Braidhaugh Holiday Park

Me gustó Crieff was a great place to use as a base for exploring Perthshire. The site was lovely and quiet, with the pod being positioned perfectly on the tranquil river. Staff were ever so helpful, with nothing being too much trouble. The hot tub was a great bonus, very easy to use. Don't go too mad with the wood, it will heat up gradually and from the bottom so keep stirring it! Pod was equipped with the basics (plates, cutlery, place mats), which was a nice inclusion. The Diamond Chinese in the town is a definite must for a take away!

No me gustó The pod was a bit dark and the shower didn't have the best water pressure, but other than that couldn't fault it!

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Del administrador: Hello Becky - thank you so much for taking the time to leave a review. We're so pleased you enjoyed your stay. It's glad to hear you like the Diamond Chinese, we do recommend this to all our guests that like Chinese food as we think it is amazing. We hope to see you again in the future.

Me gustó Location of site, close to river and very picturesque. Close to local shops as well as outdoor centre for things to do. Site had a small bar and sold essentials also.

No me gustó Proximity of pods next to each other, a little more privacy would have been nice. A large party had congregated at the pod next to us for a birthday party which perfected our experience of our first night The pod itself has some damage, torn curtains, chipped skirting boards and damage to the shower taps.

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Del administrador: Hello,
Thank you for leaving a review. We are pleased you enjoyed your stay.
We do encourage all guests to call the out of hours number if other guests are impacting negatively on their break, and I hope this did not spoil your break too much. We are in the process of changing the shower mixer tap today, and will look at the other issues you have raised :)

Me gustó Quiet site. Clean showers and toilets - which were very warm! Small pitch area but adequate. Nice clean laundry/ dish washing area.

No me gustó In my opinion catering more towards their pods and static lodges. Very few motorhomes/ campervan/ caravan pitches. No wifi.

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Del administrador: Good afternoon - thank you for taking the time to leave us a review, we do appreciate all feedback as this helps us to improve our guest experience. We are pleased to read that you enjoyed your stay and look forward to welcoming you here again.
The park is undergoing a development phase currently and we no longer have seasonal pitches for tourers, although we have kept the nightly touring pitches we had, plus the four touring pitches with hot tubs. Although small, many of our guests state that they find the park cosy, quiet and peaceful, while still being within easy reach of Crieff town centre, which is a plus. We are in a hard to reach area, and this means we cannot offer conventional wi-fi to any of our guests so a system has been installed that requires both a transmitter and receiver - unfortunately the receiver needs to be indoors and this is why we are unable to offer wi-fi to our touring guests. We do offer free wi-fi in reception and this is available for all of our guests to use.
I hope the above does in some way address/explain your dislikes :)

Me gustó Exceptionally clean shower block and right next to the river. Hot tub pitches great

No me gustó We arrived with a rigid pop up caravan and was told this wasn’t allowed, however this is no where stated on the pitch up booking site. Can this be clarified on this website to avoid embarrassment, we were allowed but I felt unwelcome and this was by no fault of our own.

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Del administrador: Hi there,
Firstly thank you for leaving a review, we appreciate you taking the time to do this.
Secondly, I would like to apologise for what you were told regarding the type of your unit, and especially as you felt unwelcome, which was certainly not that case!
To clarify, we do accept pop up caravans when they pop straight up, but not when they pop outward as there is likely then insufficient space for them on our pitches. As I'm sure you can appreciate this is difficult to state on the website, but we do encourage guests to call if they have any questions.
I hope that once this was sorted you did enjoy your stay and if you return, please do contact me (Helen) at the park and I will ensure that you are met with a warm welcome!

Me gustó Hot tub

No me gustó Beetje verouderd

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Del administrador: Hello - thank you for leaving a review following your stay, we do appreciate it :)
We are pleased you enjoyed your stay here at Braidhaugh Park, although we must apologise for the issues that you experienced with the Wi-Fi while you were here as this is not normal at all.

Me gustó Wood fired hot tub. Comfortable beds, position of the pod ( next to river).
Friendly staff. Clean site.

No me gustó Office and bar close at 5pm

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Del administrador: Hi Rena,
Thanks for taking the time to leave a review. We're so pleased you enjoyed your stay here at Braidhaugh Park and are glad you would like to stay again. We certainly look forward to seeing you!

Me gustó The staff and handy to the town

No me gustó Nothing

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Del administrador: Hi Mark,
Thank you for taking the time to leave a review, we do appreciate it. I hope you got home okay!
Take care, and we hope to see you at Braidhaugh again in the future.
Kind regards
Helen

Me gustó Good fully serviced pitch. Lovely and quiet. Very secure. Reception staff friendly and helpful.

No me gustó View of toilet block.

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Del administrador: Hi there - thanks for taking the time to leave a review. We're glad you enjoyed your stay at Braidhaugh Park and look forward to seeing you again!

Me gustó Great location staff helpful great facilities

No me gustó Bar could be open longer/later

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Del administrador: Hi Robbie,
Thanks for your review - we really appreciate you taking the time to do this.
We're really pleased you enjoyed your stay! We wish the bar could be open longer too, but we are fortunate enough to be really close to the town centre where there is a good variation of pubs and bars etc.

Me gustó Hot tub

No me gustó Overall state of site. Wooden pitch suround rotten,required replacing showers required re grouting. The rules where not adhered to .1/noise music playing after 11pm 2/dog fouling not picked up, 3/ one way system not adhered to.4/ ash bucket was full when we arrived .generally it looks tired .this is early in the season. Things should have been sorted before opening up

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Del administrador: Thank you for taking the time to leave a review, although we are surprised to read your scoring and comments as they are at odds with by far the vast majority of the reviews we've received. This leads us to ask if you reported any of this to staff while on the park, or on your departure? We pride ourselves on our customer service and we would certainly have dealt with the issues had we been informed of them. If you would like to discuss this further, we would welcome you contacting us at the park directly.