Lots to do for the kids
Michaella D.
Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lots to do for the kids
N'a pas aimé : –
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely site with lots for the family to enjoy. The pitch we were given was located near to all the facilities , there were toilet and shower blocks that were regularly checked and cleaned. We have already booked again for next year
N'a pas aimé : –
Hi,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB
Lovely site with lots to do on it. Everyone seemed friendly
Rachel N.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The Arcade was very fun, the swimming pool had 4 areas as well as a slide so the whole family was involved, wonderful size park, there was lots to do on site. Evening entertainment was good, comedian was very funny. We stayed for only two night and on our first night we ate at the restaurant the service we received from one particular lady was outstanding, she was very kind and couldn’t do enough for us
N'a pas aimé : The food in the main restaurant wasn’t fantastic but wasnt terrible.
Second night we decided to eat off site and order from a Chinese who had left their menu on deck chair outside our camper. The Chinese gave my family food poisoning, so the morning of leaving wasn’t fun
Hi Rachel,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We are sorry to hear you were disappointed with the food quality & options in our restaurant. All food is freshly made to order, so on rare occasions where we have missed the mark, we hope you were able to speak to one of our team in the restaurant to get this resolved.
We look forward to hopefully welcoming you back in future. ^AB
Disappointing due to poor management
Carl M.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : Arcades and available food options. Site is well connected, the on-site swimming pool is great, especially when the outside space can be used too in warmer weather and included in the price.
N'a pas aimé : On site shop sells electric BB guns which means that younger teenagers are shooting children throughout the day and night making the whole place feel like a war zone, other kids sitting in the play area vaping, all a little dysfunctional with staff unable to unwanting to assist. Site itself is quite noisy thanks to the nearby main road.
Hi Carl, thanks for taking the time to leave your review.
We're pleased you enjoyed some aspects of your recent stay at Vauxhall.
I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.
We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : We have been to this site several times and as always the staff are friendly and helpful, the site is kept clean, the swimming pool is great and the clubs are great with good entertainment. This is my favourite site I have ever been to.
N'a pas aimé : The touring toilet and shower facilities are kept clean but look tired and in need of a update.
Hi, thanks for taking the time to leave your review.
We're pleased you enjoyed your recent holiday at Vauxhall. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.
We hope to see you again in future. ^AB
Great site, will visit again
Aaron P.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Great site plenty todo and close to the beach which was great for the kids. Freandly and helpfully staff all over the park.
N'a pas aimé : Sadly the splash park was unavailable when we went to the pool as our little one did want to use it
Hi Aaron,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB
- Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Onsite entertainment. Request to be close to toilet was met. Staff were lovely.
N'a pas aimé : Table service was very poor. Grass pitch was more hard than grass. Very gravelly. No one was monitoring the quiet times. So many loud people late at night. No one was monitoring people leaving on time. No one left before 10am. Camping pitches too close to main road
Hi, thanks for taking the time to leave your review.
We're pleased you enjoyed your recent holiday at Vauxhall. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.
We hope to see you again in future. ^AB
- Emplacement pour véhicule de tourisme sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : The pool was nice and the pool staff are friendly. Lots for the kids to do. Pitches spacious.
N'a pas aimé : The toilet/shower facilities were not clean. Good do with modernising.
Hi, thanks for taking the time to leave your review.
We're pleased you enjoyed your recent holiday at Vauxhall. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.
We hope to see you again in future. ^AB
- Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : Range of activities available
Cleanliness of the site
Staff very friendly and helpfulN'a pas aimé : –
Hi,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB
- Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : Entertainment and things to do. Everyone welcoming.
N'a pas aimé : Shower blocks and toilets were filthy, untidy and not cleaned regularly. Some toilets covered in human excrement. Wee on the floor and surrounding areas.
Pitch was very small for the 4 man tent with awning and unable to park the car off the road way. Was very tight.
Hi, thanks for taking the time to leave your review.
We're pleased you enjoyed your recent holiday at Vauxhall. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.
We hope to see you again in future. ^AB
Hi,
Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.
We look forward to hopefully welcoming you back in future. ^AB