS was sent; however, we sincerely apologise that it was not received on your end. Unfortunately, we are unsure why this occurred, but please be assured that we are currently looking into the issue to prevent it from happening again.

We truly value your visit and hope to have the opportunity to welcome you back in the near future.

A aimé Reception team were lovely and extremely helpful.
Fully serviced pitch was perfect - nice not to have to move the Motorhome once all set up.
It was peaceful at night and there are lots of nice walks on the doorstep.
Cafe next door had a good menu. We had catered so we didn’t eat there but will definitely give it a go when we stay again.

N'a pas aimé Nothing major - some upgrading going on during the day but, upgrades are good!

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Réponse du gestionnaire : Thank you so much for your lovely feedback! We're really pleased to hear that you enjoyed your stay — especially that our reception team made a great impression and that the fully serviced pitch suited your needs so well. It's great to know you appreciated the peaceful setting and the beautiful local walks too.

We're currently making a number of improvements across the site to enhance our guests' experience. While this does mean a bit of daytime activity, we're doing our best to keep any disruption to a minimum, and we really appreciate your understanding.

We’re glad you noticed the upgrades and we look forward to welcoming you back.

A aimé It’s very peaceful and to be woken by the birds morning song in the surrounding countryside and the sounds of laughter from adults and children through the day and a leisurely walk around the lake with ducks and swans with a children’s playground and a cafe to sit and rest. It’s also convenient that it’s not far from the town centre for shopping and night life. Highly recommended

N'a pas aimé Wi fi was hit and miss but a boaster will compensate

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Réponse du gestionnaire : Thank you so much for your lovely comments — we’re really pleased to hear that you enjoyed your stay with us!

It’s always great to receive positive feedback, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon.

A aimé Position of campsite adjacent to California Country Park with easy access to lovely walks around lakes, wetland and woodland. Fully-serviced hard-standing pitches, code operated gates adding a measure of security, well kept grounds and powerful hot showers. Plan to refurbish shower block for 2026 season. The receptionists were accommodating and allowed us to re-locate to a larger pitch to facilitate the use of our sun canopy.

N'a pas aimé Lack of drying space/chair in shower cubicle. Whole area got wet. Division between shower area and dressing area may help.

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Réponse du gestionnaire : Thank you for your feedback — we really appreciate you taking the time to share your thoughts.

Your comments have been taken on board, and we’re pleased to let you know that we’re looking at ways to improve our facilities as part of the upcoming refurbishment. It’s important to us that our guests have the best possible experience, and your input plays a valuable role in helping us get there.

We hope to welcome you back in the future so you can enjoy the improvements firsthand.

A aimé Great place!

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A aimé The position of the site was ideal for us, we were visiting friends in the area.
The country park around the site was very nice as we have two dogs, they liked it too !

N'a pas aimé The fully serviced pitch we had (21) was extremely small, if we had put up an awning or sun canopy there was no room for the car. The pitches on that side were very close together too.
We were only there as a stopover for two nights, so it wasn’t an issue for us, but for anyone else it could be.
A lot of the caravans on there also seemed to be seasonal pitches.
Facilities could do with an update, even after cleaning floor still looked dirty.

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Réponse du gestionnaire : Thank you for taking the time to share your feedback.

We’re really pleased to hear you enjoyed the location of the site and the surrounding country park — it’s a lovely area for dog walks, and we’re glad your four-legged friends enjoyed it too!

We do appreciate your comments regarding the fully serviced pitch and the shower block. We're aware that some of our pitches are on the smaller side, particularly on that section of the site, and we’re currently reviewing our layout as part of planned future improvements. Refurbishment of the shower and toilet facilities is also something we're actively considering, and feedback like yours helps us prioritise these updates.

We hope to welcome you back in the future and provide an even better experience next time.

A aimé Great level pitches, lots of space. Situated within a woodland area next to a large lake. Good walks and a super cafe next to site. Would definitely go again.

N'a pas aimé Ladies shower block could do with a bit of tlc.

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Réponse du gestionnaire : Thank you for you review - we are so pleased you enjoyed your stay - we will be refurbing the shower block during the winter. Please come back and visit us soon.

A aimé Everything

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A aimé Really lovely site in a beautiful setting

N'a pas aimé Paid a lot of money for our pitch and had to share it with a Mercedes estate which was parked in the pitch when we arrived!! Couldn’t locate who it belonged to and no-one came out to move it when we were arrived. Lots of long term residents, so believe it belonged to one of them but feel
a little aggrieved that we paid so much money for half a pitch and could barely open our Motorhome door to get in and out - and certainly couldn’t sit outside our Moho!
Emailed the site but no response (or offer of half our fee returned!!!)

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Réponse du gestionnaire : Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the site and its beautiful setting.

We're very sorry to learn about the issue you experienced on arrival. Unfortunately, we did not receive your email at the time, which is why we were unable to respond or take immediate action. We do include an emergency contact number in the arrival information and on our reception door specifically for situations like this, so we can assist right away — had we been made aware via that number, we would have done our utmost to resolve the issue promptly.

We completely understand your frustration at not having full use of the pitch you paid for and the impact this had on your stay. Please rest assured that this is not the standard of experience we aim to deliver. Your comments have been noted, and we will be reviewing how we can better manage such situations going forward, especially when it involves other guests vehicles.

Thank you again for your feedback — it’s invaluable in helping us improve.