Lower Gate Glamping

On-site accommodation

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 7 day(s) of arrival.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• Dogs on the beds are not permitted.

Safety

• Guests are advised to bring a good quality torch with them as parts of the campground/park are unlit.

Dogs

• Guide dogs are allowed on site free of charge.

Safety

• If making a fire, the fuel, logs and coal have to be purchased on site.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Safety

• No charcoal barbecues allowed.
• No electric barbecues allowed.
• No gas barbecues allowed.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10:30 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• Refunds within the indicated cancellation period are only possible if the campground/park is able to relet your unit/site.

Dogs

• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The campground/park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The campground/park will send you further check-in information 5 day(s) before your arrival.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Taxes

• This area is not subject to city tax.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Dogs

• Your dog must be tattooed or microchipped.

Hired accommodation

• Your unit must be left clean and tidy; a fine of £20.00 ($40.71) will be charged for unclean units upon departure.