Liked Very quiet with good facilities and lovely walks

Disliked There was an unexpected problem related to the time the barrier was meant to be closed. On the email it said 10:00pm on the gate it said 11:00pm, but it actually never closed. We rushed back from the nearby town to get in before 10:00.

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From the manager: Bonjour, Nous vous remercions pour votre retour. Afin d'éviter toute confusion, nous vous confirmons qu'il est bien inscrit à l'entrée ainsi qu'à la réception (sur la porte d'entrée et au bureau d'accueil) que le portail ferme à 22 h et non à 23 h. Il arrive que nous ayons un peu retard dans la fermeture en raison du service au restaurant, mais sachez que pour la sécurité de l'ensemble de nos vacanciers, le portail est systématiquement fermé chaque nuit, sans exception. Nous comprenons le désagrément causé par ce doute sur l'horaire et le stress d'un retour précipité. Bien cordialement,

Liked Relaxing and calm campsite very well mentioned and very near Lourdes

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From the manager: Dear Paul, Thank you very much for your kind review. We are delighted to hear that you enjoyed the calm and relaxing atmosphere of the campsite, as well as our location close to Lourdes. Many guests appreciate being able to visit the town and its attractions while staying in a peaceful natural setting. We also appreciate your comment about the campsite and facilities being well maintained. Our team works hard every day to keep the site clean and welcoming for all our guests. Thank you for choosing Camping d’Arrouach. We hope to welcome you back again soon. Warm regards, Anya

Liked Excellent location and very friendly staff

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