Areena Riverside Resort

Camping and touring

Admission

• Admission is only permitted after registering at reception.

Changes to your holiday

• Bookings cannot be amended within 2 day(s) of arrival.

Dogs

• Dogs are not allowed during high season between 01/12 and 05/01.
• Dogs must be kept on leads and supervised at all times.

Safety

• Guests are advised to bring a good quality torch with them as parts of the site are unlit.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Taxes

• Local city/eco tax is included in the rate.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorised to use the pool.
• Please note there is no lifeguard on duty.

General

• Quiet hours must be respected between 10 p.m. and 8 a.m..

Reception

• Reception is open from 8 a.m. to 5 p.m. between 01/01 and 31/12.

Safety

• Swimming in the lake is allowed.

Vehicles

• The charging of electric vehicles is not permitted on site.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The site is not liable for any refund in the event of force majeure.
• This site does have a catch-and-return fishing policy in place.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 7 p.m..
• Visitors must register at reception and pay their fee.