St Austell, Cornwall, England
Ismay shepherd's hut
Liked It was a lovely place and was upgraded due to booking oversight
Disliked We lost a night due to booking oversight, I had 7 ticks in 24 hours as the wild life roam free, there where no signs up warning of this till after we addressed it
Recommend to friends Visit again
From the manager: Hi there Duane, I'm sorry you did not have a great experience as we genuinely do our very best to help our guests have a lovely stay at Cotna. Having addressed this ourselves by offering you a beautiful yurt instead of the smaller shepherd's hut I'm sorry if it wasn't clear that the upgrade was one night less due to previous bookings. Tics are an issue all around the southwest at the moment with increased numbers of deer and I'm glad you were able to remove yours. We immediately responded by putting up a notice about this as this was the first instance of guests getting any. Best wishes, Cotna Team