Riverview Caravan Park

Liked: Great walks near by, friendly host and good atmosphere.

Disliked: Some facilities could do with an upgrade, the children’s park and wash facilities especially .

Recommend to friends Visit again

Liked: On site pub was ok

Disliked: They seem to be squeezing as many people on as possible. Very difficult to navigate the site with a caravan. No phone signal or WiFi.

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From the manager: Hello Deborah
Thank you for your. Review we take them very seriously
Easter bank holiday is always our busiest week we were full

As you could see we have alot of work done to 50% of our touring field putting in new hard standing pitches and a new access road and parking spaces for the pods this has been very challenging and the work over run due to the weather week before but will be all completed with in the coming days

As an apology we did give you a free camping pod to use next to your caravan

If you would like to contact me personal you have my details




Philip

Mark manger

Liked: Well stocked , very reasonably priced Clubhouse , clean toilet and shower facilities . Friendly site staff who can’t do enough for you

Disliked: Nothing

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From the manager: Thanks Paul
Your fantastic review means so much to our team and my self fir the hard work we put in to make every thing 100% for your stay
Look forward to seeing you again

Phil
Park manager

Liked: This site was perfect the pod was clean, they were warm without the heaters on and they were comfy. Enough space for two people (one pregnant wife) and two dogs.
The site had entertainment on all weekend which we didn’t go to but was there if you needed something to do
The shower block were hot, pressure was great and they were always clean

As a lot of people said the toilets did run out of toilet paper but coming on Easter bank holiday it was somewhat expected in non commercial site ,just bring your own that being said I didn’t affect the stay one bit

Honestly for the price you really can’t complain

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From the manager: Hi Tom
Your review is amazing all the best to your pregnant partner make my team very proud

Toilet paper were do I start thanks for understanding
We got through 147 roll over the last 7 days

We just a little family run site
My team do a great job cleaning the shower block three times a day

Plus the hard work from our tavern people

Gardeners and pool cleaners

Looking forward seeing you guys very soon
Your great thanks

As just you to or with you new baby

Phil
Park manager

Liked: The bar was ok and friendly. The barman gave us one free sambuca (not drinks all night like the response to a fellow campers review below) which was very nice of him.

We did get a free pod although it’s not what we really wanted. I think it was a nice gesture that said being we were positioned less than 600mm from it I don’t think even this site would have the nerve to rent it out!

This place has potential but needs some investment and the finer details taken care of.

The manager was very friendly and a pleasant person. The residents were all very friendly and nice people.

The price is low compared to others however……

Disliked: Having travelled the UK and Europe camping over the last 20 years I want to give an honest review to this site. Disappointingly there is a lot that’s wrong.

1) This site has power issues when full. Despite the managers reply on other reviews blaming the caravans, I testing the incoming voltage which was low. Your appliances will not work correctly while staying here.
2) The pictures are not correct on this site and are misleading. There is no touring field. We were wedged between Camping Pods.
3) The site had a road being put in and what looked like more handstands for Pods. The work site was not protected and left open to public access. The manager explained the works had overrun but this should have been informed before we turned up!
4) Fire safety distances are not being observed with little to no fire break. You are being positioned between pods. T
5) Shower facilities for the ladies were down to one for the whole site. When we arrived Thursday these were not operating and remained broken throughout our stay. This is despite the owner replying to another review claiming they broke on the Friday.
7) On another review it shows a picture of the wash up sink held up by pieces of wood with the manager claiming it’s the cleaners sink and the reviewer is wrong. This is the wash up sink and to make matters worse you have to walk planks to get to it as the grounds been dug up everywhere.
8) The chemical waste is basically a joke. It’s an open pit in the ground surrounded by mud and no tap provision. Honestly keep your kids away as they can put their hands in it etc.
9) Would recommend a fence around the play area as it’s basically positioned on the road as you come into the site. The park is backed with large conifers which could obstruct the view of a child running into the road.
10) The site was very noisy on two nights. I was woke up at 2am and 4am on separate nights by drunk people shouting. Perhaps some ground rules need to be established.
11) A fellow camper had a nail sticking out near his caravan and I witnessed the manager saying he would get it sorted straight away. He never returned. Perhaps he got side tracked?
12) Unfortunately the long haired barman did place ice into a drinks several times with his bare hands. I observed this with a fellow camper. I am sure this was just because he was busy and was not thinking. The gentleman was nice and helpful.
13) The water point was 5 inch from the ground partially on a hill. It was leaking all weekend creating a small mess around it. It’s difficult to fill up aqua roll.
14) You are being rammed into this site in every direction. Cars were basically crossing pitches etc to get to their pods. One poor lady who was leaving early reversed out and smashed her car into the electric post and damaged her car.
15) No WiFi and limited phone signal.

This is a true and honest review. I note the manager is actively replying to reviews and can see that some of his responses are not true or factual. We left early as many people did with caravans and also staying in the pods.

