7,4

Note globale basée sur 218 avis

 

71% de personnes recommanderaient cet établissement à un ami.

68% de personnes séjourneraient à nouveau ici.

  46% le décrivent en employant les termes suivants : Petit budget ?

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Les avis dans d'autres langues apparaissent ci-dessous.

Brilliant site for people with young children.3 sept. 2024

Pays du commentateur : Royaume-UniHolly H.Icône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur herbe avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    The entertainment was brilliant lots of things to do the pool was amazing my 9 and 7 year old loved the slides and the outdoor pool was brilliant for my 3 year old. Security was always friendly and helpful. The pitches were nice and spacey and clean. Only down side and why I gave 4* is the touring showers they wasn’t clean or well kept the showers are very low I’m only 5ft 4 and I had to bend down to wash properly and had quite big gaps when the door is shut.

    N'a pas aimé : 

    The touring showers. Very unkept and dated

    Traduire (Généré par Google Translate)
Global
8
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Rapport qualité-prix
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Adapté aux enfants
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Wifi

Alles prima Vielen Dank 😊 Sehr …2 sept. 2024

Pays du commentateur : Allemagneelena k.Icône téléphone portableConfirmé

  • Pod prêt-à-camper Hummingbird 1 chambre
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Alles prima
    Vielen Dank 😊
    Sehr gutes Unterhaltungprogramm
    5 Sterne

    N'a pas aimé : 

    Traduire (Généré par Google Translate)
Global
10
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Rapport qualité-prix
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Adapté aux enfants
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Wifi
Utilisateur anonyme

Quiet location Close to site facilities1 sept. 2024

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur herbe avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Quiet location
    Close to site facilities

    N'a pas aimé : 

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi,

Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations.

We look forward to hopefully welcoming you back in future. ^AB

Global
10
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Adapté aux enfants
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Wifi
Utilisateur anonyme

Loved the site it was full …30 août 2024

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur sol dur avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Loved the site it was full of entertainment

    N'a pas aimé : 

    The toilets was always flooded and dangerous all day I'm sure they was only maintained once a day

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi, thanks for taking the time to leave your review.

We're pleased you enjoyed your recent holiday at Vauxhall. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.

We hope to see you again in future. ^AB

Global
8
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Wifi

Poor site for such a well known holiday park.30 août 2024

Pays du commentateur : Royaume-UniLisa R.Icône téléphone portableConfirmé

  • Emplacement pour tente ou pour caravane pliante sur herbe avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Directions to the park were very straight forward. Booking in was quick and easy. Pitch size was more than enough. Venue location was within walking distance and catered for all ages. Great bus service right outside the park.

    N'a pas aimé : 

    Locating of pitch was not easy to find. Markings on the floor not great to follow. Road in and out full of pot holes. Shower block was disgusting Worse I’ve ever used. Never see the cleaner at all over my 5 day stay. Could do with knocking down and rebuilding. Venue toilet all tho they have been upgraded most toilet seat we’re hanging off.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Lisa, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Vauxhall, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
4
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Adapté aux enfants
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Wifi
Utilisateur anonyme

Awful place everyone is on top …28 août 2024

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur herbe avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Awful place everyone is on top of each other, hence noisy day and night. The swimming pool was so overcrowded it looked dangerous.

    N'a pas aimé : 

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Vauxhall, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
4
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(Aucune évaluation)
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(Aucune évaluation)
Wifi

Very upset with conditions and facilities on the site.27 août 2024

Pays du commentateur : Royaume-UniAnthony G.Icône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur sol dur avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Wasn’t pleased with anything tbh

    N'a pas aimé : 

    Pitch was full of rubbish and it took me 3 times to go to reception to report it before someone actually came and cleared up, also was other peoples cars parked on my pitch. And Friday night we reported a smell of cannabis coming from over the way and this continued to be smelt all of our stay till we came away this morning. Security never dealt with it .

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Anthony, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Vauxhall, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
2
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Wifi

Lots of improvements required.26 août 2024

Pays du commentateur : Royaume-Uniandy g.Icône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur sol dur avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    The staff are all very helpful and friendly.

    N'a pas aimé : 

    Having booked late there was no time to book swimming pool slots, therefore we were consigned to wait in the walk in queue. ‘Get here early’ we were told. Even having waited 40 minutes to get in we didn’t quite make it. This lead to upset children and, next slot time, an even earlier arrival to try and ensure a swim.
    The max number of swimmers is 80 I believe, those who know the score and book their swimming slots early (at the time of booking their holiday) get to queue in the ‘pre-booked’ line and can quickly take up most of these 80 spaces leaving very little chance of anyone in the walk in line getting in.
    This system is pretty poor and should be addressed to avoid disappointment to young kids who don’t understand. After all, the pool facilities are a key selling point of the park and thanks to the pool management system, one of it’s biggest downfalls.

    The park is very tired, and grubby. Loads of rubbish blowing about, ok it was windy, but nobody appears to be sweeping the place up resulting in a general untidyness. The entrance into the back of the Reedcutters and the shop was just full of old rubbish such as cigarette ends and food wrappers.

    The kids playpark is great but the bark covering the floor has all been ground into dust, again full of litter and cigarette ends and really needs to be replaced. The playpark itself could use a lick of paint.

    The washroom facilities in the touring field where we stayed are a disgrace. There are missing tiles in the shower cubicles and the floors in them didn’t look like they’d seen a mop in weeks.
    The urinal tray wasn’t draining properly and the p wave disinfectant pads had taken root they had been in there so long.
    The washing up sinks routinely blocked and the whole building stank of blocked drains.

    All in all, this place could be great but investment is needed as is a more comprehensive site cleaning schedule coupled with a different system to manage the swimming pool.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Andy, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Vauxhall, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
6
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Wifi

Entertainment23 août 2024

Pays du commentateur : Royaume-UniRebecca T.Icône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur herbe avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Entertainment

    N'a pas aimé : 

    Pitches

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Rebecca, thanks for taking the time to leave your review.

We're pleased you enjoyed your recent holiday at Vauxhall. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.

We hope to see you again in future. ^AB

Global
4
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Adapté aux enfants
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Wifi
Utilisateur anonyme

Don’t bother unless you like it busy, noisy, expensive and rundown.21 août 2024

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement pour véhicule de tourisme sur herbe avec électricité
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Some of the kids facilities are ok. The location is also pretty handy being close to the seafront and Great Yarmouth.

    N'a pas aimé : 

    Where to start? The pitch sizes are very small and felt a lot like sardines in a tin. The toilet and showers were ok and cleaned regularly but everything was in need of updating. The general condition and age of the site and facilities in general are all showing their age and in need of renovations. Evening entertainment was pretty lacklustre and as most of the general staff are teenagers and seasonal workers, there’s very little emphasis on good customer service and satisfaction. I get that this is a family oriented park but there were a LOT of feral kids running wild and unsupervised. It certainly attracts a particular type of clientele. This led to zero respect from neighbours and for quiet time on an evening. We were kept awake on a couple of nights by loud, drunken behaviour well after 2am. Again I get people are on holiday but I don’t want my kids woken in the night by drunken idiots shouting and swearing at the top of their voices. The park were also very difficult to contact prior to our stay and slow to respond when I wanted to amend my booking which they also wouldn’t honour. I wouldn’t recommend at all and I won’t be returning.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at Vauxhall, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
4
Situation
Rapport qualité-prix
Hébergement
Installations/activités
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Adapté aux enfants
Propreté
Wifi