Adventure Pirate

A aimé : Loved the bell tent. Beds amazingly comfortable, and plenty of private space outdoors to sit and admire the view. Forest school facilities on site and our children made the most of them, with swings, dens and woodland to explore. Solar showers surprisingly warm, although we used them in good weather, and the compost toilets were checked regularly and kept clean. Staff friendly and helpful.
So much to do locally as well.

N'a pas aimé: A number of groups had dogs roaming the site and leaving their waste around. Very unpleasant, dogs on leads only would be my request. A couple of very noisy groups playing music and drinking - more enforcement of quiet time on what is a family and child friendly campsite would be appreciated.

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A aimé : - clean toilets
- lots of activities
- great chilled site
- friendly staff

N'a pas aimé: - pitches were close together and other peoples dogs were stressing out our dog
- shack wasn’t always open

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A aimé : The setting was really nice. Peaceful, great facilities and activities were fun. Great forest area to walk around. Staff were also very friendly and helpful. Would recommend and will be going back eventually.

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A aimé : Everything was great !

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A aimé : It was amazing

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A aimé : Good playground for kids

N'a pas aimé: Our air tent was completely gone with needles like spiky plans on the ground.

Arriving around 5pm, there was no glass pitch with fire pit left (at least visible ones) and we chose to put tent on none glass ground near the only fire pit we could find.

Horrible mistake.

It wasn't easily visible at all, but there were so many needles-like plans fallen on the ground, causing air poles on our tent to lose air. I had to wake and pump in every 1.5hr overnight to prevent tent to fall on our heads.

We also got several splinter on our feet while walking on our shoes on. (lucky I had tweezers with me!!)

We had to shorten our stay to 1 night instead of 2 nights we booked without workable tent, but management refused refund saying it's their policy.

Very disappointed to see no sympathy whatsoever from them of our situation, blaming us of our choice made.

Now it's going to cost us a good few hundreds pounds to replace our fairly new family tent & lost £50 of 1 night stay which we couldn't have.

What's a shame.
We are very frequent campers, but surely not returning......

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Réponse du gestionnaire : Dear Mayumi,

Thank you for taking the time to leave a review. We’re genuinely sorry to hear that your experience didn’t meet your expectations, and we do sympathise with the frustration of your tent being damaged — especially when camping as a family.

We’re passionate about creating a fun and memorable environment for our guests, and we’re proud that so many campers — especially over the busy bank holiday weekend — had a brilliant time enjoying the woodland setting, the kids’ playground, and the unique atmosphere we’ve worked hard to create.

Regarding fire pits and pitch selection: our team is always onsite and happy to help. If a fire pit isn’t immediately visible or accessible, we’re more than willing to assist in preparing one — especially early in the season when nature can sometimes cover older spots. We do encourage guests to speak to our friendly team on arrival so we can help guide them to a pitch that best suits their needs.

While we do follow our booking policies, it’s never our intention to come across as unsympathetic. We’re truly sorry that this impacted your stay, and although this experience wasn’t what you hoped for, we do wish you many happy camping adventures ahead.

Warm regards,
The Adventure Pirate Team

A aimé : Loved everything about this campsite, very chilled and peaceful place. Loved being able to have a campfire in the evenings and how clean and looked after the toilets were. We all had a lovely time including my spaniels.

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A aimé : Everything was amazing and lovely staff, my child 14,11 and 9 had a wonderful time exploring.

N'a pas aimé: Nothing we didn't like.

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A aimé : Being in the woods and having a camp fire.

N'a pas aimé: I should have read site information, but didn't like not being able to unload my car near where I decided to pitch. As a lady of certain years I found it hard dragging the cart to my pitch.

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A aimé : Really enjoyed my stay at Adventure Pirate, plenty of pitches and nice and quiet apart from the nature around you which in my mind is what makes camping fun. Great value for money also.

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