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From the manager: Thank you for your view I will report back the my amazing team

Your comments about us not being a touring field are totally unfounded
Why would the reviews from pitch up
Make us 2nd out of 320 other touring parks
In Lincolnshire

I agree you did not see us at our best due to the up grading of our touring field as we want the number one spot
hence the free camping pod and the free return stay was offered to you when you arrived

As we have been here for thirty years
And the photo are correct .

Around the out side of the site we have 19 new hard standing pitches .

When you arrived I did explain about our challaging issue as the ,new access road and 19 hard standing pitches had run over the finishing scedual
So we did give you a choose and explained that we were putting you between the pods
And give you a free camping pod for your stay plus a free weeks stay on us

Your comment re our long hair bar man his action have been told to my bar manager

We known by most as a little pease of Lincolnshire paridice

bank holiday week end are very challenging as we were full

The site is complete finished this week

Fully turfed ring road tarmaced 19 hard
Sandings much much more

As offered to you a free stay to see what a beautiful place and you will be placed on one of our 19 hard standing pitches

Look forward to seeing you again

Phil
Park manager

Liked: Quite

Disliked: None

Recommend to friends Visit again

Liked: Proximity to the river

The bar (if you didn't mind the bar man putting the ice in your drink with his bare hands)

Disliked: The touring field advertised now contains many camping pods. Had this been obvious upon booking we would not have choose to stay here. The photos for the site are very misleading and should be removed.

Very disappointed not to be a given a proper pitch, instead the best option we were given was going in-between two camping pods.

The closeness of pods and other caravans was far too close, to my understanding the basic fire precautions states vans should be 5 meters away from eachother. This was not the case and as the previous reviewer commented everybody was just crammed together.

Toilets constantly without toilet paper and hand wash. Only one female shower for all campers on the 'touring field' which also had to be shared with guests staying in pods - this is unacceptable.

Power kept constantly cutting out our fridge, park manager said it must be an issue with our caravan (never been an issue before and spoke to multiple other campers experiencing the same issue).

There were screw heads poking out of the wooden pods at the eye height of my two year old, raised this issue to management - nothing was done to resolve the problem during our stay.

Guests smoking and issues with noise during the night.

We were disappointed and had enough so like others around us left a night early.

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From the manager: Thank you so much for your review we take them very seriously . And have been reported back to the amazing team of riverview
Just like your friends review below
Our touring field is having sone works done to improve the site which has runover the scedual
Hoping to get the number one spot on pitch up .after been voted second best in Lincolnshire out of 380 touring parks

We are putting in 19 new hard standing and a new access roads and parking spots for the pods upgrading our touring field

We did apologize appon your arival
And we gave you a free camping pod for your stay which which your toddler enjoyed we also offered you a free weekend on us

I was shocked to see the comments about the bar as our landlord kept you full with free sambuca shots all night

The issue with you fridge was challenging
As it had a fault . With a low voltage

After you bought this to my attention it was resolved with in a minute

But why did not bring this to my attention before .but this was after you were disconnection other campers from there electric point leaving them with out power to plugg in your connection
All you had to do was bring it to our attention in stead of taking thing in to your own hands and disconnection other people electricity leaving them with out electricity

The above was bought to our attention when other campers came to us saying they had no electricity à

The screw
after our meeting about it and you disconnection the electric I explain it could not be made good untill our team return on the Tuesday as it was apart of the bed in side the pod

At this time you agread with me we though every thing was ok

Toilet paper
We got through 147 rolls of toilet paper with in 7 days the shower block are cleaned three times a day over busy week end and with it being bank holiday weekend this has always been challaging .

Sorry about the shower in the ladies but unfortunately somebody had pulled it off the wall on the Friday night
your correct in the ladies there was only one shower avalible

I was unaware of the consumption of weed on the touring field one evening which is totally not allowed but I am sorry we just a family run park and there is no need for security
asking some of our regulars the park was very quiet at night time as always

As I said to you before and our offer of s free week end

On our new hard standing touring field

Phil
Park manager

Liked: Very friendly and helpfull staff, nice site

Disliked: Toilets was a bit dated but worked ok, wifi in the clubhouse but struggled to get a signal anywhere else

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From the manager: Thanks so much for your lovely review
It make a huge difference and our team who work so hard to make your stay and happy and enjoyable

Thank see you soon

Phil

Park manager

Liked: The area is beautiful park is brilliant for little kids and club house so welcoming for everyone of us when we got there with bingo karaoke. you get to see the fighter jets in the sky witch the kids loved .
The shower and toilets are in a log cabin witch is great a really nice site to visit

Disliked: Couldn't dislike nothing

Recommend to friends Visit again

Liked: We have become regulars now, lovely park, gets better each stay as always pushing to be better. Lovely warm people.

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From the manager: It's always a delight to have your part of the riverview family

Love to max the cutest dog and your family

Thanks for the amazing review

See you guys very soon