Camping Porto

Liked Endast sjötomten.

Disliked Toaletterna var ofräscha och dem flesta med endast ett hål i marken. Inget toalettpapper och handtvål fanns. Det fanns endast en super liten swimmingpool som endast var öppen några få timmar om dagen där du måste ha badmössa. Där fanns inte iheller någob möjlighet att tömma gråvattentanken eller Toaletten.
Vi betalade extra för en sjötomt men när vi checkar in så blir vi tilldelade en helt annan tomt. Jag visade bokningsbekräftelsen och bilderna trots det sa dem att dem platserna redan var reserverade. Men jag stod på mig så till slut fick vi vår sjötomt vilken var fin och det enda positiva på den campingen. Man måste även köpa till wifi.

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From the manager: Good morning,
regarding this untruthful review, we would like to contest many aspects described by the customer.
The customer arrived with a camper length significantly exceeding our permitted measurements, specifically over 7.00 meters.
We provided the customer with a pitch suitable for their camper, but unfortunately, the customer contested the assigned pitch.
The lakeside pitches have maximum measurements of 6.5 meters, as described.
The opening hours of the pool, as stated, are from 09:00 to 13:00 and 15:00 to 19:00, totaling 8 hours per day.
It is not true that the pool is small; it measures 20 meters by 13 meters. Our campground has 100 pitches and the pool size is appropriate for it.
Our toilets are like all others, with individual toilets in each cabin; we do not have cabins with multiple toilets. I find it quite strange that some guests expect to do their business holding hands!
Wi-Fi in our campground is free in the reception and bar areas, while inside the campground it is managed by another company that charges a fee. However, free Wi-Fi zones do exist.
All these details are clearly described in the general booking information.
It would have been enough to read carefully before making a reservation.

Liked Location was good

Disliked People smoking in the bathrooms while on the toilet. Someone had tried to empty their cassette toilet in the changing rooms and there was a trail of mess that smelt of sewerage. Staff don’t clean the bathroom regularly or check them. Pitch was far too small. Very expensive compared to other sites in the same area. Pay for sun loungers not allowed to sit on a towel near the pool. Very rude residents asking us to turn our lights off at 8pm. Only one proper toilet with no toilet seat.

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From the manager: Good morning,
Regarding this untruthful review, we would like to contest many aspects described by the customer.
First of all, the customer arrived at the campsite with an incorrect reservation. The customer made a booking indicating that they would arrive with a van measuring 2.5 meters by 4.0 meters.
However, the customer arrived with a camper that was much longer than the reserved size, specifically 7.5 meters.
At this point, although we could have asked the customer to leave because they made a booking error, we still allowed the stay but unfortunately assigned them to a pitch suitable for the size they described.
We want to point out that we showed the customer their reservation at check-in.
The customer had also stayed with us last year and knew very well that the sun loungers in the pool area are paid (€2.00).
We do not understand why it was fine last year but not this year.
In any case, all this information is included in the general booking details.
It was simply a matter of reading carefully before making the reservation.

Liked Kameralne miejsce z dostępem do plaży. Miła atmosfera, obsługa na plus wszystko wytłumaczone.

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Liked Sehr freundliches und hilfsbereites Personal
Tolle Lage am See

Disliked Schwer zu erreichen mit einem großen Wohnmobil, da der Hinweg durch sehr enge Gassen führt (Einbahnstraße).
Der Rückweg ist unproblematisch.

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Liked Duża pracela, odpowiednia ilość łazienek i pryszniców, przyjazna i pomocna obsługa, lokalizacyjne atrakcyjne miejsce

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Liked La proximité pour prendre le bateau pour visiter le lac .
Le calme.
Accueil +++

Disliked Les moustiques
L'acceuil du personnel du Bar.

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Liked Position right at the beach and port. Motorhome pitches are right at the fitst row to the lake. The pool higher above the lake is quiet and calm.

Disliked The sanitary buildings lacking basic consummables like soap or toilet paper. Turkish toilletes. Unpractical showers with no place to put clothes / change. Weak electrical connection at the pitches. For someone the proximity to the promenade at beach may be somewhat noisy even in the nights.

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Liked Ciekawe miejsce przy samym jeziorze. Czyste miejsce. Beach bar z jedzeniem i piciem obok

Disliked Obsługa na barze miła i pomocna. Niestety nie mogę tego powiedzieć o obsłudze, która przydziela parcele. Zarejestrowałam miejsce w pierwszej linii brzegowej oraz zgłosiłam kampera, który ma 7mb. Dostaliśmy miejsce w II linii oraz dość małą parcelę. Zgłaszając to przy parkowaniu Pan stwierdził, że jak się nie podoba to mój problem. W nocy wysiadł prąd … oczywiście znowu musieliśmy radzić sobie sami.

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From the manager: Dzień dobry,
W odpowiedzi na recenzję, nie zgadzamy się ze stwierdzeniem kierownika stanowiska, że dacie sobie radę.
Rozmawialiśmy z nim, a on powiedział nam, że Wasz kamper został zaparkowany ponad pół metra od stanowiska, ponieważ nie chcieliście, aby mała gałąź z dwoma liśćmi dotykała Waszego kampera.
Chcemy podkreślić, że obsługa klienta jest dla nas bardzo ważna.

Liked Il personale è stato molto gentile e disponibile al momento dell’arrivo e della partenza. Il campeggio in linea di massima non male.

Disliked La cosa che non mi è piaciuta di questo piccolo campeggio sicuramente sono stati i bagni e le docce molto vecchi e poco funzionali. Non ero l’unico che si lamentava perché durante la doccia l’acqua non scendeva giù nello scarico quindi passava da una doccia all’altra cosa molto non igienica da sistemare al più presto,poi la pulizia molto scarsa in un campeggio e’ la prima cosa che bisogna avere altrimenti i campeggiatori fanno almeno di pernottare. Le piazzole molto piccole senza impianto di acqua.

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Liked Excellent facility. So happy with this app and service

Disliked Toilets were very dated. A hole in the ground to use in this day and age is not appropriate at all.

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