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The park was very clean.the facilities were spotless .the staff …
From the manager...
Thanks Marie for appreciating the hard work of our team here. I will forward your comments regarding the wifi to the provider to see if action needs to be taken to help improve their service. |
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More for the older generation
From the manager...
Your original booking via pitch-up was for a standard pitch (electric) and I understand that when you arrived you asked for a full serviced pitch (electric, waste water, fresh water and chemical toilet waste) which we were pleased to be able to provide, obviously with you paying the difference. We are a working farm and at the time of your visit the cattle had been brought into the barns close to the park as we were having our obligatory TB testing. The cattle were a little noisy at times as they didn't appreciate being in. Apologies for this but there are some tasks that are unavoidable. Thank you for drawing our attention to the discrepancy in the advertised arrival times on the Pitch-up web pages we have made the necessary alterations to ensure it reads correctly to help others. However, you arriving early wasn't an issue and you were booked in quickly and were able to go straight off onto your allocated pitch. It's a pity if you didn't really get the best weather for visiting the beautiful surrounding countryside and many local attractions, sadly that is something outside our our control. |
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From the manager...
Thanks for your thoughts on the smaller gravel used on some areas of the park and letting us know that you prefer the larger gravel. It's tricky as you'd have thought the smaller gravel would make it more comfortable under the groundsheets of the awnings but the flip side is that it can catch in the tread of some types of shoes more easily. We'll give this further consideration. |
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top sight
From the manager...
Thank you for your review. See you again soon. |
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ry clean staff helpful excellent facilities lovely bar
From the manager...
Lovely pictures. Thanks for including them in your review. See you again soon. |
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Good overall but terrain restricted access
From the manager...
I have looked at the pitch allocated to you and found you were as close to the toilets and shower facilities as is possible to give on a standard pitch. We are sorry if you had any difficulties getting around but the pitch was as close and level position as possible. We are always happy to discuss options with our guests if they telephone the reception team. Overall though it sounds like you enjoyed our park and facilities and would return and of course we'd make you very welcome. |
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Excellent site
From the manager...
Thanks for taking the time to write a review. All comments are helpful to us letting us know any areas that require attention. I will pass your comments regarding pricing to the lady who has the franchise of the restaurant onsite for her to consider. |
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Great site easy to find all good
From the manager...
Our minibus service has been popular and is very handy especially for those in campervans or motorhomes. We shall look forward to seeing you again in the near future. |
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From the manager...
We are not a big commercial site and being adults only we are told the park has a lovely relaxed feel and is peaceful which is how our guests like it. We have various acts booked through the season so I know there is something to suit most tastes but we appreciate everyone is different and perhaps this time we didn't quite get it right for you this time around. Perhaps on another occasion you will try us again. |
Hopefully you'll come back to us on another occasion and you really must try the restaurant and the bar. We have great entertainment in the bar. I'm sure you'll enjoy yourselves. See you again when you're next in the area.