Sandford Holiday Park

A aimé It was such a lovely Place to stay! Fantastic view, super clean and nice facilities, large pitches and very well organized!
Thanks to the Team!

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A aimé Location is great. Loads to do on park as well as loads within local area. Staff were all extremely polite and really good with the kids. Food / drink on site also very reasonably priced if you didn't want to eat in every night. Touring facilities were plentiful and clean. Even all the fellow visitors were nice, everyone saying hello and having a chat, the kids instantly made friends with others to. Definitely one of the best parks owned by a chain we have visited by far!

N'a pas aimé There wasn't anything we really disliked...

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A aimé The outside pool but thought that closing for lunch was not necessary and closing at 5pm on a hot summers day was rubbish.

N'a pas aimé All the extra charges for activities, made for a very expensive stay.

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A aimé Flat ground, decent facilities and showers, food at the restaurant.
Lifeguards are on the ball but the ratio of people to guards seems to be about 1:30 which is reasonable for the size of the pool and range of abilities. Staff were all very helpful and considerate. Security is on site but very stretched.

N'a pas aimé Swimming slots are now 1 hour long. There is a coloured band system which is rarely adhered to effectively. The pools shut at 12.45 for ‘activities’ and then open again until 5pm. My opinion is that Parkdean Sandford have just added layers of stress to the swimming experience. The outdoor pool needs to be expanded to cope with the demand, either that or extend opening times or take a hit on the revenue generation. I don’t understand how Parkdean Sandford would prefer to make £100 a day more by running mini-scuba lessons over pissing off hundreds of guests every day. The current system just isn’t effective. Lack of enforcement regarding noisy families who think their music is appreciated by everyone else.

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A aimé Great facilities, plenty of entertainment on offer to.

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A aimé Indoor and outdoor pool available

N'a pas aimé Only small playground at the entrance of the parc. No other playgrounds. It is very clear that the parc wants you to book and pay for the additional activities only. Pools very small.
Toilettes very dirty and often blocked because flush not working anymore.

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A aimé Lots to do for the kids

N'a pas aimé Cold showers, didn’t mind as the weather was good and could shower at the swimming pool too.

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A aimé Good location to get around Poole/Bournemouth area. Site is spacious and good parks for little ones.

N'a pas aimé Second time visiting and hoped facilities would have been cleaned up for the summer but shower blocks are shabby and need updating. Pool changing rooms are very grubby, never seen them cleaned.

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A aimé The grandchildren were absolutely blown away with the park and the safari glamping tent. It was a great adventure for them.

All the staff were AMAZING and they made every effort to make our holiday a memorable happy one.

Archie stood out for his outstanding support to us and our grandson Toby (9), who highly respected Archie. Archie went over and above to make our stay and activities seamless and memorable. He was unbelievably talented when guiding Toby on the Hire Wire and football. Archie was professional throughout and got the best out of our Toby. Thank you Archie

Ronnan too stood out for his support to us and guidance to both Toby and Piper (5) when at the pools. Thank you Ronnan

Breakfast was outstanding as was the Thunderbird Chicken... excellent food.

The children really enjoyed the football and arts and craft den.

The NISA shop was brilliant.

N'a pas aimé Mainly, it was noisy, especially in the evenings. Some guests did not give up with their loud noise that went on until the early hours. Children, were constantly woken up as the noise got louder as the night went on and, we could not sleep either.

Dogs constantly barking day and night.

Outside pool was EXTREMELY COLD. THIS SPOILT OUR HOLIDAY (unsure if we would return because of this)

Wifi was so weak we could not book activities. Also, could not access our Netflix, Youtube, Amazon Prime etc.

More information provided on booking activities would be great, as it was difficult to grasp what was what and when. Especially without wifi. We missed out on loads. Go carts were broken and only a limited supply for guests to use.

We were misinformed on our booking as it stated NO DOGS, when most of our neighbours had dogs. Two of our family guests booked on our holiday, had to stay at home with their dog. When we realised dogs were allowed, they couldn't come back as they went back to work and could not mess their employers up again.

Crazy golf area needed clearing daily as it was full of stones and, debris from the bamboo plants and trees. This issue is absolute common sense and guests shouldn't have to remind staff about this. Eg when guests are playing golf, the area needs to be clean.

Our fridge was broken eg freezer compartment door was broken.

Safari tents...., bunkbeds would be better in one of the rooms as there was no space to move.

Need more football areas for the children please. Especially for younger children under 10 as the older children dominated the (one and only) pitch to play on. They took over the pitch pushing the younger children out. eg, bigger children were stronger and intimidating. Younger children had to stand back.

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A aimé Nothing as everyone was rude

N'a pas aimé Everything the staff was rude toilet blocks disgusting when complained they said the would get onto it but 4 hours they were still the same asked to speak to a manager but was told no as I wanted a refund as I didn't want to stay anymore you have to pay for everything I activities the only thing free is swimming if you can get in!! Not much entertainment for the children

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