Plitvice Holiday Resort

Liked The s size of the pitch (Exclusive with gazebo)
The washing machine cleaned well.

The sunshine.

Disliked The whole place...
The location is poor: we are led to believe that Plitvice National Park is nearby yet it is 5 miles away and the bus does not allow dogs so it means a taxi at £40.
One bus didn't even stop.
There are no walks nearby either as we were led to believe. Cycling isn't easy on a main road.

The swimming pool is ok when it's quiet but none of the rules are followed: adults and children jumping in and footballs being thrown around. The water left a residue on our skin. Also, the front glass panel by the bar is shattered and displays a small sign saying please don't touch - that's an accident waiting to happen.

The reception staff were rude, arrogant and very uncaring to our situation. They gave us false information and didn't off to help. Ruined my partners birthday trip.

Gardeners strimming and leaf blowing until after 8pm - not tranquil at all.
There were workmen on the roof of the ladies toilet/shower block.

The ladies showers were lovely to look at but they were flooded every time I tried to take a shower, the floors were filthy and it was a hazard to walk in there. This was reported to the reception.

The site talks of a lake: a lake that is about 20m round - this is not a lake, more of a pond.

Couldn't take public transport to Rastoke because we have a dog and a taxi would have been 90 Euros.

People don't heed personal pitches and walked through many times rather than walk around.

Access to pitches is poor in a motorhome over 8m. The lose pea gravel causes the wheels to lose grip.

Grey waste water has to flow up to drain away.

Chemical WC and drainage off site! No sanitiser at this point either.

Also led to believe that the sauna and wellness are part of the deal yet I was quoted 160 Euros to use it.

Overall, it was one of the worst places that we have stayed at. Would not recommend for more than one night.

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From the manager: Hello Mrs Gail, thank you for your feedback about your stay and for taking the time to share your comments.
We must point out that your review is absolutely unfounded in every respect. You stayed with us for a full week – if everything was truly as you describe, you certainly would not have remained that long.
As clearly stated on our website, our resort is located 8 km from Plitvice National Park. For our guests we provide a shuttle bus; however, the bus company does not allow pets – this is their policy, not ours, and no one at reception gave you false information or behaved rudely towards you at any point.
There are walking paths and cycling routes in the nearby area – not only along the main road – and our staff is available 24/7 to assist guests with such information. At no point during your week-long stay did you inform reception about any issues with the pool water, nor have we ever received such complaints from other guests. If an area is clearly marked and fenced off by the pool with a visible sign stating “do not touch,” then no guest has access to it, so we cannot understand the objection.
The resort map and house rules were provided to you, and as in any resort, daily maintenance work is perfectly normal. While it is possible that the sanitary facilities may occasionally be slippery, our team cleans them regularly and promptly – to suggest they were constantly flooded or filthy is simply untrue.
Our artificial lake is part of the resort’s concept and not a fish pond; had you reviewed our facilities before arrival, you would have known exactly what we offer, including that wellness services are not included in the basic price, as clearly stated on our official website.
It is clear that most of your disappointment comes from not reviewing the location, services, and amenities in advance. We encourage you in future travels to carefully check what a destination offers before booking.
We are sorry that you felt this way but we stand by the quality and accuracy of our services and information.
Respectfully
Plitvice Holiday Resort

Liked Tisztaság

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Liked Super camping, tout confort et très propre. Nous y avons passé un excellent moment

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Liked Sehr schöner und sauber Campingplatz

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Liked Clean and modern toilet facilities, well set out site, pool with a pool bar, well stocked shop at entrance to site and location

Disliked Off site (110m) chemical toilet and grey waste emptying , lack of fresh water taps, no WiFi and cost of washing machine (€7).

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Liked Beautiful environment.

Disliked Chem toilet bit far from pitch.

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Liked Très beau parc, très beaux lacs artificiels, emplacements spacieux et sympathiques , sanitaires très propres et confortables, piscines et bar très sympas.

Disliked Pas de chien dans le bus pour les lacs, obligé de prendre un taxi alors que j’ai un petit chien qui voyage toujours dans un sac à dos
Pas de wifi partout

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Liked This is a beautiful campsite property. Modern and thoughtfully designed with all the conveniences. By far one of the best campsites I've stayed at. The showers and wc facilities were clean and I loved how the separation wall for the shower where your towels and clothing had a decent sized space so it wouldn't get wet. The pool was very nice and I loved how it replicated the feeling of the Plitvice Lakes.

Disliked There's really nothing bad to say about this property other than that the trees and shade will grow in with time for the pitches. I can see the pool getting really crowded so it's going to hard to accommodate more lounge chairs.

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Liked Me gustó mucho el entorno, las instalaciones, el personal

Disliked El precio me parece un poco caro

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Liked The Great Pool area and the tree houses

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