Sandylands Holiday Park

Liked: Nothing. Facilities shabby and cold. Advertised as dog friendly but this turned out to be in your accommodation only (we have a vw camper) so could not make use of any of the facilities I.e. restaurant for dinner or breakfast.

Disliked: Everything - booked for two nights but only stayed for one. Next to a caravan with their filth everywhere.

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Liked: The cafe for breakfast

Disliked: Bridge closed to beach, 1 mile walk to next bridge in town. Site sandwiched between abattoir and railway line. Ok as only one night on way to Arran ferry.

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From the manager: Hi, thanks for taking the time to submit your review. I'm sorry you were left feeling disappointed by some aspects of your stay, it sounds like Sandylands Holiday Park wasn't the right match for you on this occasion. I do hope this experience won't deter you from visiting one of our 65 Holiday Parks again in future. ^AB

Liked: Everyone seemed friendly

Disliked: The site needs some investment. The shower block was tired and very dirty. The pitches were right next to the railway line. The site advertised it was close to the beach but the bridge over the railway was condemned so we couldn’t get there. Price was it was more expensive than some really nice we’ve stayed on.

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From the manager: Hi, thanks for taking the time to leave your review. We're very you didn't enjoy your recent stay at Sandylands, this certainly isn't the experience we wanted you to have. I do hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us. I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements. I do hope this experience won't deter you from visiting one of our 65 Holiday Parks again in future. ^AB

Liked: Not much other than the food at the chip shop on site was decent.

Disliked: The touring pitches are right on the railway. The site’s facilities were not clean and we ended up showering in our caravan. The entertainment complex feels rundown. There were dogs barking and kids screaming past midnight and no one seemed to care. We definitely wouldn’t return.

Recommend to friends Visit again

From the manager: Hi, thanks for taking the time to leave your review. We're very you didn't enjoy your recent stay at Sandylands, this certainly isn't the experience we wanted you to have. I do hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us. We're also sorry to hear you were kept awake by other guests on park, we do have a quiet policy on park that guests should be respectful of others and start to lower any noise after 11pm, so it's disappointing to hear that this wasn't your experience on this occasion. ^AB

Liked: Plenty of fun for kids and adults weather was not good but spent time in arcade and swing park

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From the manager: Hi, Thanks for the great review. Our team works hard to ensure all guests have an enjoyable experience, so we're delighted to hear we met your expectations. We look forward to hopefully welcoming you back in future. ^AB

Liked: Amazing atmosphere, great entertainment. Great location. No problems

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From the manager: Hi, thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Sandylands and hope to see you again soon! ^AB

Liked: Staff - security were very accommodating and opened up the laundrette for me, as closed at 5pm. Lots of entertainment for kids, although being a solo female found it all too noisy and too many kids

Disliked: Touring pitches are next to a train line. Showers were blocked, no choice on temperature so was either cold or really hot. Only 2 toilets and 2 showers for women.

Recommend to friends Visit again

Liked: Good Location next to showers and Main entertainment area Decent kids park, plenty for them to do. Staff we nice, plenty for the kids to do, pool is basic but they do have plenty of activities on throughout the day at a small cost. plenty of space in showers

Disliked: small outside area for adults next to park didn't leave you any space. didn't take much to make it look untidy and if food left behind Seagulls were a bit of a pain Drinks and food prices were a little steep, over £6 for a beer and £9 for a glass of wine

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Liked: Most of the staff were Friendly until a point when we complained Good spacious pitch and great facilities for food and drink

Disliked: We were in the restaurant on the Saturday evening and confirmed with the waitress the times for serving food which we were told nine to nine On Sunday evening we rushed back to the restaurant and arrived at 20.50 so we quickly decided what we wanted and approached the bar to be told sorry we have stopped serving chef has went home early. But to are surprise they were still serving other guests deserts at 21.05. The shower block could be serviced more regular.

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Liked: Close to shower block. People we met. Good pitches….

Disliked: Prices in on site bar/restaurant - large G@T and 1 beer £19.50….

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