Balkenna Caravan Park

A aimé : Nice friendly greeting - showed us where to go and gave us a choice of pitches. A detailed map sent in advance highlighted the facilities. The showers were clean and had everything we needed. I echo the comment about the (unnecessarily) complicated door latch. I couldn't get one of the two to close, but I had the choice of using the other one so it wasn't a problem. It was close to Cairnryan for our ferry and had lovely views and a great walk along the beach.

N'a pas aimé: I normally sleep very well but I was wakened up several times with the heavy traffic along the road outside. That said, if I was getting the ferry again, it probably wouldn't stop me choosing this site due to the positives.

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A aimé : The view from site onto Ailsa Craig is beautiful and cafe next to site it lovely, staff so friendly and food is delicious.

N'a pas aimé: The site itself has too many pitches within 2 very small fields which are far to close together not allowing the 6m rule to be adhered too. Also due to being accessed via the cafe carpark isn’t ideal when towing a caravan so is better suited to motorhomes or tents. The facilities are clean but showers have large step into them and hard to shower without water going all over the floor and the drain is over beside entrance door so whole room gets soaked when trying to mop up. The locks on toilet doors aren’t good and kept jamming leading to my daughter having to climb under door to get out.

The road noise is bad from very early which isn’t something the site can help but feel the site was a second thought and main business is cafe as very little guidance re facilities given and no one was seen on any day like usual sites, no dog poo bins or ones specific to site so had to use the cafe industrial bins.

Also no rules as people camping in tents made noise all night and there was no staff intervention.

Overall disappointed as the location has such great potential.

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A aimé : Beautiful sunset
Communication with the campsite le arrival was good.

N'a pas aimé: We felt the pitches were too close to each other and the site is on a noisy road. The bathroom area was not cleaned until about 10am and was pretty dirty. Would have preferred to have a shower in a clean area!
I didn't think the site was particularly well layed out and there was no signage to éclair where things were.

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Réponse du gestionnaire : Dear Caroline S ,
Thank you for your review.
The newly built utility block is cleaned , several times a day , once in the evenings ,to provide a clean start in the mornings ,we then clean them approximately around 10-00 , when the utility block is free to clean , and again checked in the afternoon . we pride ourselves on keeping our toilets clean , as previous reviews will confirm .
We do not feel the need for a lot of signage , as we are a small family site , and we do take our campers personally round the site to explain where all the facilities are .
Our pitches are of a good size , and we have spent a lot of time in ensuring ,our site is layed out well , to make our campers enjoy their stay .
So sorry you did not enjoy your stay with us , we will always ,do our best to make our campers enjoy their stay with us

A aimé : Small park & facilities very clean and near by

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Réponse du gestionnaire : Thank you for your lovely review

A aimé : We loved the location and the tea room. Pitch was level and a good size as we took our 2 dogs. We would return as its a friendly site.

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Réponse du gestionnaire : Thank you Jayde , For your kind review ,hope to see you again in the future .

A aimé : Nice big pitch, great facilities and very friendly staff. Amazing views of both sunset and sunrise, easy access to beach for long walks...highly recommend, we will def be back.

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Réponse du gestionnaire : Really pleased you enjoyed your stay with us Linda , thank you for your review

A aimé : The sight was small but had every facility needed… plus a fabulous tea room. Absolutely fantastic stopover with the most incredible views of Ailsa Craig in the sunshine. We will be back xx

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Réponse du gestionnaire : So pleased you enjoyed your stay

A aimé : Easy to find, really helpful staff
Toilets and shower block brilliant and clean
Great choice of pitches

N'a pas aimé: Limited facilities after the cafe closed
I guess if you had a pitch on the road side it would be really noisy with the cars on the main road but I was on the back so just heard the cows 🐮 😊

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A aimé : Everything.
Site was great.
Cafe/tearoom was amazing.
View was fantastic.

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A aimé : Everything was clean and the staff were great. The bathrooms were new and maintained well. The Tea Room also was very good.

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Réponse du gestionnaire : Thank you for your kind review