Liked Good large site, clean facilities

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Liked Large pitches overlooking the river. Friendly staff. Only stayed 1 night so didn't get to explore much but would return as the location was lovely

Disliked Some of the cleaning facilities were closed which could cause an issue if the site was full.

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From the manager: Hello, Thank you for you review ! We're delighted that you enjoyed your stay. We appreciate your feedback regarding the cleaning facilities. We adjust facility openings based on occupancy, but we understand how this could be a concern when the site gets busier, and we'll definitely keep a close eye on this. We'd love to welcome you and your family back Daphné

Liked Very clean site, plenty of washing facilities. Large pitches and the bonus of picking your own pitch. Great location for seeing different places. Plenty to do on site with children.

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Liked Lovely small site, friendly staff.

Disliked Although site is small it has limited toilets and showers

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Liked Lovely small peaceful site, friendly staff and owners. Very clean washing facilities and swimming pool. The view down to lake garda is breath taking. Would visit the site again.

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Liked Gorgeous place, the scenery was amazing. The site was was very clean and well maintained. The owners made us feel very welcomed and the pizzas in the restaurant were amazing. Thank you for a lovely stay.

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Liked Mooreacres is a lovely clean site. Easy to get to with an easy gated system. Facilities are clean and well maintained. Our daughter took ill on the day of staying so didn't manage the full night we had booked. The site over looked fields so would have been lovely to walkcip in the morning to see the wildlife. Nothing disliked about the site

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Liked Location, that's about it!

Disliked We stayed here nearly 17 years ago, the caravan we stayed in had an electrical fault and nearly set on fire,at the time we had a 6 month old baby with us! We thought we would try tencreek again with our 2 daughters and dog in our campervan. When we was booking in at the reception a lady came in and put the keys down on the desk for a caravan and said to the receptionist "we're going home, the caravan is filthy and has no gas working" we thought this was abit harsh at the time but little did we know! Went onto Deano's website to look at the food, there was a good meal deal on there but wouldn't let us order online so we went to the bar to order the food. a guy came to us started taking our order then walked off to serve someone else, left us standing for a good 5 mins. The staff said the meal deal isn't on offer any more (it takes 2 mins to update a website!!) We ordered 2 pizzas and a portion of chips for double the price of the meal deal we wanted. The pizzas were awful frozen ones, for the price we paid we expected good fresh pizzas, you could have picked these up from Iceland for £2! After this disappointment we decided to have a showers ready to go into the clubhouse. Our 2 daughters went to shower first, they came back moaning, saying the shower was cold and no water pressure. I went to check this myself, thinking they didn't know how to work them properly. The showers turned out to be luke warm and only a drip on the hot setting so didn't end up having a shower. We went to the clubhouse about 9pm to try n cheer ourselves up after a bad start to our break only to be denied access from the bouncers because we didn't have passes from the reception. We were never given passes when we signed in earlier that day nor was we told we needed them, so we went back to the camper extremely disappointed and unhappy. We had driven 5 hours to get to tencreek for a family break after having an awful start to the new year, we was so fed up this morning we decided to pack up and drive back home. Tencreek , don't expect us back any time soon we'll leave it longer than 17 years! I think you should change your name from tencreek to shitcreek and tell everyone to bring a paddle when they book!

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