Castle Howard Lakeside Holiday Park

A aimé It was peaceful, well laid out and the staff were helpful.

N'a pas aimé Nothing!

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A aimé The site was very clean and quiet well laid out.

N'a pas aimé There is nothing to dislike

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A aimé Very pleasant lady on reception nice little shop beautiful location , toilet and showers spotlessly clean ,

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Réponse du gestionnaire : Thank you Jennifer. Sarah was on duty that weekend so we'll let her know she's doing a great job! Good to read that you liked our site. Thanks again.

A aimé Peace and quiet.

N'a pas aimé Too much shade under the oak trees. No sunshine.
Didnt feel part of castle howard i expected to be able to walk somewhere. Very limited 15 min linear walk on the lakeside and back.
Needs coonnecting to the circulsr walk

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A aimé Stayed in campervan plenty of space lovely site friendly site not far from Castle Howard you get a discount to go round the gardens

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Réponse du gestionnaire : Thanks Diane. We hope to see you again someday.

A aimé Amazing place

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Réponse du gestionnaire : We're glad you approved of Lakeside Julianna. Thank you.

A aimé Plenty of space, nice staff
Good showers, just right temperature

N'a pas aimé Toilets bit dirty early am, before cleaning,
Can't believe what some people are like!

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Réponse du gestionnaire : Many thanks Rob. It's a shame that nowadays respect for other people and property is lacking isn't it? Thank you for appreciating that the problem was not of our making.

A aimé Lovely campsite, friendly staff. It wasn’t very busy when we arrived so plenty of space to choose our pitch. Very helpful, as our pump was broken for the air beds and the staff lent us one to complete our set up. Toilets and showers were clean. Kitchen area to wash pots, and a freezer available for any ice packs. Lovely walk by the lake with a great view of the castle. Plenty of places a short drive away if you’re looking for days out.

N'a pas aimé Nothing

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Réponse du gestionnaire : It's good to read that you enjoyed your stay and that our team went the extra mile to help you out. Thanks for your review.

A aimé Clean, quiet, bright, lovely little shop on site, Great larger shop at Castle Howard.

N'a pas aimé Wi-Fi is nonexistent, and phone signal is nearly nonexistent.

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Réponse du gestionnaire : Thanks for taking the time to leave us your review Martin. It's pleasing to know that you liked our location, the site and our facilities. You are correct in that being in a dip of the beautiful Howardian Hills can make reception from some providers tricky, a fact disliked by some guests but approved of by those who love the chance to be 'off-grid' and away from it all for a while. Our FAQ's, which can be read before booking, do state that there is no Wi-fi. We hope however that you were able to make use of the free wi-fi which is available at Castle Howard.

A aimé Flat pitch, good location , receptionist friendly

N'a pas aimé Toilets and facilities inadequate , smelly and filthy … same rubbish on floor immediately after ‘deep clean’ had been carried out… lack of any staff presence outside office hours means noisy at night … priority is clearly mobile home site . Shop is really only selling expensive Castle Howard products …eg £2.40 for 6 eggs that’s greed . First time after a month away in N Yorks did I feel need to lock van at night as campsite did not feel safe. Dog faeces on pitch, around loos and around site … yes that’s campers but who checks if no presence.

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Réponse du gestionnaire : Thank you for taking the time to review Lakeside Linda. We are naturally very disappointed with your comments and your rating. When comparing your review to the reviews by other guests staying at the same time as yourself it sounds like a completely different site. The site during your mid-week booking, was relatively quiet for the last week of the summer holiday. None of the team had any reports of noise, security issues or dog dirt on site.
Our shop, which was added last year and has been a popular addition, is a small convenience store which stocks a few luxuries and a few necessities many of which are reasonably priced. If needed, there are supermarkets just five miles away in Malton.
Our touring visitors are just as important to us as the holiday home owners and therefore we are saddened that you didn't call in to reception before leaving early to inform us of any problems you had experienced; had we been allerted we would have done our utmost to get the problems resolved quickly and perhaps you may have stayed to enjoy the rest of your time here.