Retro Staycations

A aimé Very helpful owner. close to Ryde

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Réponse du gestionnaire : Thank you for your feedback! We’re thrilled to hear you had a positive experience. Being conveniently located to both the town, beach and ferry ports is something we’re proud of. Don’t hesitate to let us know if there’s anything else we can assist you with in the future.

A aimé Awesome!

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Réponse du gestionnaire : Thank you for your kind words! We're glad to hear you had a positive experience. Please do come back and see us again soon!

A aimé Amazing, friendly well maintained. Has spares of items if need be!

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Réponse du gestionnaire : Thank you for your kind words! We're delighted to know you found our service amazing and the site well-maintained, and appreciated the availability of spare items. Your satisfaction is our priority, and it's great to hear such positive feedback! Please do visit us again soon.

A aimé Lovely quiet spot with clean facilities and new showers on the way. The owners could not have been more friendly and welcoming. Would recommend the site to others wanting a quiet spot to unwind.

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Réponse du gestionnaire : Thank you for your kind words! We're thrilled to hear you enjoyed the peaceful atmosphere and our clean facilities. We're looking forward to unveiling the new showers soon—it's great to know you appreciated our efforts. We hope to welcome you back in the future!

A aimé Spacious, warm and cosy. Toilets and shower were very clean and tidy. Plenty of grounds for the kids to play.

N'a pas aimé Perhaps they should hire out camping equipment.

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Réponse du gestionnaire : We are delighted you enjoyed the spacious and cosy environment and appreciated the cleanliness of the facilities. Your suggestion regarding equipment rental is valuable, and whilst most people bring their own, we will consider it for future plans. If there is anything else we can do to enhance your experience, please let us know. Many thanks for staying with us!

A aimé Shaded area, fridge freezer, relaxed atmosphere.

N'a pas aimé Only one shower (however more are being built).

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Réponse du gestionnaire : It was lovely to meet you all last week, and thank you for highlighting the various aspects of your stay you enjoyed, such as the shaded area and relaxed atmosphere. We continue to listen to customer feedback in order to identify requirements as the site becomes ever more popular, and appreciate your patience as we work on improving our current shower facilities. The new shower block you saw will offer four more showers in addition to the two existing ones and should be up and running in the coming weeks. We hope to see you and your friends again soon!

A aimé Location was good, it was nice to have the option of putting items in the fridge freezer to keep cool.

N'a pas aimé There was only 1 shower for men and one shower for women which meant there was a queue to use the facilities. Also the lady who cleaned the toilet block was incredibly rude to my daughter and my mother and then proceeded to complain about them to me, as she did not know we were related. She also made my daughter wait 20 minutes to use the shower and moaned to her about the fact she had sandy feet... we had just been to the beach. Why you would clean the toilets and shower at 4pm, when people are returning from being out, is a mystery to me and then make sarcastic comments about the grass, its a campsite.

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Réponse du gestionnaire : Thank you for taking the time to leave your review, and we're pleased to hear you enjoyed our location and found the fridge/freezer facilities useful.

We're sorry to hear that aspects of your stay fell short of expectations, and we'd like to take the opportunity to address your points.

Regarding the shower facilities, we understand that queuing can be frustrating, and we completely appreciate your patience. We do have a brand new shower block — which you may have noticed right next to the existing facilities — adding a further 4 showers. We are working through the necessary sign-off legalities to get this opened in the coming week, and we very much look forward to the improvement this will bring for our guests.

With regard to the timing of the cleaning, as is standard practice at campsites, our facilities have a daily cleaning window to ensure the highest hygiene standards for all guests, and we appreciate your patience and understanding in this respect. On this particular day, we had several same-day changeovers for our Airstream accommodation, with check-ins from 3pm, which meant the earliest opportunity to carry out a thorough clean was a little later than usual. We apologise if this coincided with your return from your day out, and are sorry for any inconvenience caused.

We are sorry to hear that your daughter and mother felt they were spoken to rudely — there is absolutely no excuse for that, and it is not the standard of customer care we expect or accept. We take this matter very seriously and it is being addressed with the team member concerned, who we believe you are a former acquaintance of, as a priority.

We have made several attempts to reach you by phone to discuss this personally and explain the measures that are being put in place to make this right.

We hope that, overall, you enjoyed the time spent with your friends and that you will join them when they next return to see the new shower facilities in operation.

A aimé Just got home from four nights on site, its a great basic camp site, in a perfect location, near the IOW Steam Railway, you can even here the trains!!
We had an electric tent pitch, which has water on the pitch, adequate size for a large tent and a car or van.
Large free camping area in the middle of the field, BBQ's and Fire Pits are allowed, and a "honesty" farm shop selling a selection of quality farm products at the entrance.
The staff are lovely and friendly, and can help at any time with any issues, or, as we needed, advice on local attractions and shops etc.
The pitches are fairly flat, although the site has a very slight slope.
A great communal area with a fire pit, ranch style to get everyone together.
And one of the best things, after 10pm near total silence.

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you for sharing your detailed experience and kind words about our campsite! We're delighted to hear you enjoyed the tranquillity, facilities, and unique atmosphere. Ensuring a welcoming environment and offering helpful services are very important to us, and it’s great to know you appreciated them. Your highlights about the convenient location, quietness, and communal features will hopefully inspire others. We'd love to welcome you back soon for more memorable stays, so please do keep in touch!

A aimé Lovely place to stay, toilets and showers nice and clean at all times, the owner is nice and friendly. Highly recommended!.

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Réponse du gestionnaire : Thank you for your lovely feedback! We're delighted to hear you enjoyed your stay and found our facilities clean and welcoming. Your recommendation means a lot to us!

A aimé Really friendly owner. Great location and good facilities with them improving as they were building more showers when I was there. Nice play if stay on the Isle and also they have a great little 24/7 farm shop at the entrance.

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Réponse du gestionnaire : Thank you for appreciating our facilities and the improvements we are making! We're delighted you enjoyed the location and amenities like the 24/7 farm shop. We look forward to hosting you again in the future.