Lower Hyde Holiday Park

A aimé The site was very clean and well maintained. Plenty for children to do. All staff were very friendly and polite. Showers and toilets are
Cleaned regularly. Although on very busy times there was no toilet roll. But I did take my own as used to this on other sites. Overall a really lovely site

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A aimé Was really pleased with lower Hyde, don't believe everything you read I was worried when I read previous reviews, grandkids enjoyed outside pool

N'a pas aimé Was a bit chilly and noisy first night but that's not down to the park .husband caught arm on a nail on main door of shower block did report and hopefully been dealt with

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A aimé Lovely welcome and information given.
Lovely spacious pitches, a little walk to toilet block / main area for LO so a scooter or bike is helpful.

Outdoor pool is great - good depth for my LOs (5&3) (was a little cold but fab in hot weather!)

Great location to get around the island and see lots.

N'a pas aimé Toilet block isn’t cleaned efficiently and checked enough throughout the day - often no toilet paper and mess in toilets.

Showers don’t have any sides to put clothes/bags on / very wet.

Park is rubber chunks - feet and clothes covered in black.

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A aimé The staff and activities were brilliant. Kids really enjoyed. Food was nice. Entertainment was good 😊

N'a pas aimé Activityes were a little confusing to book with the qr codes but the pool staff were brilliant and helped out alot.

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A aimé The activities for the children, aged 3 and 6, were very good, and the whole team were extremely helpful throughout our stay.

We would especially like to pass on a massive thank you to the following members of staff, who went above and beyond and helped make our holiday so special with our grandchildren:

Teigan – Thank you so much for going above and beyond. Your help and kindness were greatly appreciated.

Carly – Thank you for organising another night for us. We really appreciated your help.

Hayleigh, Reception – You were so pleasant, welcoming and helpful. Nothing was ever too much trouble. Thank you for making us feel so welcome.

Owen, Entertainment Manager – Thank you for all your help and for making our stay even more enjoyable.

Sophie – What a little star! The grandchildren absolutely loved the inflatable jets, and it was such a memorable experience for them. Thank you so much.

Please pass on our heartfelt thanks to all of them. Their kindness, enthusiasm and willingness to go the extra mile really did make our holiday special, and we are very grateful.

N'a pas aimé The caravan we stayed in, no 19, was very tired and needed an overhaul or replaced. It was reasonably clean but I did have to buy bleach and clean the bathroom along with the kitchen equipment and crockery.

The swimming was good but staffing was an issue as the children couldn’t use the slide for some of the session.

We purchased the offer for 5 activities but the web site does not let you book online.

Teigan helped us when we arrived but because we couldn’t book online there was a lot of events we wanted to attend which were full booked.

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A aimé Thouroly enjoyed our stay definitely go back again

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A aimé The friendliness of the staff
The location
The laundrette

N'a pas aimé The pool had hair and bugs in it
The showers needed cleaning
£20 to play bingo
The cost of activities
Having to pay for wifi to stream

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A aimé Location was good

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A aimé The pitch is much larger than originally expected, the electric hook up was a welcome addition, the toilets/shower block was well placed, close enough for ease but far enough that it wasn’t in direct line of sight.

There’s a shop on site if you get caught short and equally just down the road from the site was a supermarket. All needs were met.
The staff on site were all very friendly and accommodating, made you feel at ease from the moment you arrived.

The access to the on site facilities was fantastic, our little one had a blast and so did we.

N'a pas aimé The only things we disliked were:

The site restaurants, bars, shop etc were a little bit on the expensive side, but you could just pop to the supermarket easily enough.

The camping and touring reception wasn’t staffed on our arrival. On the day of our arrival we received several emails from the site labelled “arrival information” and this wasn’t mentioned. So it was a bit confusing on where we had to check in and what we needed to do, however, the staff at the main reception were friendly and overall we were very well looked after.

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A aimé We had a fantastic stay at Lower Hyde Holiday Park. The safari tent was clean, comfortable, and well equipped, making it a great place to relax. The park was peaceful, family-friendly, and the staff were welcoming and helpful throughout our stay. The facilities were excellent, and the location was perfect for exploring Shanklin and the beautiful Isle of Wight. We would definitely recommend it and can't wait to return.

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Réponse du gestionnaire : Hello Katarzyna,

Thanks for the amazing review! Our team works hard to make sure all guests enjoy their time with us, so we are thrilled to hear that we hit the mark for you. We hope to see you again soon! ^JC